How did they get rid of all the negative reviews?
Horrible app and even worse since they changed the temps to Celsius! I go to sleep freezing and wake up cooking! Autopilot is a joke! It’s so hard to regulate the temperature and even worse while you are half asleep! Doesn’t give enough time to check it to “all nights” and will switch to my husband’s profile while I’m trying to adjust mine. So, his side gets inadvertently changed to colder and mine stays cooking. Now, I’m awake from early in the morning and exhausted all day! I wish I never purchased this bed. I can’t be the only one experiencing this! All of a sudden they have a 4.8 rating??Somehow they removed all the negative reviews, including several of mine! It also makes noises and vibrates while trying to adjust with your ear to the bed, while trying to sleep! Don’t buy this bed. It has done nothing to enhance my quality of life; it’s only making it worse!
Show more
Mmeitelbach
Product is great when clunky app doesn’t mess it up
I love the actual product when it works, but the app seems bent on destroying the product’s reliability. I am especially frustrated with the updated interface that hides previously easy-to-find settings; makes you dig around to set temps and schedules; and just doesn’t respond to its own directions (eg:“tap to turn off” does not work. I had to go into settings to find the power button). But my biggest complaint is that Autopilot seems to think it knows better than I do what I want. It overrides my settings and I regularly wake up cold and have to fumble around in the dark to open the app. I’ve lost enough sleep because of this that I’m considering disabling my side. I used to recommend this product to my friends, but I’ve stopped.
Show more
Jjcs772
Subscription
Keep in mind it has a subscription for things as basic as setting a schedule (would be absurd to have a heating/cooling mattress without scheduling), and that subscription cost is non trivial
there are other competitors nowadays, I’d say look elsewhere
there are other competitors nowadays, I’d say look elsewhere
Ppointdexter394
Response from developer
Hi there, we're bringing the one-off alarm change back. There were some internal nuances that had been flushed out before we released it to make it more reliable. We also tested the designs with a handful of our Beta testers to get early feedback before starting to build it out. It is not ideal to release with a feature temporarily disabled, but there were some internal tradeoffs that we had to make on this one.
What an experience!
This is a top notch company. The Pod is one of the best purchases I’ve ever made. The pod adapts to my body temp and regulates the bed temp automatically. Like sleeping on a cloud.
Customer service is amazing as well. Fast to respond, resolution or a path to it comes quickly. Highly recommend this product and company.
Customer service is amazing as well. Fast to respond, resolution or a path to it comes quickly. Highly recommend this product and company.
Show more
EEPM3
La mejor inversión en mi salud
Es una cama que ya no puedo dejar , cuando salgo de viaje por más lujosa la habitación , o las sábanas
No se compara a el descanso, altamente recomendable
No se compara a el descanso, altamente recomendable
JBJorge barrera BULLDOG
