Instagram ads
You are comparing this to smoking weed , first of all it’s not even close , second, I can get a pound of weed for the cost of your soundwave device, if your not going to have something relatable to compare it to , don’t make misinforming adds
You need to pay a lot for premium to use the device full capabilities
When I have purchased the device, I didn’t realise I will need to pay additional significant amount for premium subscription to use more than the most basic modes.
If I knew that I can’t use modes that I needed the device for without premium subscription, I wouldn’t buy it in the first place. This doesn’t make much sense to pay ~100£ annually in addition to the device cost.
If I knew that I can’t use modes that I needed the device for without premium subscription, I wouldn’t buy it in the first place. This doesn’t make much sense to pay ~100£ annually in addition to the device cost.
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Bricked my device
New app won’t work with my device unless I update the firmware but then it says I can’t update the firmware. It’s just made my device useless. Customer support useless
Vaguely disreputable
The amount of positive reviews is for the device NOT the app. I hate the amount of pop ups I have to deal with just to use my device. I HATE buying something and then needing to buy a yearly subscription just to use the dang thing, though. Plus there are two different prices offered in the pop ups which show to me that this company is money grubbing and vaguely disreputable and that annoys me, too. Love the actual device though. Such a shame about how the actual company runs, though. Plus support didn’t actually support me with what I needed and was ai assisted so it gave me a whole bunch of information about slightly related and tangential issues and was more of another thing to manage then was helpful. Think twice before purchasing this particular device, although I LOVE the actual device itself but there might be others that don’t need apps (imagine that??? Probably not though🙄) or include subscriptions with the cost of device🤷🏻♀️
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Pros and Cons
Stay away from this device. No tech support defective hardware
