Too basic
For an expensive piece of kit like our Urura Sarara, this app adds nothing beside being able to turn the AC on/off remotely.
It doesn’t even track power usage, which is bonkers as it is shown on the remote.
It doesn’t even track power usage, which is bonkers as it is shown on the remote.
Doesn’t support countdown timers
The is somehow not intuitive to use, especially on schedule rule, e.g. doesn’t support countdown timers. It has complex weekly schedule that I gave up.
Other issues:
1. The energy consumption showed is way below the real usage
2. It does not sync with remote control (switch on by remote and off by app)
3. Current settings are not sync correctly on multiple users
Other issues:
1. The energy consumption showed is way below the real usage
2. It does not sync with remote control (switch on by remote and off by app)
3. Current settings are not sync correctly on multiple users
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Hit and Miss Operation
The app worked beautifully in the past to control our wall mounted AC units. Recently though, the on/off control is a hit and miss affair. The app does not respond in real-time and sometimes shows the opposite status and you end up making the same command again.
Wifi is good and this happens against two units in different locations. Its a recent problem with the app.
Update: seems like the hit and miss is a coding error. When you have multiple controls such as remote control handset and mobile app. Seems like the full command set is sent with each individual adjustment and this is not reflected in the other controls. There should be a mechanism which instantly pulls the current settings to the app and remote controls so all are in sync no matter which is used.
Wifi is good and this happens against two units in different locations. Its a recent problem with the app.
Update: seems like the hit and miss is a coding error. When you have multiple controls such as remote control handset and mobile app. Seems like the full command set is sent with each individual adjustment and this is not reflected in the other controls. There should be a mechanism which instantly pulls the current settings to the app and remote controls so all are in sync no matter which is used.
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Frustrated
This is the most complicated set up process I have ever come across. One unit eventually connected after a great deal of time and messing about. But the second unit did not connect at all, despite attempting both connection methods of WPS and manual key numbers. Can only use the app to remotely manage One AC unit out of 3!: next to useless. Hope this is not a reflection of the equipment.
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Very confusing
Despite tagline of always in control, the app is not clear and simple to use. Not flexible enough to be able to meet needs. Despite using holiday mode, seems to use too much energy to heat water when not at home for several weeks
