Coupons rewards
Better rewards and coupons should be offer. The apps friendly though, i wish though.
Unable to locate nearby stores
It’s been a long time the app hasn’t been able to locate nearby stores. It’s very user unfriendly
Good food, Buggy app
The food is good. The app is buggy I.e… freezing white screen when checking out, slow loading times. Other than that, good food.
No ApplePay
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App freezes
App crashes too much, bugs out and doesn’t let me place the orders it’s better to call it in through phone
No Apple Pay
Need to start taking Apple Pay
On line is awful
They put these specials online but the codes don’t work and you give up. Did better Ono
Awesome
A++++
App and website doesn’t work
Haven’t been able to order online anymore.
App Shows Blank Screen
I loved how convenient the app has been in the past for placing orders, but now it has a glitch where it won’t load and is a blank screen. It’s been like that for well over a month and nothing has been done to change it. So please app developers fix the glitch. Thanks!
App is useless
The app is filled with glitches. Never remembers password. Blinks constantly when trying to place an order or check account settings.
Garbage
Keeps login out and asking to reset pswd. Can’t order stuff listed on emails.
Amazing food but app sucks
Food is always good, sometimes portions are small
But app is extremely irritating. Online ordering is supposed to be convenient.
But app is extremely irritating. Online ordering is supposed to be convenient.
No Apple Pay
Why don’t we make things easier and add Apple Pay 🪦
Been broken and unusable for months
Impossible to use or place orders. It’s completely bricked and hasn’t been updated in months. Needs to be fixed.
Flaw in cancelling orders through the app
Ordered through the app and wanted to cancel it. Said to contact the store to cancel/refund order, then when I contacted the store they said they can’t do anything because I ordered from the app. Tried to find any other number/service to call but they kept redirecting me to the store and the loop continued. Terrible app design, there should be a way to cancel/refund an order through the app.
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Terrible
Why does nothing work
Broken app, needs fixing
The app used to work fine but all of the sudden, there is nothing I can do to login. The app shows me blank app screen when I login. When trying to login through webpage, it has me do crazy nine-step human verification. After suceeding, it tells me that my password is incorrect (it’s correct!). After resetting password, I am put through the nine-step verification again. After succeeding, it tells me again my password is incorrect. I try to create a new account with different email but it won’t let me sign up saying too many sign up attempts have been logged. There is no help case or number to report the issue. Local stores can’t help with account issues. Terrible app and service from Ono and Olo.
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Cannot place order
Need to sign up. But every attempt triggers too many sign up attempts. Oh well.
Pretty Bad App
App is not easy to use for catering and calling the store is a waste of time. It’s a bummer because I like Ono but they need to get it together with their app and their customer service.
