On Tap® Banking User Reviews

Customer Experience

Positive experience80.0% of reviews
Neutral7.1% of reviews
Negative experience12.9% of reviews

~ Based on 140 written reviews from the US App Store.

What users say

Is On Tap® Banking Safe?

On Tap® Banking appears safe based on user ratings. AppsHunter Safety Score for On Tap® Banking is 91/100.

This assessment is based on 539 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
4.3% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 539 App Store ratings for On Tap® Banking.

Is On Tap® Banking Legit?

On Tap® Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for On Tap® Banking is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Retired happy homeowner in Lakewood

It’s very easy to use and do all my bank transactions (except checks I receive). Thanks for everything. :)

Can’t see what I’m typing

Tried using the app and I can’t see what I’m typing. Can’t log in. Thought it was my phone but after a restart, still not working.

The app hasn’t been working for a day and a half

I can’t see what I’m typing at all and can’t log in

Sign in stuck at spinning screen

It's the middle of the afternoon. The app accepts my credentials but is stuck at the loading screen before letting me access my accounts. Sometimes it works sometimes it doesn't.

Works Great

This is by far the best out of all the various banking applications that I use. Great Job On Tap Credit Union!

Rating

Nice app

Mr

Account not showing activity in October!

Very flexible and easy to shop around

Excellent customer service and product

On Tap App

I use the app every few days. You can sign in quickly and find everything in seconds (balance, statements, check info, debit card charges ect). I highly recommend using it.

Great app

Works great

The best and local

Been with OnTap for 45+ years. Have always been very pleased. Give them a try what do you have to loose.
Joe

I love this bank

I love this bank I had my sons my grandson friends to come here

Outdated

I feel like the app is outdated and needs a new look

APP

I like it
Totally great

Awful

I can't speak much for the app itself since I can no longer access it. Awful rollout of a new platform.

Easy to use!!

This app allows me to do everything I need to do with my bank accounts, easily. Great interface. Well developed and maintained app!!

Amazing

Works great to keep all my finances in one place with business and personal

Everything I want in a financial app

I use the On Tap app as my one-stop shop for a financial dashboard. By linking all my accounts, not just those at On Tap, I can see and analyze everything I need to, including spending data, by using the main page and the Financial Tools section that has the spending data from all your accounts/cards, both internal at the Credit Union and external at other banks/CUs. Plus, On Tap Credit Union gives back to my local community!
Show more

Good bank awesome people

Been here for years! Love it

Easy

The app is so easy to use