Reliable Dashcam with Exceptional Customer Support
I recently purchased this dashcam and couldn’t be happier with the experience. The video quality is outstanding-crisp, clear footage both day and night. The setup was straight forward and the interface is user friendly, even for someone who’s not super tech-savvy.
What truly impressed me was the customer support. I had a minor issue with the video downloading in my phone and Theo team responded promptly and professionally. They not only resolved the problem quickly but also followed up to ensure everything was working smoothly. It’s rare to find such attentive and courteous service these days.
Overall, this dash-cam has exceeded my expectations in both performance and support. Highly recommended for anyone looking to enhance their driving safety with a reliable product backed by a caring team.
What truly impressed me was the customer support. I had a minor issue with the video downloading in my phone and Theo team responded promptly and professionally. They not only resolved the problem quickly but also followed up to ensure everything was working smoothly. It’s rare to find such attentive and courteous service these days.
Overall, this dash-cam has exceeded my expectations in both performance and support. Highly recommended for anyone looking to enhance their driving safety with a reliable product backed by a caring team.
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Bugs fixex and Improvement Required
Bugs
1. Playback stops not added correctly
• Every ignition ON and OFF event should be recorded as a stop in playback.
• The actual vehicle speed at each playback point is missing and should be displayed.
2. App crash
• The app sometimes crashes unexpectedly; cause needs investigation.
3. Playback track rendering issue
• In playback mode, tracks are incorrectly drawn with straight lines, ignoring turns.
• Live tracking displays the route correctly, so the issue seems specific to playback rendering logic.
4. Shared device notification restriction
• When a device is shared with “Full Access,” the shared user cannot view its notifications.
5. Midnight stats reset delay
• At 12:00 AM, stats show as 0 for all metrics and update only after some time.
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Improvements
1. Enhanced playback ride segmentation
• Playback should show individual ride details for the day instead of merging all into one continuous map.
• Implement a logic: if the stop duration exceeds a threshold x minutes, count it as a separate ride in playback.
• Display the vehicle speed at each point along the playback route.
2. Downloadable reports
• Add an option to download reports based on different scenarios/filters (e.g., trips, stops, speed violations, alerts).
3. Main screen map reset after ride completion
• After a ride is complete, the main map should only show the current location, not the entire day’s playback track.
• If the vehicle is stopped for 5–10 minutes, store that as the end of the current ride and start a new ride when movement resumes.
1. Playback stops not added correctly
• Every ignition ON and OFF event should be recorded as a stop in playback.
• The actual vehicle speed at each playback point is missing and should be displayed.
2. App crash
• The app sometimes crashes unexpectedly; cause needs investigation.
3. Playback track rendering issue
• In playback mode, tracks are incorrectly drawn with straight lines, ignoring turns.
• Live tracking displays the route correctly, so the issue seems specific to playback rendering logic.
4. Shared device notification restriction
• When a device is shared with “Full Access,” the shared user cannot view its notifications.
5. Midnight stats reset delay
• At 12:00 AM, stats show as 0 for all metrics and update only after some time.
⸻
Improvements
1. Enhanced playback ride segmentation
• Playback should show individual ride details for the day instead of merging all into one continuous map.
• Implement a logic: if the stop duration exceeds a threshold x minutes, count it as a separate ride in playback.
• Display the vehicle speed at each point along the playback route.
2. Downloadable reports
• Add an option to download reports based on different scenarios/filters (e.g., trips, stops, speed violations, alerts).
3. Main screen map reset after ride completion
• After a ride is complete, the main map should only show the current location, not the entire day’s playback track.
• If the vehicle is stopped for 5–10 minutes, store that as the end of the current ride and start a new ride when movement resumes.
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Satisfied with GPS tracker
I am using onelap device from last 1.5 years for multiple vehicles…I am satisfied with it’s service.
It is accurate and giving multiple access to other members also…
I recommend it for all.
It is accurate and giving multiple access to other members also…
I recommend it for all.
You are too late
If you are seeing this review it means you already bought of those onelap dashcams. Well sorry to disappoint you, these people will take forever to get a fix and keep you in loop making you believe they will fix it. I bought a dashcam in February and now its July and still not functional. I have had several emergency situations where i needed the footage but I couldn’t get it due to their buggy app and dashcam. If you need a reliable dashcam, go for something else. Do not fall into the trap like I did. I will be registering a case with consumer court soon.
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Tracker
I’ve been using the Onelap GPS Tracker for a year, and I’m genuinely impressed with its accuracy, features, and ease of use.
✅ Pros:
•Real-time location tracking is highly accurate with minimal delay.
•The mobile app interface is clean, fast, and intuitive – even non-tech users can easily understand it.
•Offers geo-fencing, engine cut-off, route history, over-speed alerts, and more.
•Device installation was quick and hassle-free with good customer support.
•Excellent battery backup and consistent performance.
•Helps with vehicle security, especially useful for personal cars, bikes, and even commercial fleets.
❌ Cons:
•Requires data SIM to function, which is an extra cost.
•App sometimes takes a second or two to refresh on poor network.
⭐ Verdict:
Overall, the Onelap GPS Tracker is a great investment for vehicle safety and monitoring. It offers peace of mind with real-time updates and useful security features. Definitely recommend it to anyone looking for a value-for-money and reliable GPS solution!
✅ Pros:
•Real-time location tracking is highly accurate with minimal delay.
•The mobile app interface is clean, fast, and intuitive – even non-tech users can easily understand it.
•Offers geo-fencing, engine cut-off, route history, over-speed alerts, and more.
•Device installation was quick and hassle-free with good customer support.
•Excellent battery backup and consistent performance.
•Helps with vehicle security, especially useful for personal cars, bikes, and even commercial fleets.
❌ Cons:
•Requires data SIM to function, which is an extra cost.
•App sometimes takes a second or two to refresh on poor network.
⭐ Verdict:
Overall, the Onelap GPS Tracker is a great investment for vehicle safety and monitoring. It offers peace of mind with real-time updates and useful security features. Definitely recommend it to anyone looking for a value-for-money and reliable GPS solution!
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