Bad service
Took my number cut my service without notify me! Customer Service team promised fix and return the service but never done so. After six months helpless, I asked them to refund my money and said goodbye to this company. If you don’t want to waste your time and money, skip this company!
App does not work
International call does not work. You can hear it ring once then it went completely silent. The call was never connected but the timer on the app keep running so OneSuite will charge you those unsuccessful calls. I have contacted customer support many times for the past 2 months and they never fixed the issue. I think Apple needs to pull this app out of its App Store.
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The App does not work, and the customer support does not exist
If there is a negative rating, OneSuite should get that. International calling using the app does not work. Sometimes it would give an error message. Other times it would ring a couple of times, and go silent. Worse yet, even though you can’t hear anything (in fact, it didn’t ring on the other side at all), the timer would start, and they would charge you. Once I didn’t push the End button, the timer just kept on running, and OneSuite charged for the duration of the active time of the app, even though I was calling their technical support on the phone at the same time. I asked for credit back, and the answer was: why didn’t you hang up? Hang up from what?! It was never connected.
Talking about technical support, if you are patient enough to wait for half an hour to reach someone, all that person would tell you is he/she will forward the information on, and they will get back to you. They never do.
Do not bother with this app.
Talking about technical support, if you are patient enough to wait for half an hour to reach someone, all that person would tell you is he/she will forward the information on, and they will get back to you. They never do.
Do not bother with this app.
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App stays upside down and will not rotate
App does not rotate
Upside Down Screen
Long time user. Great product. Thanks!
On the iPad the OneSuite screen is upside down when the iPad is held in the normal landscape position with the home button on the right.
When I rotate the iPad the screen remains fixed, so a 180 degree turn is a workaround, but it's become quite aggravating after 10 years of use. Every other one of my 60 apps rotates the screen when I rotate the iPad.
Please allow screen rotation . Or at the least, if you have to have a fixed screen, please rotate the initial screen position 180 degrees from where you have it now.
On the iPad the OneSuite screen is upside down when the iPad is held in the normal landscape position with the home button on the right.
When I rotate the iPad the screen remains fixed, so a 180 degree turn is a workaround, but it's become quite aggravating after 10 years of use. Every other one of my 60 apps rotates the screen when I rotate the iPad.
Please allow screen rotation . Or at the least, if you have to have a fixed screen, please rotate the initial screen position 180 degrees from where you have it now.
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