Pulsetto Wellness User Reviews

Customer Experience

Positive experience21.5% of reviews
Neutral13.1% of reviews
Negative experience65.3% of reviews

~ Based on 525 written reviews from the US App Store.

What users say

Is Pulsetto Wellness Safe?

Pulsetto Wellness appears safe based on user ratings. AppsHunter Safety Score for Pulsetto Wellness is 96/100.

This assessment is based on 6,527 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 6,527 App Store ratings for Pulsetto Wellness.

Is Pulsetto Wellness Legit?

Pulsetto Wellness appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pulsetto Wellness is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great product

This does exactly what they say it does. It’s extremely effective. It has absolutely helped my sleep patterns. Definitely recommend this. It’s a great product.

Hidden subscription

Be careful of hidden enrolments into premium subscription 1 month after activating your device. Does not matter if you reject the free trial premium offer.

The good news. I really do like the device under basic settings

Response from developer

We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.

Funktioniert sehr gut

Das Gerät ist super. Würde ich mir immer wieder zulegen, tut wirklich gut. Ich habe meine HRV deutlich steigern können.

Update: der Support hat sich gemeldet und der Bug wurde gefixed. Die App zeigt alle importierten Werte jetzt richtig an 👍.

Response from developer

Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.

Bugs???

My app keeps shutting down since the update. Can you fix this?

Don’t give them your credit card!

I was disillusioned with the device as it is pretty annoying to have to log into an app to use… especially if you wanted to use it to help in the middle of the night. I have to use both hands to keep it in place, otherwise it feels like I am having a stroke. Regardless of those points, the company has charged me for a monthly subscription that I never signed up for, never agreed to have my credit card information stored, and can’t “unsubscribe” from in the app, because it clearly shows I have no subscription. Customer service is doing nothing to help the situation, just keep trying to sign me up for the subscription.. which I do not want. Very poor experience for something that is supposed to help those of us who are already stressed!
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pretty terrible

The app is terrible, the device just makes my neck hurt, and I was charged for premium subscription I didn't sign up for. I would not recommend getting this device.

Good hardware, buggy app.

Half the time the app says I’m offline despite a perfectly functional connection. My streaks reset for no reason, despite using it daily.

Watch out for expensive auto subscription

Bought device and only used the free functions (which were not many) and discovered a $67 a month charge on my card. Just using the device on the app enrolls you in a free trial whether you want it or not. Also learned you can’t opt out until free trial is over, ensuring they ding you at least once.
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Response from developer

We understand your frustration, and we appreciate you sharing this. A Premium trial is automatically included with every Pulsetto purchase and confirmed in the purchase email - it can be cancelled anytime before the trial ends to avoid charges. We recognize this process could be clearer, and your feedback has been shared with our team. Please contact us at info@pulsetto.tech and we'll review your case.

They keep charging my card

I ordered Pulsetto and never signed up for premium. They continue to charge my card every 3 months even though I never signed up for this and notified them many times. Do not give them your credit card!!!!

Expensive device, limited free use

I’ve add the Pulsetto device for about 7 months now.

My biggest concern is the continuous removal of free in app features that you now need to pay for. I first lost access to guided breathing during a session. While the Pulsetto effect is yet to be proven, breathing is known to help reduce stress.

The latest update removed access to soundtrack during a session. This one makes no sense at all.

I also lost access to the personal session and now if I want to use my $300+ Pulsetto device for the stress management program in app (what I originally bought it for) I need to pay extra every month.

Customer service was quite inefficient when I first got started in helping address in app bugs.

On the efficacy side: no effect on gut related issues.

I do not recommend Pulsetto and will look for another device and a company who supports its customer in line with their claimed mission.
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Wow

As a criminal defense attorney with a heavy trial calender and under constant stress, this is a game changer!!! Thank you.

Free trial issue

Would not let me enter my order number for the 14 day free trial. I did skip past that and got the 7 day free trial but the 14 day would have been nice. I put order in exactly as shown and said it was invalid.

Nothing is working or connecting

Unable to connect the app to Bluetooth or location services. I have completed all the troubleshooting of restarting my phone, restarting the app restarting the device, reinstalling the app.

Gerät ist toll, App aber voller Bugs

Das Gerät ist super. Würde ich mir immer wieder zulegen, tut wirklich gut. Die App besteht nur aus Bugs. Auf mein Feedback wird wochenlang nicht reagiert. Fetter Daumen nach unten 👎

Response from developer

Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.

Not happy

Very limited if you’re not paying monthly. Just another way to extract money from you. You buy the geared but not enough to get the full cycles. They have you in a loop.

Response from developer

We hear you, and we appreciate the honest feedback. The core device functions and key programs are available without a subscription - Premium adds extra features for those who want to go deeper. That said, your feedback about the balance between free and paid features has been noted and shared with our team.

Buggy App

After entering my Pulsetto order number, the app appeared to time out and returned to the screen asking what I want to be called. I again entered my name, clicked on Pulsetto to indicate place of purchase, and reentered my order number. An error message was returned stating that my order number is invalid. The order number was taken directly from the email I was sent by Pulsetto after placing my order. I now have to wait several days just to speak with someone to get this cleared up. Extremely frustrating and not at all user friendly!
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Device worked - App didn’t

I bought this a week ago and used it for a few days. I really enjoyed it but then the app stopped working and unfortunately that’s the only way to control the device. Will be returning. Wouldn’t suggest until they get the app bugs fixed.

Doesn’t work when their servers are unreachable

I want to like this device and app a lot more. But the lack of an offline mode seems to be a huge miss. Great when you have internet. Useless without it.

They ignore your emails and charge you $50 out of nowhere

Looking forward to them saying to contact them. I’ve tried!

Poor at updating your data. Apple heath.

Refresh… No data… Refresh… No data… Refresh… No data… Is there an update today? Maybe yes / maybe no… seems to be getting worse over time… this should not be my daily ritual… It’s probably adding to the problem it’s supposed to be solving!