Reliable Dashcam with Exceptional Customer Support
I recently purchased this dashcam and couldn’t be happier with the experience. The video quality is outstanding-crisp, clear footage both day and night. The setup was straight forward and the interface is user friendly, even for someone who’s not super tech-savvy.
What truly impressed me was the customer support. I had a minor issue with the video downloading in my phone and Theo team responded promptly and professionally. They not only resolved the problem quickly but also followed up to ensure everything was working smoothly. It’s rare to find such attentive and courteous service these days.
Overall, this dash-cam has exceeded my expectations in both performance and support. Highly recommended for anyone looking to enhance their driving safety with a reliable product backed by a caring team.
What truly impressed me was the customer support. I had a minor issue with the video downloading in my phone and Theo team responded promptly and professionally. They not only resolved the problem quickly but also followed up to ensure everything was working smoothly. It’s rare to find such attentive and courteous service these days.
Overall, this dash-cam has exceeded my expectations in both performance and support. Highly recommended for anyone looking to enhance their driving safety with a reliable product backed by a caring team.
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Bugs fixex and Improvement Required
Bugs
1. Playback stops not added correctly
• Every ignition ON and OFF event should be recorded as a stop in playback.
• The actual vehicle speed at each playback point is missing and should be displayed.
2. App crash
• The app sometimes crashes unexpectedly; cause needs investigation.
3. Playback track rendering issue
• In playback mode, tracks are incorrectly drawn with straight lines, ignoring turns.
• Live tracking displays the route correctly, so the issue seems specific to playback rendering logic.
4. Shared device notification restriction
• When a device is shared with “Full Access,” the shared user cannot view its notifications.
5. Midnight stats reset delay
• At 12:00 AM, stats show as 0 for all metrics and update only after some time.
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Improvements
1. Enhanced playback ride segmentation
• Playback should show individual ride details for the day instead of merging all into one continuous map.
• Implement a logic: if the stop duration exceeds a threshold x minutes, count it as a separate ride in playback.
• Display the vehicle speed at each point along the playback route.
2. Downloadable reports
• Add an option to download reports based on different scenarios/filters (e.g., trips, stops, speed violations, alerts).
3. Main screen map reset after ride completion
• After a ride is complete, the main map should only show the current location, not the entire day’s playback track.
• If the vehicle is stopped for 5–10 minutes, store that as the end of the current ride and start a new ride when movement resumes.
1. Playback stops not added correctly
• Every ignition ON and OFF event should be recorded as a stop in playback.
• The actual vehicle speed at each playback point is missing and should be displayed.
2. App crash
• The app sometimes crashes unexpectedly; cause needs investigation.
3. Playback track rendering issue
• In playback mode, tracks are incorrectly drawn with straight lines, ignoring turns.
• Live tracking displays the route correctly, so the issue seems specific to playback rendering logic.
4. Shared device notification restriction
• When a device is shared with “Full Access,” the shared user cannot view its notifications.
5. Midnight stats reset delay
• At 12:00 AM, stats show as 0 for all metrics and update only after some time.
⸻
Improvements
1. Enhanced playback ride segmentation
• Playback should show individual ride details for the day instead of merging all into one continuous map.
• Implement a logic: if the stop duration exceeds a threshold x minutes, count it as a separate ride in playback.
• Display the vehicle speed at each point along the playback route.
2. Downloadable reports
• Add an option to download reports based on different scenarios/filters (e.g., trips, stops, speed violations, alerts).
3. Main screen map reset after ride completion
• After a ride is complete, the main map should only show the current location, not the entire day’s playback track.
• If the vehicle is stopped for 5–10 minutes, store that as the end of the current ride and start a new ride when movement resumes.
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Satisfied with GPS tracker
I am using onelap device from last 1.5 years for multiple vehicles…I am satisfied with it’s service.
It is accurate and giving multiple access to other members also…
I recommend it for all.
It is accurate and giving multiple access to other members also…
I recommend it for all.
You are too late
If you are seeing this review it means you already bought of those onelap dashcams. Well sorry to disappoint you, these people will take forever to get a fix and keep you in loop making you believe they will fix it. I bought a dashcam in February and now its July and still not functional. I have had several emergency situations where i needed the footage but I couldn’t get it due to their buggy app and dashcam. If you need a reliable dashcam, go for something else. Do not fall into the trap like I did. I will be registering a case with consumer court soon.
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Tracker
I’ve been using the Onelap GPS Tracker for a year, and I’m genuinely impressed with its accuracy, features, and ease of use.
✅ Pros:
•Real-time location tracking is highly accurate with minimal delay.
•The mobile app interface is clean, fast, and intuitive – even non-tech users can easily understand it.
•Offers geo-fencing, engine cut-off, route history, over-speed alerts, and more.
•Device installation was quick and hassle-free with good customer support.
•Excellent battery backup and consistent performance.
•Helps with vehicle security, especially useful for personal cars, bikes, and even commercial fleets.
❌ Cons:
•Requires data SIM to function, which is an extra cost.
•App sometimes takes a second or two to refresh on poor network.
⭐ Verdict:
Overall, the Onelap GPS Tracker is a great investment for vehicle safety and monitoring. It offers peace of mind with real-time updates and useful security features. Definitely recommend it to anyone looking for a value-for-money and reliable GPS solution!
