ONECTA User Reviews

Customer Experience

Positive experience46.1% of reviews
Neutral16.3% of reviews
Negative experience37.6% of reviews

~ Based on 141 written reviews from the US App Store.

Is ONECTA Safe?

ONECTA appears safe based on user ratings. AppsHunter Safety Score for ONECTA is 88/100.

This assessment is based on 14,402 user ratings, with an App Store average of 4.4/5.

Is ONECTA Legit?

ONECTA appears to be a legitimate app. AppsHunter Legitimacy Score for ONECTA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too basic

For an expensive piece of kit like our Urura Sarara, this app adds nothing beside being able to turn the AC on/off remotely.
It doesn’t even track power usage, which is bonkers as it is shown on the remote.

Doesn’t support countdown timers

The is somehow not intuitive to use, especially on schedule rule, e.g. doesn’t support countdown timers. It has complex weekly schedule that I gave up.
Other issues:
1. The energy consumption showed is way below the real usage
2. It does not sync with remote control (switch on by remote and off by app)
3. Current settings are not sync correctly on multiple users
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Hit and Miss Operation

The app worked beautifully in the past to control our wall mounted AC units. Recently though, the on/off control is a hit and miss affair. The app does not respond in real-time and sometimes shows the opposite status and you end up making the same command again.

Wifi is good and this happens against two units in different locations. Its a recent problem with the app.

Update: seems like the hit and miss is a coding error. When you have multiple controls such as remote control handset and mobile app. Seems like the full command set is sent with each individual adjustment and this is not reflected in the other controls. There should be a mechanism which instantly pulls the current settings to the app and remote controls so all are in sync no matter which is used.
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Frustrated

This is the most complicated set up process I have ever come across. One unit eventually connected after a great deal of time and messing about. But the second unit did not connect at all, despite attempting both connection methods of WPS and manual key numbers. Can only use the app to remotely manage One AC unit out of 3!: next to useless. Hope this is not a reflection of the equipment.
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Very confusing

Despite tagline of always in control, the app is not clear and simple to use. Not flexible enough to be able to meet needs. Despite using holiday mode, seems to use too much energy to heat water when not at home for several weeks

Simply effective

Wonderful app. Simple to understand and providing so much more than a basic remote.

Perfekte Steuerung

lässt sich schnell und einfach einrichten, ist übersichtlich und alle notwendigen Funktionen lassen sich schnell bedienen.

WiFi misery

MMI connectivity is a misery. Does not support WPK3

Still nugs

Keeps turning on powerful mode on my AC units when I swipe up or close the app.
Updating the temperature takes a while to refresh and doesn't display immediately.
Then it will refresh to what you actually set the temperature to.
Seems weirdly implemented!

Bonne télécommande, mais une expérience logicielle décevante

J’utilise l’application Daikin Onecta au quotidien. Elle remplit correctement son rôle principal de télécommande à distance : il est facile d’allumer ou d’éteindre son installation et de modifier les principaux réglages.

En revanche, plusieurs points sont vraiment perfectibles. Le plus gênant est que la modification de la température de consigne est parfois buguée : il faut souvent changer la valeur plusieurs fois avant qu’elle soit réellement prise en compte par l’installation.

Le suivi de la consommation est également limité. Il est possible de consulter les données de l’année précédente, mais il est impossible de comparer sa consommation avec plusieurs années antérieures. C’est dommage pour suivre l’évolution de ses performances énergétiques. (Daikin)

Enfin, le plus gros défaut à mes yeux est l’absence d’intégration officielle avec Home Assistant. Les possibilités de programmation de l’application sont assez rigides et limitées, alors qu’une compatibilité native avec Home Assistant offrirait des automatisations bien plus puissantes, flexibles et adaptées aux besoins des utilisateurs. Aujourd’hui, Daikin met surtout en avant l’intégration avec Alexa et Google Home, mais pas avec Home Assistant. (Daikin)

En résumé : une application pratique pour le contrôle à distance, mais qui mériterait d’être plus fiable, plus riche pour le suivi énergétique et surtout ouverte aux solutions domotiques modernes.
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App usage

So far found the app easy and clear to use. Easily shared app with additional user. Would be good to be able control the brightness of the light on the air con unit from the app rather than just be able to do so from the actual remote control.

Air conditioner Daikin

It’s great cools down as soon as turned on, low noise.

Mr

Very nice and smooth

Daikin air conditioning

The Daikin air conditioner is working amazingly well

Connection issues

Have to revert to the remote most of the time. Connection keeps dropping.

The app is ok so far. Connecting the units to the app is soul destroying

If your installers connect to the app for you then the app functionality is fine. However with my last Daikin air con system I had to reconnect them a number of times for various reasons, changed Internet, app updates etc, till I finally gave up trying. I’ve just installed the same units in my new house, the first unit only took about 15 minutes and 2 attempts. The second unit took 40 minutes and 5/6 attempts. I’m considering the 3rd unit with dread whilst writing this review.
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Too many bugs

Great App but frequently crashes & then have issues logging back in

Extremely poor

Doesn’t work well

App is down

The whole app system is down again. Cannot connect to gateway, token not valid, etc. please fix as we are having a heatwave currently !!

Not working now

Heatwave and the app isn’t working so can’t turn on units