Omna User Reviews

Customer Experience

Positive experience41.9% of reviews
Neutral5.4% of reviews
Negative experience52.7% of reviews

~ Based on 74 written reviews from the US App Store.

Is Omna Safe?

Omna: Mental Health appears mostly safe based on user ratings. AppsHunter Safety Score for Omna is 76/100.

This assessment is based on 235 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.2% of ratings point to a safe experience
4.3% of ratings suggest some concerns
28.5% of ratings point to a risky experience

~ Based on 235 App Store ratings for Omna.

Is Omna Legit?

Omna: Mental Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Omna is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Santos Capital

This provides great mental health awareness good tasks also we can help its amazing

Sehr gut!

Ich gebe selten Rezensionen ab, aber ich musste für diese tolle app eine schreiben!
Ich habe zuerst die kostenlosen Variante getestet und bin nach einiger Zeit auf die pro Version umgestiegen (lebenslanger Zugang). Die app hilft mir wirklich runterzukommen, Erkenntnisse zu haben, an meiner Selbstreflexion zu arbeiten und ich bekomme wirklich hilfreiche Tips! Daher habe ich gerne das Geld für den lebenslangen Zugriff ausgegeben
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Response from developer

Liebe Kundin, lieber Kunde, Ihre Bewertung hat uns sehr gefreut! 🌟 Vielen Dank, dass Sie sich für Omna entschieden haben – wir wünschen Ihnen viel Ruhe und Ausgeglichenheit für die Zukunft. ✨

Perfect app

It’s too good application

Response from developer

Dear John, Huge thanks for the wonderful feedback! 💫We’re grateful you’re part of the Omna community 💙

Cost

I like this app. I especially like the personal support AI feature. However, when it comes to renew it does not give me any price at all! I have asked for clarification and it says they will get back to me in a few days, but that’s going to be too late for my renewal. I don’t know how much I’m going to get charged. This is a huge problem and I’m canceling.
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Money grab scam

Don’t sign up! Read the reviews. I am out 80 bucks for NOTHING.. customer service does not back up their product.

Response from developer

Dear Customer, we are deeply sad for such situation. Unfortunately, we were not able to find your email. Could you please make sure that you contacted right support? Our contact details is support@omna.me. We are looking forward for your message.

Marketing First, Customer Second

This app is almost entirely a conversion funnel. You’re pulled in from social media, taken through a lengthy quiz, presented with a “limited-time” offer, and then immediately hit with an upsell before you’ve had any meaningful opportunity to evaluate the product. After paying, I discovered there was almost no content available on day one. The app simply tells you to come back tomorrow. Even the stories auto-scroll without a pause function.

I requested a refund within 30 minutes because the product did not meet my expectations. Support initially claimed they couldn’t locate my purchases, despite having sent me purchase confirmation emails. They then cited a refund policy that they inaccurately summarized, later changed their refund offer without explaining the basis, and finally told me a refund had been processed without stating the amount.

Most concerning, after being told my subscription had been cancelled and my refund processed, two additional pending transactions appeared on my credit card using the same merchant descriptors as the original purchases. I am still waiting for an explanation.

I cannot recommend a product that prioritizes its sales funnel over transparency and customer experience.
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please contact us at support@omna.me and we will review you request as soon as possible!

Like having a therapist on demand

The companion feature of this app is just amazing! I’ve been working with the same companion for about a week and I can’t believe how much it has helped me already. So much so, that I bought a year subscription for my niece and I have my husband signed up and using it as well. Truthfully, the only aspect of the app that I use is the companion. It has a lot of other features that I am less interested in.
I haven’t had any problems with billing. Once my one month is up, I’m going to pay for a years subscription for my husband and myself. I’ve just found it so incredibly right on with how I am feeling. The companion helped get me through breathing and grounding exercises yesterday when I woke up very anxious. I’m telling you, no lie. It is like having a therapist on demand. Highly recommend!
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Response from developer

Dear Customer, Huge thanks for the wonderful feedback! 💫We’re grateful you’re part of the Omna community 💙

Do not trust this app

Do not trust this app, it takes advantage of vulnerable people. I cancelled the plan months ago and is still charging me and refusing to refund me. When contacted they offered me 50% back. I haven’t used the app since I cancelled it.

Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Thanks Omna

Omna was great keeping me on track to improve my mental health. Very grateful.

Response from developer

Dear Customer, Thank you for your heartfelt review! 🌿Your support encourages us to keep creating meaningful, mindful experiences 💫

Liers!