✅ Pros:
•Real-time location tracking is highly accurate with minimal delay.
•The mobile app interface is clean, fast, and intuitive – even non-tech users can easily understand it.
•Offers geo-fencing, engine cut-off, route history, over-speed alerts, and more.
•Device installation was quick and hassle-free with good customer support.
•Excellent battery backup and consistent performance.
•Helps with vehicle security, especially useful for personal cars, bikes, and even commercial fleets.
❌ Cons:
•Requires data SIM to function, which is an extra cost.
•App sometimes takes a second or two to refresh on poor network.
⭐ Verdict:
Overall, the Onelap GPS Tracker is a great investment for vehicle safety and monitoring. It offers peace of mind with real-time updates and useful security features. Definitely recommend it to anyone looking for a value-for-money and reliable GPS solution!
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Superb product for tracking with live updates
Excellent tracking product with fast, accurate live updates. Easy to use, reliable, and perfect for staying informed in real time. A must-have for efficient monitoring.
Onelap
Very easy to handle and good chargable device and it will work up to 15 days once it is charged but it will show less speed when compared to original metre even it is good product and customer care every thing good
Excellent!
OneLap GPS is a reliable and user-friendly app for real-time vehicle tracking. The interface is smooth, and the location updates are accurate. It’s been very useful for monitoring my car’s movement and ensuring safety. Highly recommended for anyone looking for a solid GPS tracking solution.
Excellent Tracker with useful features
I’ve been using the Onelap Go device for over six months now, and I’ve had a fantastic experience overall. I’m thoroughly satisfied with both the product and the customer service—I highly recommend it!
Awesome product
The product is great with accurate location tracking, compact and reliable and app has many features which makes the product a must buy gps tracker for any vehicle
Sharing devise
Portable devise really excellent
Suggestion
Once we share devise with friend or family the person should directly track devise until permissions is denied from owner side
There should be no requirement of downloading app for tracking shared devise
Reference: plz check Ajjas app
Suggestion
Once we share devise with friend or family the person should directly track devise until permissions is denied from owner side
There should be no requirement of downloading app for tracking shared devise
Reference: plz check Ajjas app
Overall Good price range
Overall experience is satisfactory. The battery life is as claimed. Few technical issues did crop up but it was resolved by the support of customer support Helpdesk. Build quality and GPS readability and charging port to C-type should be some improvement points
Nice team and app
I am using this app for last 4 year nice working and good team
Used to be a great app but not anymore.
Using Onelap Go from 3 years. Device is good and sturdy. But, with time there app is getting poorer. There new app is not responsive, doesn’t show live location properly. Than in next phase, notifications stopped and somehow notifications started again but i get notifications with a delay of almost an hour many times. Now, a new problem, it has stopped showing the track multiple times. It shows 0km, i have to restart the app multiple times to see historical data and even current day data. App many times shows that i am in Africa and when i restart the app, it shows correct location. They are charging hefty annual charges than why one will keep using their services. Looking to switch to some other device now.
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Accurate and real time GPS tracking with intuitive UI
I have been using the device for more than a year now, provides real time GPS tracking and the App is super smooth and easy to use, provides other important statistics along with the location. You can review your previous trips as well.
Highly recommended. If you are looking for a reliable and affordable GPS tracker for your car then go for it.
Highly recommended. If you are looking for a reliable and affordable GPS tracker for your car then go for it.
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Reliable GPS Tracker with Minor Drawbacks
Onelap GPS offers a reliable and user-friendly tracking solution. The real-time tracking and features like geo-fencing work well, and the customer support is responsive. However, occasional connectivity issues could be improved. In my case, I’m facing an issue where the engine warning light is always on, and even after a year, Onelap has been unable to resolve it. Overall, a good product with room for improvement.
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Onelap go device
Previously their app was confusing but since new update this year they have improved a lot. App is very friendly and with many features.
Device works great. Works for a month on single charge. There is additional sim pack cost but rest is fine.
Device works great. Works for a month on single charge. There is additional sim pack cost but rest is fine.
Froud device
I purchased this device last year, after my free subscription expired I purchased a new 5 year subscription, but after few days my services was stopped and no one support from onlap, u cant' contact there customer support, they only answered when you try purchase the product, after free subscription they can't answer your call and msg, I try from last 3 mnt but, they can't support, these guys are Froud don't waste your money to purchased this product.
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Not completely satisfied
I have been using this product since two months and I must say that tracking accuracy is good but there are some bugs in this application. For example, I’m turn off the speed limit notifications off but it doesn’t work at all and I still get that notification. Secondly this happens 5 out of 10 times that whenever I open the application, it asks me to log in again. I shut the app and reopen it then it doesn’t ask me to log in. Overall the app is really good but the Onelap needs to work on these minor bugs and fix it as soon as possible because this makes the overall experience bad.
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Onelap works well
Onelap wired worked well
Once in a while it has a technical glitch especially when the app is accessed few 100 kilometres away and starts working back when the vehicle returns close to the device where it is accessed .
Once in a while it has a technical glitch especially when the app is accessed few 100 kilometres away and starts working back when the vehicle returns close to the device where it is accessed .
