ONECTA User Reviews

Customer Experience

Positive experience45.0% of reviews
Neutral16.1% of reviews
Negative experience38.9% of reviews

~ Based on 149 written reviews from the US App Store.

Is ONECTA Safe?

ONECTA appears safe based on user ratings. AppsHunter Safety Score for ONECTA is 88/100.

This assessment is based on 14,402 user ratings, with an App Store average of 4.4/5.

Is ONECTA Legit?

ONECTA appears to be a legitimate app. AppsHunter Legitimacy Score for ONECTA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not much use for heat pump

I have an Atherma heat pump for central heating and hot water. The app is pretty much useless, as it gives no indication of what is happening at the current time (ie. You cannot even tell if the pump is operating) and there is not even any logging to show what happened and when. For instance, I’d like to be able to see how long the pump operated for, when and why.
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Complicated

Need more info and help appears not the only person either!

Mr M Saeed

Very different and hard to use, one must be very intelligent and technically capable to use, by and all disappointed 🙂

Easy!!

Once mastered, like anything else it is really straightforward to operate.

Alexa compatibility

It would be nice for “Alexa” to be more compatible with the split system.

Unit offline

Recent updates have been poor. Causing one of my units to appear offline. Sort it out.

Buggy and not intuitive

Since the last app update I now have two “climate controls” tiles on the app. I used to have only one.
They both open the exact same screen.
I do have 4 zones but using Myson thermostats so I suppose they are not compatible?

Offline

I keep getting device offline message

Too basic

For an expensive piece of kit like our Urura Sarara, this app adds nothing beside being able to turn the AC on/off remotely.
It doesn’t even track power usage, which is bonkers as it is shown on the remote.

Doesn’t support countdown timers

The is somehow not intuitive to use, especially on schedule rule, e.g. doesn’t support countdown timers. It has complex weekly schedule that I gave up.
Other issues:
1. The energy consumption showed is way below the real usage
2. It does not sync with remote control (switch on by remote and off by app)
3. Current settings are not sync correctly on multiple users
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Hit and Miss Operation

The app worked beautifully in the past to control our wall mounted AC units. Recently though, the on/off control is a hit and miss affair. The app does not respond in real-time and sometimes shows the opposite status and you end up making the same command again.

Wifi is good and this happens against two units in different locations. Its a recent problem with the app.

Update: seems like the hit and miss is a coding error. When you have multiple controls such as remote control handset and mobile app. Seems like the full command set is sent with each individual adjustment and this is not reflected in the other controls. There should be a mechanism which instantly pulls the current settings to the app and remote controls so all are in sync no matter which is used.
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Frustrated

This is the most complicated set up process I have ever come across. One unit eventually connected after a great deal of time and messing about. But the second unit did not connect at all, despite attempting both connection methods of WPS and manual key numbers. Can only use the app to remotely manage One AC unit out of 3!: next to useless. Hope this is not a reflection of the equipment.
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Very confusing

Despite tagline of always in control, the app is not clear and simple to use. Not flexible enough to be able to meet needs. Despite using holiday mode, seems to use too much energy to heat water when not at home for several weeks

Simply effective

Wonderful app. Simple to understand and providing so much more than a basic remote.

Perfekte Steuerung

lĂ€sst sich schnell und einfach einrichten, ist ĂŒbersichtlich und alle notwendigen Funktionen lassen sich schnell bedienen.

WiFi misery

MMI connectivity is a misery. Does not support WPK3

Still nugs

Keeps turning on powerful mode on my AC units when I swipe up or close the app.
Updating the temperature takes a while to refresh and doesn't display immediately.
Then it will refresh to what you actually set the temperature to.
Seems weirdly implemented!

Bonne télécommande, mais une expérience logicielle décevante

J’utilise l’application Daikin Onecta au quotidien. Elle remplit correctement son rĂŽle principal de tĂ©lĂ©commande Ă  distance : il est facile d’allumer ou d’éteindre son installation et de modifier les principaux rĂ©glages.

En revanche, plusieurs points sont vraiment perfectibles. Le plus gĂȘnant est que la modification de la tempĂ©rature de consigne est parfois buguĂ©e : il faut souvent changer la valeur plusieurs fois avant qu’elle soit rĂ©ellement prise en compte par l’installation.

Le suivi de la consommation est Ă©galement limitĂ©. Il est possible de consulter les donnĂ©es de l’annĂ©e prĂ©cĂ©dente, mais il est impossible de comparer sa consommation avec plusieurs annĂ©es antĂ©rieures. C’est dommage pour suivre l’évolution de ses performances Ă©nergĂ©tiques. (Daikin)

Enfin, le plus gros dĂ©faut Ă  mes yeux est l’absence d’intĂ©gration officielle avec Home Assistant. Les possibilitĂ©s de programmation de l’application sont assez rigides et limitĂ©es, alors qu’une compatibilitĂ© native avec Home Assistant offrirait des automatisations bien plus puissantes, flexibles et adaptĂ©es aux besoins des utilisateurs. Aujourd’hui, Daikin met surtout en avant l’intĂ©gration avec Alexa et Google Home, mais pas avec Home Assistant. (Daikin)

En rĂ©sumĂ© : une application pratique pour le contrĂŽle Ă  distance, mais qui mĂ©riterait d’ĂȘtre plus fiable, plus riche pour le suivi Ă©nergĂ©tique et surtout ouverte aux solutions domotiques modernes.
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App usage

So far found the app easy and clear to use. Easily shared app with additional user. Would be good to be able control the brightness of the light on the air con unit from the app rather than just be able to do so from the actual remote control.

Air conditioner Daikin

It’s great cools down as soon as turned on, low noise.