Olliv User Reviews

Name: Olliv – Crypto you can trust
Rating: 3.38346 (133 reviews)

Olliv – Crypto you can trust

GPD Holdings, LLC

💰 Finance

What users say

Summarized from real user reviews of Olliv. Based on 133 reviews and a 3.4/5 average, it highlights the 7 positives and 9 negatives reviewers mention most about this Finance app.

Positive things

👍Easy and intuitive setup process
🚀Fast crypto transactions and instant settlement
🔒Strong security features and key ownership
💡User-friendly interface for beginners
👥Professional and helpful customer service (when available)
🎯Self-custodial wallet functionality
📱Clean and simple UI design

Negative things

🐛Funds stuck and inaccessible for extended periods
❌Send/transfer functionality broken or non-functional
😤Unresponsive and ineffective customer support
💸High transaction fees compared to competitors
🔄Wallet sync issues and balance discrepancies
⏳Extremely slow transaction completion times
🚫Limited cryptocurrency options (only four coins)
🔐Account management issues (can't change email, close account)
📉Misleading claims about fixed issues in updates

Top reviews

Most Recent Highest Rated Lowest Rated

Horrible crypto app

Have been trying to get my crypto out of Ollivi wallet since last June and it’s the same excuse every time I call customer service. Your ticket is high priority should be working on the next update over and over again. Who do you report these people to?

DebD49

3 years ago

Professional CS but !!!

I’ve been trying to sell or send my BTC or ETH for 3 months, called the CS , they’re professional but can’t seem to be able to help me, can you please resend to me here, thank you

decentralised communication

3 years ago

Unusable

Makes you reimport wallet from seed phrase
Have to click eye 24 times to see what you type
After reimport doesn’t let you send your btc

Ended up reimporting in another wallet app to actually use my btc
Avoid!

girmad

3 years ago

Clunky and corrupted

Takes days to complete a buy transaction. Can’t sell out of one of the coins. Only offers four coins. Can’t change my email address. Can’t close my account. Bugs upon bugs upon bugs.

Lucy Gee

3 years ago

Thiefs

Worst app, wallets don’t work and customer support don’t know anything

BW 555

3 years ago

Haha, joke of a platform

I tried to reset my password and it won't let me. FTX IN THE MAKING.

Set fire to your money, ijs.

3 years ago

Updates never fixed anything

I left a review previously stating that my wallet was displaying incorrect amount after importing it and that sending features did not work. The response I received claimed update 1.2.2 fixed those issues but they didn’t.

It’s also extremely frustrating that I cannot export the wallet I have on this app anywhere else with my key words. I can’t send the bitcoin I bought back to my other wallet, all I can do is spend money that gets lost in this void of an app. Is this even self custodial?? cause it surely feels like you guys are holding our btc hostage.

Moral of the story don’t buy on this app. In fact use literally any other self custodial wallet app on the market because this one is half baked. None of the functions it claims to offer works. Can’t even export your money elsewhere.

beccxd

3 years ago

Response from developer

We’re sorry to see that you’ve had a negative experience with the Olliv platform. Our team has recently released update 1.2.2 that further streamlines registration, wallet creation, and wallet importation. The release also includes improvements to backend processing services. Please update to the latest version, attempt your transaction/activity, and reach out to us at support@olliv.com. We’d love to learn more about the issue and ensure we take care of you for the inconvenience this may have caused. Please reference the review and date, so that we can better identify your issue. Olliv Support

Overpriced Coinbase with less features and functionality

It’s great if you’re looking for a crappy more expensive version of Coinbase

504boy##

3 years ago

So far so good

Ran into their vans at six flags. Nice people. Received some free btc and did a couple buys and sends. Crypto was received super fast.

LPpppperry

3 years ago

Charges

Charges too high

Nevrmynd

3 years ago

No stars. These guys are a bunch of jokes

6 weeks later and 25 phone calls made almost a call everyday. And my case hasn’t been reviewed my money is still stuck in Olliv Wallet. Supervisors are not trained to handle anything remotely IT or complex. CS some were polite. Others just hung up before I got any answers. Really poor service and they don’t know how to problem solve.

2 + months later still have no access to my funds and no one gives me any hope. I call every other day. Get hung up on, denied access to a supervisor and no compensation of any kind is offered. Worst possible crypto company I’ve encountered. Probably gonna end up like the other rotten one Chapter 11 or 13. Good riddance

KellieC1975

3 years ago

Response from developer

These guys are crooks!

