problemas facturacion
no he podido entrar facil al programa y me cobraron dos veces no entiendo porque
AALTILLANURA
Needs a user guide!
For the amount of money clearly put into the marketing and selling of this app, they desperately need to spend a little time creating a basic onboarding user guide. Once inside the app, there are dozens of tracks in several categories - but poorly organized. Tracks have evocative names, but it would be so much better to clearly indicate when to use what ones when (e.g. for sleep, what to use in the evening, when falling asleep, upon waking up at 2am, etc.) without having to read long descriptions inside every track to figure it out. And can we multitask while listening or need to close eyes for a focus track? This would take you little time to add a lot of value. For the price of the app, this is crucial.
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SSpeechpro
Not for me
I didn’t want this but unfortunately you would need to be Sherlock Holmes’s to find out to cancel it. Have emailed but no reply and they will probably take subscription money from my bank tomorrow and I don’t know how to stop it. Avoid unless you have a degree in detection work
Jjaykneepoo
Not Worth the Crazy Expense
I appreciate sound and what it can do for the mind and body. What I don’t appreciate is an app that won’t connect me to my account, thus cannot use it, and/or are required to consistently ‘reset’ my password, which still wouldn’t access my account… network issues it said.
So then I get charged $79, yup. $79 for not being able to use the app. And then service telling me it’s policy we cannot offer a refund.
There are better options out there and better companies that have policies geared toward the customer. Not overcharging.
So then I get charged $79, yup. $79 for not being able to use the app. And then service telling me it’s policy we cannot offer a refund.
There are better options out there and better companies that have policies geared toward the customer. Not overcharging.
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TtpOCR
Beware the Bait and Switch
Read the fine print, app subscription price goes up over 100% after the intro 3 months and they don’t send any reminder that you will be billed. When I tried to cancel and request a refund on the day of the charge, they state members must cancel no less than 48hrs before the renewal date. I do not see this in their terms agreement. Lastly, beyond poor customer service I’d say the app itself is meh. Nothing great. I tried several of the sounds and really the only one that didn’t sound grating to me was the sleep one. But that isn’t worth $31 and certainly not worth $79! Don’t buy!
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MMariaF0044
