Omna: Mental Health appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Omna is 60 out of 100 points across 7 verification signals from App Store and developer data.

Omna User Reviews

Name: Omna: Mental Health
Rating: 3.6 (202 reviews)

Omna: Mental Health

Lumorial Inc

💪 Health & Fitness

Customer Experience

Positive experience40.3% of reviews

Neutral4.5% of reviews

Negative experience55.2% of reviews

~ Based on 67 written reviews from the US App Store.

Is Omna Safe?

Omna: Mental Health appears mostly safe based on user ratings. AppsHunter Safety Score for Omna is 72/100.

This assessment is based on 202 user ratings, with an App Store average of 3.6/5.

Safety Analysis

63.9% of ratings point to a safe experience

4.0% of ratings suggest some concerns

32.2% of ratings point to a risky experience

~ Based on 202 App Store ratings for Omna.

Is Omna Legit?

Omna: Mental Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Omna is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Do not trust this app

Do not trust this app, it takes advantage of vulnerable people. I cancelled the plan months ago and is still charging me and refusing to refund me. When contacted they offered me 50% back. I haven’t used the app since I cancelled it.

Jamsmithitty

7 days ago

Thanks Omna

Omna was great keeping me on track to improve my mental health. Very grateful.

vrkciejsjsjfu

8 days ago

Liers!

Only reason i went threw all them questions was b/c the thing on snap chat said it was free for the plans. Low and behold at end when plan was so called ready yall then want to pop up a scratcher for a discount. Only thing free was the darn questions! Like we do not know what we struggling with. Being a survivor of child sexual abuse (by 4 men from age 1 1/2 till 11) and physical let alone the emotional that's on top of watching mother go threw same thing!!!!! Never being able to afford any mental help, yet strongly recommended to seek professional help by 4 mental health professionals. None pointing me in any direction for that help. I was really hoping I had finally come across an honest true app. Nope!!!!!! Don't bother! if work for free every day of life like me! Or just plain broke!

Dut~Dut

8 days ago

Charge for full subscription after trial

This app and the website behind it is very confusing. I signed up for a $9.99 trial and was automatically switched to a full subscription charge for the app and workbooks of almost $100 a month. I would think twice before downloading this app or becoming involved with this company. No refund has been processed yet.

DebborahAnn

15 days ago

Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Really nice app

Really helped my mental health recently and drive myself personal well being

mkay hunny

17 days ago

Response from developer

Dear Customer, We’re so glad Omna.me supports your wellbeing journey. Always here for you 💙

Deceptive Marketing

Functionality shown in marketing does not exist in the app

Jamie VMS

18 days ago

Response from developer

Dear Customer, we are sad with your review! Could you please clarify what you didn't like about Omna? Your feedback is very crutial to us!

Love this App!

I forget how I came across this app but I love it! So much helpful stuff! Very appreciated!

convred

19 days ago

Response from developer

Dear Customer, We’re so grateful for your review! 🌿Knowing Omna brings value to your life truly inspires us 💫

Die App kostet ein bisschen viel.

Ich finde die App garnicht mal so schlecht aber es kostet halt auch was das ist der einzige Nachteil.

Jeremie.913

21 days ago

Response from developer

Sehr geehrte Kundin, sehr geehrter Kunde, wir möchten klarstellen, dass Omna auf einem Abonnementmodell basiert. Unsere Preise sind jedoch für jeden erschwinglich. Wir hoffen daher, dass Sie unseren Service ausprobieren werden!

Beware of Upcharges & Inflexible Refund Policies

I signed up for a discounted first month and was immediately hit with two separate charges on my card ($13.71 and $13.84) within 30 seconds.
When I requested a refund, customer service was dismissive and condescending. First, they refused a refund but offered a "free" month (using the money they had already overcharged me). When I pushed back, they claimed I had opted into a "Special Mindfulness kit monthly add-on."
To make matters worse, they sent a screenshot showing the add-on costs $9.99, which doesn't even match the math of what I was actually charged. They defended this deceptive checkout practice as a "supportive, value-focused" tool that "users really adore," and only offered a 25% refund.
I have canceled my account but remain highly skeptical of their billing practices. Save yourself the headache and avoid this company.

MsMagpie04

21 days ago

Response from developer

Cool

—qffg

23 days ago

Response from developer

Dear Customer, Huge thanks for the wonderful feedback! 💫We’re grateful you’re part of the Omna community 💙

BAN THIS APP!!

