Subscription
Keep in mind it has a subscription for things as basic as setting a schedule (would be absurd to have a heating/cooling mattress without scheduling), and that subscription cost is non trivial
there are other competitors nowadays, I’d say look elsewhere
there are other competitors nowadays, I’d say look elsewhere
What an experience!
This is a top notch company. The Pod is one of the best purchases I’ve ever made. The pod adapts to my body temp and regulates the bed temp automatically. Like sleeping on a cloud.
Customer service is amazing as well. Fast to respond, resolution or a path to it comes quickly. Highly recommend this product and company.
Customer service is amazing as well. Fast to respond, resolution or a path to it comes quickly. Highly recommend this product and company.
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Great Sleep 😴💙
We absolutely love our Eight Sleep topper! My sleep has been fantastic, and I’m really enjoying the difference it has made. Even better, we originally bought it for my husband, who is now sleeping so much better too. It’s been a great investment for both of us, and we couldn’t be happier with our purchase. We would definitely recommend Eight Sleep to anyone looking to improve their sleep!
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Impossible to finish their buggy “guided tour” setup
They have a super slow buggy guided setup tour which you cannot skip and forces you to watch dumb animations with obvious product info. But you cannot complete it, there is a missing arrow at one point and then you simply …. Cannot use the product. Such an embarrassingly overengineered app.
Shame the UX is so bad
Struggling to understand how a tech company can be so bad at building their app, especially in the age of AI. Everything is always difficult to find and not the most intuitive
Lack of functionality
I just paid 300$ for an app with less functionality than sleep numbers from 10 years ago.
It doesn’t allow edits or modifications. It doesn’t let you tell it you were awake just in bed. Its notifications systems need work.
The physical product is great. The app is criminal. Support line has screwed up my request for 2 months ago I’m not thrilled there ever.
It doesn’t allow edits or modifications. It doesn’t let you tell it you were awake just in bed. Its notifications systems need work.
The physical product is great. The app is criminal. Support line has screwed up my request for 2 months ago I’m not thrilled there ever.
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Siri integration
I’m not gonna review the 8sleep but the app.
Amazing app thanks for the updates that have come; I do really like the changes.
Anyway to get Siri integration? Like “Siri nap time” and then nap will start for xx amount of time preprogrammed. Or other similar things? Like Siri can tell you how you slept last night” then your told you sleep score.
Just ideas.
Amazing app thanks for the updates that have come; I do really like the changes.
Anyway to get Siri integration? Like “Siri nap time” and then nap will start for xx amount of time preprogrammed. Or other similar things? Like Siri can tell you how you slept last night” then your told you sleep score.
Just ideas.
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8sleep is Great Sleep
8sleep is the best.
Bed amazing, app improving
I’m thrilled with the hardware and recent app changes. Including old review for the team - the new customization options resolved my issues and I even found the smart alarm feature…really useful!
—Old review below—
After more than seven years of recommending our Eight Sleep to everyone who would listen, we’re ready to find a new product.
The hardware is great. The app has become progressively worse.
In the early years, I actually woke up excited to open the app. It gave me exactly the data I wanted to track day to day and helped me understand how my habits affected my sleep.
Now I dread opening it. I wait for an AI summary I don’t need while the useful data is buried in graphs and takes more clicks to reach.
The latest gimmick is “Biological Age,” which means I can now wake up to an alarming red “You’re trending older” because a metric moved slightly from the week before.
I was a UX designer and UX Director for 20 years. I understand the intention: engagement and unique value. But Eight Sleep already had engagement. I wanted to open the app every morning because the data was useful.
Telling me I’m “getting older” based on short-term fluctuations is meaningless and stressful. Just give me my sleep data so I can understand what changed and why.
I’m tired of updates that bury useful information under features designed to drive engagement. After seven years as a customer, we’ll be looking elsewhere when it’s time to upgrade.
—Old review below—
After more than seven years of recommending our Eight Sleep to everyone who would listen, we’re ready to find a new product.