I bought crypto using their app and that worked but once I tried to sell it or withdraw it, nothing but issues. I tried contacting their customer service and they said they will make a support ticket and get back to me. They did not. When I call and ask how to remove the crypto, they gave me methods that do not work. Stay away from these guys as they will rip you off!

b1naryn1ghtmar3

3 years ago

Problems

My money got stuck on this app about 2500$ I haven’t been able to take it out

walkerqq

3 years ago

This company needs to be shut down.

After waiting 3+ months waiting for Olliv to allow me to transfer or sell my crypto, there is still zero resolution, even after the app update. I’ve been told week after week, “oh it will be fixed once the update comes out”… 3 months later it finally comes out and still doesn’t work. Spoke to Oscar, and he said he has no idea what they can do to fix this. So basically you stole my money and are stealing other peoples money on a daily basis. Olliv needs to be shut down immediately, I couldn’t imagine what I’d do if I had thousands invested in my wallet, but I’m sure someone is experiencing that and will take you to court.

fhjnncdeeess

3 years ago

Response from developer

Hello. We're sorry to see that you're having issues moving your crypto. We do not take possession of customer funds, crypto or fiat, and believe firmly in self-custody. Can you please email us at support@olliv.com from the email linked to your Olliv account and put 'Attn:Oliver - App Store' in the subject line. We'll look into your issue and ensure we make this right for you.

Scam app

It’s very scam app don’t download it

Don’t say a word

3 years ago

The worst crypto wallet on the market

Do not use this wallet. I have been dealing with crypto wallets and exchanges for a little now and have never come across the ineptitude of this whole program. I have been trying to get my wife to try crypto for years. She finally gave in a chose this wallet for her first go at it. From her first deposit it was down hill from the there. Once the deposit was in and showing as a balance on her account, she was unable to access or utilize any of the funds. The balance is shown on the wallet and nothing looks amiss at first glance until you actually try to use the wallet. All you get is an unable to sync notification and to start over. She has been in contact with this wallets “ award winning customer service “ every day since. At first amicably, nothings perfect right? To now a daily struggle of frustration. No one and I mean no one can tell her the same reason for the issue from one to the next. Anywhere from, hacking, to software issues, to operator error, and now she’s back to waiting on a “patch fix” for an uncertain software issue. This all started over 7 weeks ago.
Beware. Do not use. As I said I have been doing for a little bit and seen and dealt with bad wallets. But this is incompetence at its finest.

CDM2007

3 years ago

Response from developer

No stars. These guys are a bunch of jokes

KellieC1975

3 years ago

Response from developer

Worst App Ever!!

This is the worst app with the worst customer service ever!! My money has been held hostage by them for over 2 months. It won't let me sync my wallet on the app even though it was created on the same app! I can't send or receive crypto. I have called them numerous times and have been on the phone for almost 2 hours each time. They always promised to follow up in 24 hours after each call but I have yet to hear anything from them. I called again yesterday and was told it was a technical glitch they were aware of but don't have an ETA on a fix??? I was advised to import my wallet to another platform to access the funds. I did thar this morning and to my shock, my crypto balance is ZERO in that wallet even though Olliv's app shows a balance. What's really going on??? I'm sick of the runaround and can't even remove my money from this useless app. They are holding my funds hostage!! I wish I had never dealt with this app. :(

EvangInCA

3 years ago

Response from developer

Great app with a great team

Great app very user friendly app, my family isn’t tech savvy, but they use this easily and I can send money overseas.

SaberGaribi

3 years ago

This App is a scam

I bought LTC 2 months ago and have not even able to transfer, sell or swap it. It gives an error every time from both the app and the website. I have had multiple tickets open for well over a month and am consistently lied to be olives customers service telling me “it will be fixed next week”. There’s been ZERO resolution. Your customer service has done NOTHING to help. You guys stole my money is what it comes down to. I can’t add my wallet to another platform because it doesn’t show up (100% using the correct pass phrase and I have screenshots). Your company has messed up bad and it will be a matter of time before someone takes legal action against you. It’s absurd actually. Thanks for taking my money and lieing to me, as well as having an incompetent product and incompetent customer service.

fhjnncdeeess

3 years ago