First off, this app is a SCAM! DO NOT BUY, unless you want to pay more than what you signed up for! The app CONFUSES you then TRAPS you. You will end up paying for useless things you didn’t sign up for! TOTAL SCAM!
Second, It falsely advertises an experience that DOES NOT exist! Everything on the app, you can do or get elsewhere!
Third…THEY DO NOT REFUND! I purchased this app and only two days later asked for a refund and canceled my membership. They refuse to refund!! I also was charged for an additional package I did not purchase. They will also not refund that!! THEY LITERALLY STOLE MY MONEY!
I will be reporting this app and the company to the BBB, FTC & the Attorney General’s consumer protection division for… deceptive business practices, deceptive advertising, hidden charges, & unauthorized billing.

U don’t fool me

25 days ago

Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Moreover, we don't cooperate with any kind of scam! Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Should have read reviews first Update: refund received!

Usually I read reviews before I download an app. This time, I didn’t. Big mistake. They double charged me and refused to refund one of the charges. I do like the app. I do not like shady people.
Update: They have refunded money and said I have access until August 31. Said there would be no more charges. Also sent some workbooks. Thank you!

dkdrums2003

a month ago

Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reason, Our Support agent has already contacted you with a solution to your case. Please check your email box!

Unauthorized Charges

I signed up for 12 weeks and was charged at sign up. Four weeks later I was charged a monthly charge on top of the 12 weeks I had paid for in advance. There wasn’t any option to contact support or any phone number to call. Fearing more charges, I immediately canceled my subscription, at which point they removed ALL ACCESS TO THE APP EVEN THOUGH I’D ALREADY PAID FOR FOUR MONTHS TOTAL AT THIS POINT and was only one month in. A COMPLETE SCAM and VERY EXPENSIVE.

howlandster

a month ago

Response from developer

Dear Customer, we are upset with your feedback. You an find our phone number and email address either in your account in Support or Help section, or on our official website. We will gladly assist you with your charge if you contact us at support@omna.me!

Hilfe bei Motivation

Echt empfehlenswert.. Es hat mir geholfen mein Selbstwertgefühl erneut zu finden und mein Vertrauen aufzubauen.

Eddie14627

a month ago

Response from developer

Liebe Kundin, lieber Kunde, vielen Dank für Ihre positive Bewertung! 🌿 Ihre Unterstützung motiviert uns, weiterhin bedeutungsvolle und achtsame Erlebnisse zu schaffen. 💫

Klasse

Sehr hilfreich

M356:6

a month ago

Response from developer

Liebe Kundin, lieber Kunde, vielen Dank für die positive Bewertung und die 5 Sterne! ⭐️ Wir freuen uns sehr, dass unsere Tools Ihnen Klarheit und innere Ruhe schenken. 🌿

Can’t write

When I open the journaling page the little person picture comes up and the words “why track your mood.” The button to actually start writing is hidden under the bar of buttons. I can’t scroll up to push the button. The page bounces back up before I can push the button.

That and This

a month ago

Response from developer

Dear Customer, we are sad with your review. Our specialist is currently reviewing your case. We would be pleased if you can contact us at support@omna.me and we will do our best to help you!

good apps

I like the short guided meditations for my lunch break. They don't feel like a chore and actually leave me feeling refreshed.

rodchel ryn

a month ago

worst “mental health” app out there and NOT recommended

I highly recommend NOT using this app. I cancelled my subscription and never used it because I honestly didn’t find it useful. 12 weeks later I get a $70 charge on my credit card. I responded to the email from support after I went in and cancelled everything AGAIN and deleted my account. They stated they’re unable to provide a refund due to their policy even though I cancelled it while it was still PENDING and I never used the app. They have to be able to see if you used the app at all I would think. I’ve been emailing back and forth with the customer care manager, Ryan, and I am not going to accept anything other than a 100% refund. This is the worst “mental health” app out there and I don’t recommend it.

alla38

2 months ago

Response from developer

Dear Customer, we are disheartened with your feedback. We want to review your request one more time and will be pleased if you can contact us at support@omna.me one more time. I promise that we will do our best to change your opinion about our service!

Bugs

It’s not often I write a review. Normally it has to be something huge to get me going - but honestly talking to the AI chats - if they start repeating themselves your screwed - you can answer the question they proposed or change subject but they stay stuck in the last response they gave you no mater what you say next - and if you delete the conversation because of the bug then you might as well be talking to someone brand new all over again - the rest of the app - love it - please fix the AI chats on this - there is so much potential

kittykat83g