Only reason i went threw all them questions was b/c the thing on snap chat said it was free for the plans. Low and behold at end when plan was so called ready yall then want to pop up a scratcher for a discount. Only thing free was the darn questions! Like we do not know what we struggling with. Being a survivor of child sexual abuse (by 4 men from age 1 1/2 till 11) and physical let alone the emotional that's on top of watching mother go threw same thing!!!!! Never being able to afford any mental help, yet strongly recommended to seek professional help by 4 mental health professionals. None pointing me in any direction for that help. I was really hoping I had finally come across an honest true app. Nope!!!!!! Don't bother! if work for free every day of life like me! Or just plain broke!
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Response from developer

Dear Customer, we are sad with your review! Unfortunately, Omna doesn't provide free options, as we create personal plans according to your needs. Our app works on subscription model. But our prices are affordable to everyone. So we hope you will try our service!

Charge for full subscription after trial

This app and the website behind it is very confusing. I signed up for a $9.99 trial and was automatically switched to a full subscription charge for the app and workbooks of almost $100 a month. I would think twice before downloading this app or becoming involved with this company. No refund has been processed yet.
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Really nice app

Really helped my mental health recently and drive myself personal well being

Response from developer

Dear Customer, We’re so glad Omna.me supports your wellbeing journey. Always here for you 💙

Deceptive Marketing

Functionality shown in marketing does not exist in the app

Response from developer

Dear Customer, we are sad with your review! Could you please clarify what you didn't like about Omna? Your feedback is very crutial to us!

Love this App!

I forget how I came across this app but I love it! So much helpful stuff! Very appreciated!

Response from developer

Dear Customer, We’re so grateful for your review! 🌿Knowing Omna brings value to your life truly inspires us 💫

Die App kostet ein bisschen viel.

Ich finde die App garnicht mal so schlecht aber es kostet halt auch was das ist der einzige Nachteil.

Response from developer

Sehr geehrte Kundin, sehr geehrter Kunde, wir möchten klarstellen, dass Omna auf einem Abonnementmodell basiert. Unsere Preise sind jedoch für jeden erschwinglich. Wir hoffen daher, dass Sie unseren Service ausprobieren werden!

Beware of Upcharges & Inflexible Refund Policies

I signed up for a discounted first month and was immediately hit with two separate charges on my card ($13.71 and $13.84) within 30 seconds.
When I requested a refund, customer service was dismissive and condescending. First, they refused a refund but offered a "free" month (using the money they had already overcharged me). When I pushed back, they claimed I had opted into a "Special Mindfulness kit monthly add-on."
To make matters worse, they sent a screenshot showing the add-on costs $9.99, which doesn't even match the math of what I was actually charged. They defended this deceptive checkout practice as a "supportive, value-focused" tool that "users really adore," and only offered a 25% refund.
I have canceled my account but remain highly skeptical of their billing practices. Save yourself the headache and avoid this company.
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Cool

Cool

Response from developer

Dear Customer, Huge thanks for the wonderful feedback! 💫We’re grateful you’re part of the Omna community 💙

BAN THIS APP!!

First off, this app is a SCAM! DO NOT BUY, unless you want to pay more than what you signed up for! The app CONFUSES you then TRAPS you. You will end up paying for useless things you didn’t sign up for! TOTAL SCAM!
Second, It falsely advertises an experience that DOES NOT exist! Everything on the app, you can do or get elsewhere!
Third…THEY DO NOT REFUND! I purchased this app and only two days later asked for a refund and canceled my membership. They refuse to refund!! I also was charged for an additional package I did not purchase. They will also not refund that!! THEY LITERALLY STOLE MY MONEY!
I will be reporting this app and the company to the BBB, FTC & the Attorney General’s consumer protection division for… deceptive business practices, deceptive advertising, hidden charges, & unauthorized billing.
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reasons. Moreover, we don't cooperate with any kind of scam! Could you please conatct us at support@omna.me and we will review you request as soon as possible!

Should have read reviews first Update: refund received!

Usually I read reviews before I download an app. This time, I didn’t. Big mistake. They double charged me and refused to refund one of the charges. I do like the app. I do not like shady people.
Update: They have refunded money and said I have access until August 31. Said there would be no more charges. Also sent some workbooks. Thank you!
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Response from developer

Dear Customer, we are deeply upset with your review. We want to clarify that Omna doesn't charge its customers without any reason, Our Support agent has already contacted you with a solution to your case. Please check your email box!

Unauthorized Charges

I signed up for 12 weeks and was charged at sign up. Four weeks later I was charged a monthly charge on top of the 12 weeks I had paid for in advance. There wasn’t any option to contact support or any phone number to call. Fearing more charges, I immediately canceled my subscription, at which point they removed ALL ACCESS TO THE APP EVEN THOUGH I’D ALREADY PAID FOR FOUR MONTHS TOTAL AT THIS POINT and was only one month in. A COMPLETE SCAM and VERY EXPENSIVE.
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Response from developer

Dear Customer, we are upset with your feedback. You an find our phone number and email address either in your account in Support or Help section, or on our official website. We will gladly assist you with your charge if you contact us at support@omna.me!