OneTRS Easy
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About
This application facilitates ADA-compliant calling services for correctional facilities, enabling inmates to connect with FCC-certified relay providers. It supports various relay call types and includes a web platform for call management.
What's New in OneTRS Easy
1.6.1
July 22, 2026
Caption support for VRS calls. Minor improvements.
FAQ
What is OneTRS Easy?
OneTRS Easy is an ADA calling application designed for jails and prisons. It allows inmates to apply for and make calls using FCC-certified relay service providers, supporting caption, video, and text relay calls.
Is OneTRS Easy free to use?
Yes, the OneTRS Easy software suite is completely free. The application is supported on all major device brands and operating systems, with no associated costs for users.
What types of relay calls does OneTRS Easy support?
OneTRS Easy offers support for caption calls (IP CTS), Video Relay Calls (VRS), and Text Relay Calls (IP Relay), ensuring comprehensive accessibility for users.
Does OneTRS Easy have ads?
No, OneTRS Easy does not contain advertisements. The application is free to use and does not display any ads to its users.
What devices are compatible with OneTRS Easy?
OneTRS Easy is compatible with a wide range of devices, including iPhones, iPads, and iPods. The software suite is designed to run on all major device brands and operating systems.
How often is OneTRS Easy updated?
The latest version of OneTRS Easy is 1.4.0, which was last updated on January 23, 2026. Updates are provided to ensure continued functionality and compliance.
What is the age rating for OneTRS Easy?
OneTRS Easy has an age rating of 4+. This indicates that the content is generally suitable for all ages, with no mature themes or content.
Does OneTRS Easy offer a call management platform?
Yes, OneTRS Easy provides a call management web platform. This platform allows for features such as records, reporting, and user management for correctional facilities.
