Great product
Hidden subscription
The good news. I really do like the device under basic settings
Response from developer
We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.
Funktioniert sehr gut
Update: der Support hat sich gemeldet und der Bug wurde gefixed. Die App zeigt alle importierten Werte jetzt richtig an 👍.
Response from developer
Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.
Bugs???
Don’t give them your credit card!
pretty terrible
Good hardware, buggy app.
Watch out for expensive auto subscription
Response from developer
We understand your frustration, and we appreciate you sharing this. A Premium trial is automatically included with every Pulsetto purchase and confirmed in the purchase email - it can be cancelled anytime before the trial ends to avoid charges. We recognize this process could be clearer, and your feedback has been shared with our team. Please contact us at info@pulsetto.tech and we'll review your case.
They keep charging my card
Expensive device, limited free use
My biggest concern is the continuous removal of free in app features that you now need to pay for. I first lost access to guided breathing during a session. While the Pulsetto effect is yet to be proven, breathing is known to help reduce stress.
The latest update removed access to soundtrack during a session. This one makes no sense at all.
I also lost access to the personal session and now if I want to use my $300+ Pulsetto device for the stress management program in app (what I originally bought it for) I need to pay extra every month.
Customer service was quite inefficient when I first got started in helping address in app bugs.
On the efficacy side: no effect on gut related issues.
I do not recommend Pulsetto and will look for another device and a company who supports its customer in line with their claimed mission.
Wow
Free trial issue
Nothing is working or connecting
Gerät ist toll, App aber voller Bugs
Response from developer
Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.
Not happy
Response from developer
We hear you, and we appreciate the honest feedback. The core device functions and key programs are available without a subscription - Premium adds extra features for those who want to go deeper. That said, your feedback about the balance between free and paid features has been noted and shared with our team.
