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You need to pay a lot for premium to use the device full capabilities
If I knew that I can’t use modes that I needed the device for without premium subscription, I wouldn’t buy it in the first place. This doesn’t make much sense to pay ~100£ annually in addition to the device cost.
Bricked my device
Vaguely disreputable
Pros and Cons
Too much upselling
A bit disappointed
Response from developer
Hello! We completely understand your disappointment - returning after dealing with migraines only to find features moved behind a paywall is genuinely disheartening. Your feedback about music being a core part of the immersive experience is shared by many users and has been passed directly to our team. We hear you, and we appreciate your loyalty.
Complaint
Response from developer
Hello! We are truly sorry for this experience - weeks of unanswered frustration is completely unacceptable and not reflective of the support we strive to provide. Please email info@pulsetto.tech with "URGENT RETURN" in the subject line and a member of our human team will personally handle your case and return immediately.
Application
Response from developer
Hello! We're glad you love the device! The test mode reversion issue is something our team is actively looking into. Please reach out at info@pulsetto.tech with your details and we'll get this sorted for you.
Login issues
Best product ever!
Helps with disabilities
Too much of a hassle for me
Great tool for priming terrain
Hidden subscription
Pulsetto claims “Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email.” Is not clearly stated in the emails. I never clicked the link for the free trial nor did I ever have access to it on the account. I only ever had access to the basic functions of the app.
The good news. I really do like the device under basic settings
Response from developer
We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.
Never works
First Time User
Great product
Hidden subscription
The good news. I really do like the device under basic settings
Response from developer
We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.
Funktioniert sehr gut
Update: der Support hat sich gemeldet und der Bug wurde gefixed. Die App zeigt alle importierten Werte jetzt richtig an 👍.
Response from developer
Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.
