Pulsetto Wellness User Reviews

Customer Experience

Positive experience21.8% of reviews
Neutral13.1% of reviews
Negative experience65.1% of reviews

~ Based on 542 written reviews from the US App Store.

What users say

Is Pulsetto Wellness Safe?

Pulsetto Wellness appears safe based on user ratings. AppsHunter Safety Score for Pulsetto Wellness is 96/100.

This assessment is based on 7,025 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.2% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 7,025 App Store ratings for Pulsetto Wellness.

Is Pulsetto Wellness Legit?

Pulsetto Wellness appears to be a legitimate app. AppsHunter Legitimacy Score for Pulsetto Wellness is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Instagram ads

You are comparing this to smoking weed , first of all it’s not even close , second, I can get a pound of weed for the cost of your soundwave device, if your not going to have something relatable to compare it to , don’t make misinforming adds

You need to pay a lot for premium to use the device full capabilities

When I have purchased the device, I didn’t realise I will need to pay additional significant amount for premium subscription to use more than the most basic modes.

If I knew that I can’t use modes that I needed the device for without premium subscription, I wouldn’t buy it in the first place. This doesn’t make much sense to pay ~100£ annually in addition to the device cost.
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Bricked my device

New app won’t work with my device unless I update the firmware but then it says I can’t update the firmware. It’s just made my device useless. Customer support useless

Vaguely disreputable

The amount of positive reviews is for the device NOT the app. I hate the amount of pop ups I have to deal with just to use my device. I HATE buying something and then needing to buy a yearly subscription just to use the dang thing, though. Plus there are two different prices offered in the pop ups which show to me that this company is money grubbing and vaguely disreputable and that annoys me, too. Love the actual device though. Such a shame about how the actual company runs, though. Plus support didn’t actually support me with what I needed and was ai assisted so it gave me a whole bunch of information about slightly related and tangential issues and was more of another thing to manage then was helpful. Think twice before purchasing this particular device, although I LOVE the actual device itself but there might be others that don’t need apps (imagine that??? Probably not though🙄) or include subscriptions with the cost of device🤷🏻‍♀️
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Pros and Cons

Stay away from this device. No tech support defective hardware

Too much upselling

When I open the app, I am bombarded with “Update this and update that”. Can’t even find how to get started because the focus is too much on upgrading!

A bit disappointed

When I first tried Pulsetto, I was blown away! Due to chronic migraines, I needed to put the device down until I could get that sorted. Coming back after only a couple of months and the music is now behind a paywall. This was quite disheartening. at least I can pull up a track on YT and use it at the same time. However, I do feel the program is more immersive using their music tracks. Please bring the music back to the non premium level app access. This device costs a lot and having to pay so much to access basic features is a massive let down.
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Response from developer

Hello! We completely understand your disappointment - returning after dealing with migraines only to find features moved behind a paywall is genuinely disheartening. Your feedback about music being a core part of the immersive experience is shared by many users and has been passed directly to our team. We hear you, and we appreciate your loyalty.

Complaint

This is an absolutely horrible process. You can only speak to AI on the phone and when you email them it seems like AI is responding. I think this is a scam. I am frustrated of weeks of trying to return my device that is not working. I am sick and tired of this and I’m going to make it known that this is a nightmare.
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Response from developer

Hello! We are truly sorry for this experience - weeks of unanswered frustration is completely unacceptable and not reflective of the support we strive to provide. Please email info@pulsetto.tech with "URGENT RETURN" in the subject line and a member of our human team will personally handle your case and return immediately.

Application

Love the product however the application at times will not work and reverts to test mode with purchase option .

Response from developer

Hello! We're glad you love the device! The test mode reversion issue is something our team is actively looking into. Please reach out at info@pulsetto.tech with your details and we'll get this sorted for you.

Login issues

Constantly logs me out every 3 weeks or so and gives no way back if you try to log in via the wrong method. Please fix. A simple back button would do. This is critical when you freaking pay wall all the features. This device is also dependency forming. We you use it for a while and then don’t use it you feel like 10 times worse then your normal baseline for a couple days so be careful.
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Best product ever!

This product has stopped my arthritis pain after 2 weeks of using. It’s truly a miracle device.

Helps with disabilities

I am recovering from cushings disease which is an overproduction of cortisol that causes lots of issues. After my surgery I developed pots which is when your nervous system does not control your cardiovascular system correctly. I haven’t been able to work in a long time and I routinely wake up nauseous because of the pots. This not only helps lower my cortisol but it also helps regulate the pots and I can sit up better concentrate better and maybe I’ll be able to go back to work soon.
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Too much of a hassle for me

First off it was difficult to get them unit situated correctly on my neck, then I go in one day and I am signed out and now wants me to create a whole new sign in so what happened to the information I already had. There’s no back button.

Great tool for priming terrain

Worth the money!

Hidden subscription

Be careful of hidden enrolments into premium subscription 1 month after activating your device. Does not matter if you reject the free trial premium offer.

Pulsetto claims “Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email.” Is not clearly stated in the emails. I never clicked the link for the free trial nor did I ever have access to it on the account. I only ever had access to the basic functions of the app.

The good news. I really do like the device under basic settings
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Response from developer

We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.

Never works

I honestly have no idea why this app has such great ratings. None of the features work consistently and IMHO it’d be great if the appliance just worked without needing an app to run it.

First Time User

For the first time using this Pulsetto and Pulsetto app it’s been a very nice experience. I’m excited to see if I use it twice a day how my stress will be reduced in 14 days. I will post another review after those 14 days to let you know!

Great product

This does exactly what they say it does. It’s extremely effective. It has absolutely helped my sleep patterns. Definitely recommend this. It’s a great product.

Hidden subscription

Be careful of hidden enrolments into premium subscription 1 month after activating your device. Does not matter if you reject the free trial premium offer.

The good news. I really do like the device under basic settings

Response from developer

We're glad the device itself is working well for you! Regarding the subscription - a Premium trial is included with every purchase and outlined in the confirmation email. If you were charged unexpectedly, please contact us at info@pulsetto.tech and we'll review and resolve it promptly.

Funktioniert sehr gut

Das Gerät ist super. Würde ich mir immer wieder zulegen, tut wirklich gut. Ich habe meine HRV deutlich steigern können.

Update: der Support hat sich gemeldet und der Bug wurde gefixed. Die App zeigt alle importierten Werte jetzt richtig an 👍.

Response from developer

Thank you for the kind words about the device - we're so glad it's working well for you! We sincerely apologize for the delayed response to your feedback; that's not acceptable. Please reach out at info@pulsetto.tech and we'll prioritize getting your app issues resolved.