ONECTA User Reviews

ONECTA
ONECTA
Daikin Europe

Customer Experience

Positive experience47.0% of reviews
Neutral15.9% of reviews
Negative experience37.1% of reviews

~ Based on 132 written reviews from the US App Store.

Is ONECTA Safe?

ONECTA appears safe based on user ratings. AppsHunter Safety Score for ONECTA is 88/100.

This assessment is based on 14,402 user ratings, with an App Store average of 4.4/5.

Is ONECTA Legit?

ONECTA appears to be a legitimate app. AppsHunter Legitimacy Score for ONECTA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simply effective

Wonderful app. Simple to understand and providing so much more than a basic remote.

WiFi misery

MMI connectivity is a misery. Does not support WPK3

Still nugs

Keeps turning on powerful mode on my AC units when I swipe up or close the app.
Updating the temperature takes a while to refresh and doesn't display immediately.
Then it will refresh to what you actually set the temperature to.
Seems weirdly implemented!

App usage

So far found the app easy and clear to use. Easily shared app with additional user. Would be good to be able control the brightness of the light on the air con unit from the app rather than just be able to do so from the actual remote control.

Air conditioner Daikin

It’s great cools down as soon as turned on, low noise.

Mr

Very nice and smooth

Daikin air conditioning

The Daikin air conditioner is working amazingly well

Connection issues

Have to revert to the remote most of the time. Connection keeps dropping.

The app is ok so far. Connecting the units to the app is soul destroying

If your installers connect to the app for you then the app functionality is fine. However with my last Daikin air con system I had to reconnect them a number of times for various reasons, changed Internet, app updates etc, till I finally gave up trying. I’ve just installed the same units in my new house, the first unit only took about 15 minutes and 2 attempts. The second unit took 40 minutes and 5/6 attempts. I’m considering the 3rd unit with dread whilst writing this review.
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Too many bugs

Great App but frequently crashes & then have issues logging back in

Extremely poor

Doesn’t work well

App is down

The whole app system is down again. Cannot connect to gateway, token not valid, etc. please fix as we are having a heatwave currently !!

Not working now

Heatwave and the app isn’t working so can’t turn on units

Availability issues

The app goes down rather frequently. Most recently was an issue with the gateway timing out (no it isn’t my internet).

Shocking

Just keeps throwing me out lately nothing but issues with this clunky useless app that isn’t reliable can’t login again tonight as 504 bad gateway error message it’s a joke
Wished I had got a different make ! Of air conditioner

Not great

This is a very basic app to control very expensive air con units. It constantly loses signal with the units and getting them loaded back up is not easy at all. When you use the app to switch units off there is a time lag so you press the off button and the app shows it’s back on even though it’s switching off. Tonight there is no signal to the server and all my units are on in my children’s bedrooms so I can’t check the temp or see if they need switching off without waking them. Had these units since 2023 and the app has never been good. Shame because I was considering Samsung units and to be honest wish I had gone with them over Daikin
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Awful

Useless

Good design but just generally poor

Constantly getting logged out and randomly not being allowed to log back in. Sometimes I have to completely reset my device. The overall design and function is good enough for me but the errors are just very irritating.

Last update breaks WiFi stability

Latest firmware update keeps making all 4 of my units show an intermittent network connection error. Very frustrating

Air con set up

Setting the app up was very easy , however connecting the units took for ever not very easy at all.
Once set very simple to use and prompt .