A bit disappointed
When I first tried Pulsetto, I was blown away! Due to chronic migraines, I needed to put the device down until I could get that sorted. Coming back after only a couple of months and the music is now behind a paywall. This was quite disheartening. at least I can pull up a track on YT and use it at the same time. However, I do feel the program is more immersive using their music tracks. Please bring the music back to the non premium level app access. This device costs a lot and having to pay so much to access basic features is a massive let down.
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Complaint
This is an absolutely horrible process. You can only speak to AI on the phone and when you email them it seems like AI is responding. I think this is a scam. I am frustrated of weeks of trying to return my device that is not working. I am sick and tired of this and I’m going to make it known that this is a nightmare.
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Application
Love the product however the application at times will not work and reverts to test mode with purchase option .
Login issues
Constantly logs me out every 3 weeks or so and gives no way back if you try to log in via the wrong method. Please fix. A simple back button would do. This is critical when you freaking pay wall all the features. This device is also dependency forming. We you use it for a while and then don’t use it you feel like 10 times worse then your normal baseline for a couple days so be careful.
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Best product ever!
This product has stopped my arthritis pain after 2 weeks of using. It’s truly a miracle device.
