Seating options
Seating option needs fixing as I should be able to book anywhere I want to sit not restricted to certain seats
Brilliant
The app is brilliant. So simple to use and as a omnipass holder I find this cinema so great.
Seating issue
The app is mostly great but my wife and I each have our own cinema pass - but the new seating rules of not leaving a solo seat makes it’s impossible for my wife and I to book into a space where 2 seats are free and I can’t solo book one seat without it kicking the error. Really unhelpful.
Account not working properly
I paid for the omniplex pass and it’s not letting me use it to book seat I still have to pay for the seats even though the money for the pass has gone out of my account. Isn’t even showing me my tickets on the app.
Omnipass users should be able to sit on any seat
As an omnipass holder…,I think since the price of the omnipass has increased by 50% we should be allowed to sit on any seat… instead we are penalised and only permitted to sit in the cheaper seats … unless we want to pay a top up. This discourages people from becoming omnipass members. Also if the cheaper seats are all booked out, then I have to pay an additional cost to attend the cinema screening. I see ads saying see every film for £11.99 as an omnipass holder. This is deceiving… most new films come out on recline screens and under this omnipass you may not be able to see this. Omniplex think again about the omnipass holders being permitted to sit on any seat….Many thanks DorisDPK
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