Sugars
Great Free App
Great app. That was a year ago
Only two days in - app has some good, some bad
Several of the news articles on the main page lead to blank pages. One tutorial mentioned connecting with a coach - led to a blank page. This plus the lack of app updates lead me to believe this app is not longer actively developed or supported.
Can’t log blood sugar results
Try and log a blood sugar reading through the one drop app though and it doesn’t record it despite saying saved. Tried again and then it changed the reading from 5.9 to 2.7?!
Will stick with the Apple health app which updates correctly and displays correct readings.
Keeps you prisoner
One Drop was a suggested app online so I downloaded it but it doesn’t do what I need it to so I tried to delete my account and it won’t let me. The pop up when you click on delete account only has a button for “wait I want to stay” so it’s impossible to delete your account!
Good concept but...
Reminders and Favourites wiped out..again!
Good Luck Deleting Your Account
Response from developer
Hi Adam, Thank you for taking the time to share this review. Please email us at support@onedrop.today so that we can help resolve this as soon as possible. We are here to help and look forward to hearing from you.
Please add a daily graph instead of bubbles
Response from developer
Hi there, Thank you for sharing this feedback, we appreciate your taking the time and we are always here to help. You should be able to log insulin without issue, so please reach out to us via email at support@onedrop.today. Thank you and we look forward to hearing from you!
One Drop is Great !
1:if I’m prescribed a medicine, sometimes it’s not in the list. In this case my meds are not accurate.
2: With the last update I can make a choice of meds I take each day. The list is there, but can’t change it.
I will continue to use this app in the future. Thank you Janis S. Glispy
Constant Freezing
Make the food library bigger, please. Some foods don’t even exist in it and they’re barcoded food or large chain items.
I also dislike how your logged information is hidden away now and you have to click “view all information” to be able to see it. The reminders are the Home Screen now, I don’t need that. I take care of the reminders once a day and then I’m done. I don’t need them in my face every time I open the screen.
Make our logged activity the Home Screen again, that’s what I need to see constantly. I can’t see past daily values anymore at the top averages because of this. I don’t want to download daily logs, the top of the screen had better accuracy and easier to read than the downloadable logs, plus it had more information like daily sodium and stuff that won’t show up in the download logs.
Excellent app, just a couple of asks
Useful but could be great
The current version no longer respects regional settings. BG is fixed on mg/dL and energy on calories for the health cards and reports.
Some annoyances that keep the app from being great: the medication can only be chosen from predefined list and can't be edited (e.g. to add dose/other meds). Different sized circles are used for amounts in some graphs, they go by radius but visually you pick up on area, so a reading that is twice the size becomes a blob that 4 times bigger and overwhelms the graph. The CSV export has an always empty 'tags' column, would be nice to include Lunch/Dinner tags for instance, and a description of the food in Notes to make is easier to correlate food to BG response. The reports are slow to generate, static, and can't be viewed in landscape, so not so useful within the app.
Response from developer
Hello there! Thank you for your thorough review! The One Drop customer care team has passed along your feedback to the Product dept. for review. In the meantime, we're here to help! Email us at support@onedrop.today! We can help change your regional settings and troubleshoot your Reports feature. We'll be on the lookout for your email! Talk soon!
chock full of useless
edit: i was too hasty. I've figured out how to do the basics like syncing the readings. It still has features I don't need, it would be nice to hide things. I wish it had a tutorial for how to use the tools to take the reading, and an accessible guide to what the error messages mean because I get those a lot and I have to use their website.
Response from developer
Hello there! Happy Monday! Thank you for taking the time to write this review. Member feedback is highly valued here at One Drop! Let's hop on a call or communicate directly via email. Our Customer Care team would gladly clarify any inquiries you have about the One Drop app! We could schedule a zoom troubleshooting call as well if you'd like! Reach out to us at support@onedrop.today! We look forward to hearing from you. Talk soon!
One Drop
Response from developer
Hi there! We're so sorry that you're experiencing issues with syncing! We appreciate you taking the time to share your feedback. Our Customer Care team is ready to help troubleshoot this with you if you reach out to them directly at support@onedrop.today.
Used to work great
Best decision I have made for my diabetes
Response from developer
Hi there! Thank you so much for taking the time to share your feedback with us. We are ecstatic that you are enjoying your experience! Please don't hesitate to reach out to our Customer Care team directly at support@onedrop.today if you ever need anything!
PCS.
Response from developer
Hi there! We greatly appreciate you taking the time to share your feedback with us! We are so glad you're enjoying the app! If you ever need assistance with anything please don't hesitate to reach out to our Customer Care team directly at support@onedrop.today.
