OMNI CCU User Reviews

OMNI CCU
OMNI CCU
OMNI Community Credit Union

Customer Experience

Positive experience61.6% of reviews
Neutral10.5% of reviews
Negative experience27.9% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is OMNI CCU Safe?

OMNI CCU appears safe based on user ratings. AppsHunter Safety Score for OMNI CCU is 96/100.

This assessment is based on 5,771 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 5,771 App Store ratings for OMNI CCU.

Is OMNI CCU Legit?

OMNI CCU appears to be a legitimate app. AppsHunter Legitimacy Score for OMNI CCU is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Banking!

Easy-to-use App, local bank is very accommodating and friendly. I have had some issues in the past and they have always worked with me to find a solution.

Response from developer

Thank you so much for the thoughtful review! Weโ€™re glad you find our app easy to use and that our team has been able to support you when you needed us. We appreciate you choosing OMNI CCU.

โค๏ธ OMNI

Great customer service!

Omni CU

I have been with Omni for years! They are helpful, kind, fair and have amazing Customer Service! I especially appreciate all the help I have gotten from Samantha Hamilton! She is a blessing!

Handy tool

So easy, been using for a decade!

Helpful

App is easy to use with many helpful functions.

SW Capital Omni branch in Battle Creek, MI

Patrick, was super helpful today. I had a resolution with in 20 minutes
Thank you Vera

Updates

I love Omni. All the staff in Paw Paw Michigan are amazing and very helpful,especially Samantha !
But this update on my I phone will not let me update unless I have a iOS 18.4 or later
There is nothing wrong with the I-phone I have , why should I have to buy a new phone to update your app ???
Not a happy customer!
Show more

Response from developer

Thank you for being a member and for your kind words about Samantha and our Paw Paw team! We're sorry for the frustration with the latest app update. Device compatibility requirements are determined by Apple and our digital banking provider. If you're unable to update the app, you can still access Online Banking through your mobile browser by signing in on our website. As always, please use caution and ensure you're accessing the official OMNI website. If you have any questions, please give us a call. Thank you for your feedback and for choosing OMNI.

Great Service

Love my White Pigeon Branch! The ladies are amazing and helpful.

Worthless

๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

App unusable now

App requires I pad OS 18.4 or later, same with I phone. I canโ€™t afford to constantly upgrade my devices, my devices no longer support these os versions. My banking apps are now completely unusable.

?????

This keeps throwing me in a loop, not able to download or do my banking!

OMNI App

The OMNI app is so convenient and makes banking with OMNI so easy and efficient

I donโ€™t like the update

I donโ€™t like how the app has changed so that you canโ€™t select your profiles from the start pageโ€ฆyou have to select another profile from within a profile youโ€™ve last viewed. Also I donโ€™t like how the pin opens all profiles at once instead of having to add it for each individual one like it was before. Wish I hadnโ€™t done the update.
Show more

Response from developer

Thank you for your feedback, we understand the changes can take some getting used to. We recommend keeping your app updated for the best performance and security. If you need help navigating the current setup, please contact us. Weโ€™re happy to assist.

Customer Service

If I ever have an issue, which is rare, online resolution with customer service has high marks from me. I have been a member since 1990 and currently live in the Philippines where I still am able to resolve any questions or concerns that I have!

Response from developer

Thank you so much for your kind words and for being a member since 1990! It means a lot to know that even from across the world, youโ€™re still able to stay connected with us and get the support you need. We truly appreciate your membership and your trust in OMNI over the years.

Excellent online banking

Have used the online system for years now. Effective system and easy to communicate with Omni on banking issues. Able to live in other states and still bank efficiently with Battle Creek accounts.

Response from developer

Thank you so much for your kind words and for being a long-time member! Weโ€™re glad to hear that our online services have made it easy to stay connected to your accounts, no matter where life takes you. It means a lot to know OMNI continues to support you wherever you are.

iPhone 8

I have a iPhone 8. I have been updated out of being able to use my Omni community credit Union app. The app says, to install, software must be at 18+. My phone is too old to take these updates 18+. iOS has come out with 2 recent updates for older devices to make them more secure, but still device will not allow me to use app. So in order to use the app, I would need to get a new phone?
Show more

Response from developer

Thank you for sharing this feedback. We understand how frustrating it can be when an older device is no longer compatible with the latest app updates. App updates are often required to meet new security standards and protect account information, which can sometimes affect older devices that are unable to support newer operating systems. If youโ€™re unable to use the app, you can still access your accounts through Online Banking on a computer or mobile browser. If youโ€™d like, our team would be happy to talk through your options and help you find the best solution. Please give us a call during business hours so we can assist you.

Review of APP

Donโ€™t change a thing.. works great as it is!

Terrible!!!!!!

A lot of people donโ€™t have a phones that go to iOS 17. They should not have to go spend $1000 on a phone just to use your app.

Update to IOS 17

My iPhone 8 doesnโ€™t have IOS 17. Now I canโ€™t use my app where I do all of my banking through. You shouldnโ€™t have to update based on the IOS. This needs to be fixed!!!!

Good

This is a great bank