Bed amazing, app improving
I’m thrilled with the hardware and recent app changes. Including old review for the team - the new customization options resolved my issues and I even found the smart alarm feature…really useful!
—Old review below—
After more than seven years of recommending our Eight Sleep to everyone who would listen, we’re ready to find a new product.
The hardware is great. The app has become progressively worse.
In the early years, I actually woke up excited to open the app. It gave me exactly the data I wanted to track day to day and helped me understand how my habits affected my sleep.
Now I dread opening it. I wait for an AI summary I don’t need while the useful data is buried in graphs and takes more clicks to reach.
The latest gimmick is “Biological Age,” which means I can now wake up to an alarming red “You’re trending older” because a metric moved slightly from the week before.
I was a UX designer and UX Director for 20 years. I understand the intention: engagement and unique value. But Eight Sleep already had engagement. I wanted to open the app every morning because the data was useful.
Telling me I’m “getting older” based on short-term fluctuations is meaningless and stressful. Just give me my sleep data so I can understand what changed and why.
I’m tired of updates that bury useful information under features designed to drive engagement. After seven years as a customer, we’ll be looking elsewhere when it’s time to upgrade.
—Old review below—
After more than seven years of recommending our Eight Sleep to everyone who would listen, we’re ready to find a new product.
The hardware is great. The app has become progressively worse.
In the early years, I actually woke up excited to open the app. It gave me exactly the data I wanted to track day to day and helped me understand how my habits affected my sleep.
Now I dread opening it. I wait for an AI summary I don’t need while the useful data is buried in graphs and takes more clicks to reach.
The latest gimmick is “Biological Age,” which means I can now wake up to an alarming red “You’re trending older” because a metric moved slightly from the week before.
I was a UX designer and UX Director for 20 years. I understand the intention: engagement and unique value. But Eight Sleep already had engagement. I wanted to open the app every morning because the data was useful.
Telling me I’m “getting older” based on short-term fluctuations is meaningless and stressful. Just give me my sleep data so I can understand what changed and why.
I’m tired of updates that bury useful information under features designed to drive engagement. After seven years as a customer, we’ll be looking elsewhere when it’s time to upgrade.
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Great data
Love the autopilot adjustments
Please update
Hi, I’ve had multiple 8 sleep for years and I love it but I have a dog that messes my sleep score because he lays on the bed when I’m not home, it would be great if you would implement an update to change or specify “edit sleep” sessions. It used to work, but now it’s changed and I can’t just simply get rid of my pets extra sleep hours. The solution is not “don’t let your dog on the bed” this is an expensive product and I’ve had multiple line ups and am requesting for a better editable sleep sessions or a “pet” toggle.
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Room to improve
So basically i would say it’s a good app, but for 400€ a year, it is definitely not. I like the design and i like the functions, but to be honest there could really be more for this process tag.
Also what is my biggest concern: it is NOT stable. I’m using it for over a month now, an already my Tags get lost, even some of the preinstalled tags are away and i can’t even recreate them. These are bugs, that really cannot happen, ruin all the fun and make the app more to a play thing, than a reliable sleep support. I would be annoyed, if it would be a free app, but under these circumstances it is just a joke!
Also what is my biggest concern: it is NOT stable. I’m using it for over a month now, an already my Tags get lost, even some of the preinstalled tags are away and i can’t even recreate them. These are bugs, that really cannot happen, ruin all the fun and make the app more to a play thing, than a reliable sleep support. I would be annoyed, if it would be a free app, but under these circumstances it is just a joke!
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Turn off biological age
Stay in your lane with sleep, this isn't a credible metric. At minimum don't cram it down users throats by displacing sleep metrics on home page
