Not worth it, do not buy it
nearly every feature is behind a paywall. extremely disappointed as the product itself is already expensive. paying to use it is absolutely absurd
Terrible app, good device
I cannot emphasize how strongly I hate this app. The device is great—but unfortunately this company has sold out to profit instead of the health and medical benefit it set out to be. Many of us use this as a medical device, not for kicks and giggles. When we have urgent need, we shouldn’t have to search through an app to use the device. I need to be able to use the device independently of the app.
Also, to have key modes hidden while the locked “premium” settings are being sold to you is an incredible disappointment. Can they create two versions of the device, one for “recreational” use and one for medical use?
I want to recommend this device to so many people, because it genuinely helps - if it weren’t for this stupid app. Why can’t I use a medical device without being upsold on a daily basis? Please make a version of the device that is app free. Heaven knows we don’t want to be looking at our blue screened devices in those last 20 seconds before bed to swipe through multiple screens to find the “sleep” mode!
Please create a medical grade version of this device: app free.
Also, to have key modes hidden while the locked “premium” settings are being sold to you is an incredible disappointment. Can they create two versions of the device, one for “recreational” use and one for medical use?
I want to recommend this device to so many people, because it genuinely helps - if it weren’t for this stupid app. Why can’t I use a medical device without being upsold on a daily basis? Please make a version of the device that is app free. Heaven knows we don’t want to be looking at our blue screened devices in those last 20 seconds before bed to swipe through multiple screens to find the “sleep” mode!
Please create a medical grade version of this device: app free.
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App is horrid
I don’t want to upgrade. I don’t want my phone to vibrate. I want the unit to be easy to use. The app is unusable.
Good app but needs improvement
The app is good but could use some improvements. My biggest frustration is that some sessions will pause if you don’t have the app open and displayed on the screen of your phone. So even though the app is open, if I go to do something else on my phone, it pauses. Also, it could be a little more user-friendly in general.
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Unacceptable
After multiple years of being a loyal customer and purchasing multiple devices for different people and also for myself as I often lose them, I find that now I have to pay money to use my favourite setting, which is the calm one. This is ridiculous
