Schlecht
Response from developer
Vielen Dank für Ihr Feedback. Es tut uns leid, dass die App Ihre Erwartungen nicht erfüllt. Wir nehmen Ihre Rückmeldung ernst und arbeiten kontinuierlich daran, die App weiter zu verbessern. Viele Grüße Mathias / one.com
Complicated
Response from developer
Good morning, I am very sorry to hear about your experience with our customer service. That is not the service we intend to deliver to our customers. Sadly, I can't find a subscription in our system based on your name. Would you be willing to send us a mail to service@one.com with your domain name and the issues you experienced? We will gladly look further into your situation so we can help you. Kind regards, Meya / one.com
Completely pointless
Response from developer
Good afternoon, Thank you for your feedback. I am sorry to hear you experienced issues that lead to deleting the app all together. That is not the experience we wish to offer our customers. If you wish to use the app again, you are welcome to send a mail to service@one.com with the details of your device, app version and the exact issues you encounter. For now, I wish you a good day ahead! Kind regards, Meya / one.com
PIN code needs constant reset
Response from developer
Hi, Thank you so much for your feedback. I am really sorry to hear that. It should obviously not be necessary to reset your PIN all the time and I clearly understand the frustration. I am passing your experience on to our team so we can look into what is causing the trouble. Thank you for choosing to stay with us despite the inconvenience. Best regards, Michael, One.com
Schlechteste Verknüpfung von Sicherheit und Nutzerfreundlichkeit, Preisleistung viel zu teuer, unpra
Response from developer
Es tut uns sehr leid zu hören, dass Sie mit der Kombination aus Sicherheit und Nutzerfreundlichkeit sowie dem Preis‑Leistungs‑Verhältnis unzufrieden sind. Wir möchten Ihnen gern weiterhelfen und gemeinsam herausfinden, wie wir Ihre Erfahrung verbessern können. Sie erreichen uns unter service@one.com . Wir freuen uns auf Ihre Nachricht!







