Stan
The app doesn’t work won’t open . How am I supposed to clear my credit ??
Frauds
I keep getting transactions that wasn’t made from myself and now I cancelled and request a new card & I haven’t received the card & now cannot view my account!!!
Absolutely disgusting & robbery
Absolutely disgusting & robbery
Onmo
I downloaded the new app but it doesn’t work
Don’t do it!
They entice you in with a low apr and then increase your credit and soon as you spend on it they bump the apr up ridiculously high! I’ve just cancelled mine.
Crashes all the time
App crashes all the time and takes ages to load
Stressful
Not very good at due to being unable to make payments. Luckily I have a direct debit set up so I won’t miss payments but I like to pay extra throughout the month.
Poor communication and broken all
Just avoid this company. Something seems off with how they operate too.
Terrible app and bank
Horrible app - has not worked for the last 8 months, it never works. Never can can get hold of customer service. They just do not care.
Can’t use app, can’t use the card, can’t make payments. Total shambles.
Can’t use app, can’t use the card, can’t make payments. Total shambles.
Can’t apply
Very not good they don’t recognise My Number so stupid
Phone number not working
Can’t get a verification text message.
iPhone 12 Pro Max
App not working. Black Screen after logging in application was easy and card received fast but you can not log in successfully. Just goes black
Fantastic
I am new to Onmo and so far I think it’s absolutely fantastic
Great card but
Great card but the app is challenging, it works on a very old iPhone but online and on a new iPhone 15/16 no luck with IOS18, hope they solve this soon as it’s a bit of a drama carrying a phone just to access details
Lots of Bugs in the App
The app opens without any security so all information is available.
The App sometimes opens with a blank screen.
No minimum payment or your own amount available so you must repay in full.
Today the app says verify email again but won’t let me.
Avoid this card as it has too many issues.
The App sometimes opens with a blank screen.
No minimum payment or your own amount available so you must repay in full.
Today the app says verify email again but won’t let me.
Avoid this card as it has too many issues.
Payments are a hassle
Making payments is a hassle. No way to save card details and no apple pay.
Not good
Been trying to register card in app nothing happens customer services keep saying restall app done that 3 times still not working
Forgot passcode link doesn’t work
I can’t log in and forgotten passcode link just tried to log you in and not direct you to the url required to reset pass code so I’m locked out. Cannot attempt on website as you’re app only??
Terrible customer service
Takes them days to respond to emails and then the responses are nonsense. Avoid.
Very poor customer service
Had this card for about a year and all was going well, then I made a large payment to my account to reduce my bill, I waited a week for conformation it was cleared, this took them 2 months, during this time I can no longer access the app to confirm the money was added to my account, can no longer use the card as it keeps getting declined.
Spoke to customer services a few times and was promised a call back within 24 hours on numerous occasions, what a surprise it didn’t happen,
We are now 2.5 months down the road and I’m still waiting.
Next stop is the finacial ombudsman to hopefully get this shocking service resolved.
Spoke to customer services a few times and was promised a call back within 24 hours on numerous occasions, what a surprise it didn’t happen,
We are now 2.5 months down the road and I’m still waiting.
Next stop is the finacial ombudsman to hopefully get this shocking service resolved.
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It’s broken and has been for a while
Worked amazing for ages and as you can see from the most recent reviews the app just stopped working (latest iOS iPhone 15) Can’t make a payment can’t see any transactions or balance as no web app Contacted customer service and they ghosted me I’m not the only one and this has been an issue for weeks
Fix your app, this is ridiculous
Fix your app, this is ridiculous
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