The hardware is great. The app has become progressively worse.
In the early years, I actually woke up excited to open the app. It gave me exactly the data I wanted to track day to day and helped me understand how my habits affected my sleep.
Now I dread opening it. I wait for an AI summary I don’t need while the useful data is buried in graphs and takes more clicks to reach.
The latest gimmick is “Biological Age,” which means I can now wake up to an alarming red “You’re trending older” because a metric moved slightly from the week before.
I was a UX designer and UX Director for 20 years. I understand the intention: engagement and unique value. But Eight Sleep already had engagement. I wanted to open the app every morning because the data was useful.
Telling me I’m “getting older” based on short-term fluctuations is meaningless and stressful. Just give me my sleep data so I can understand what changed and why.
I’m tired of updates that bury useful information under features designed to drive engagement. After seven years as a customer, we’ll be looking elsewhere when it’s time to upgrade.
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Great data
Love the autopilot adjustments
Please update
Hi, I’ve had multiple 8 sleep for years and I love it but I have a dog that messes my sleep score because he lays on the bed when I’m not home, it would be great if you would implement an update to change or specify “edit sleep” sessions. It used to work, but now it’s changed and I can’t just simply get rid of my pets extra sleep hours. The solution is not “don’t let your dog on the bed” this is an expensive product and I’ve had multiple line ups and am requesting for a better editable sleep sessions or a “pet” toggle.
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Room to improve
So basically i would say it’s a good app, but for 400€ a year, it is definitely not. I like the design and i like the functions, but to be honest there could really be more for this process tag.
Also what is my biggest concern: it is NOT stable. I’m using it for over a month now, an already my Tags get lost, even some of the preinstalled tags are away and i can’t even recreate them. These are bugs, that really cannot happen, ruin all the fun and make the app more to a play thing, than a reliable sleep support. I would be annoyed, if it would be a free app, but under these circumstances it is just a joke!
Also what is my biggest concern: it is NOT stable. I’m using it for over a month now, an already my Tags get lost, even some of the preinstalled tags are away and i can’t even recreate them. These are bugs, that really cannot happen, ruin all the fun and make the app more to a play thing, than a reliable sleep support. I would be annoyed, if it would be a free app, but under these circumstances it is just a joke!
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Turn off biological age
Stay in your lane with sleep, this isn't a credible metric. At minimum don't cram it down users throats by displacing sleep metrics on home page
Glitchy app interferes with sleep
Half the time this app wont let me change temperature settings. Sometimes it randomly sets the bet to sleeping temp when it should be at bedtime. Completely unreliable, which sucks for a cooling pad this expense (that requires a subscription)
Mark I Werts, 80 years
Check it out every day…. Love the “biological age” monitoring
Good bed , garbage app
The app sucks, buggy af, support doesn’t respond, the UI design is bad. Really poor app. Bed is good though.
Mandatory Subscription
Charging $3,000 for a mattress topper and then hiding basic functions behind a subscription paywall is criminal. There is no monthly option. To turn your 8 Sleep on and off using a schedule, you need to spend $300 every year just for this functionality? Every appliance has this feature. The only reason they moved this behind a paywall is because the AI and reporting function are weak and the highest value feature is turning your mattress topper on and off.
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Must have for parents
If you are considering the price of this over your overall health you aren’t taking your health seriously. Sleep is the number one mechanism to ensure good health. My wife bought this for us a month ago and I already see the difference in my sleep, recovery and energy levels. Your health is the one thing in your life completely in your control! Take control and buy one of these. It should not be looked at as reward but instead as an essential tool in your life. Same as diet and going to the gym. I cannot say enough good things about this sleep system.
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App won’t open
The app won’t open. Completely broken. The customer support is AI and provides unhelpful advice. Another customer service ruined
The Best
Gives me something to look forward too helps reinforce habits and it’s giving me the best sleep I have ever had.
