I’ve had so many fraud attempts with my account it’s crazy. I had to get a new card, created a new username and password, and still was getting attempted logins on my account. I get an email that my card has been added to a digital wallet, but doesn’t tell me an approximate location. The email says to call them immediately if I suspect fraud, so I do! But they’re closed for Sunday and the holiday tomorrow. Fraud can wait until Tuesday right? I find a “24 hour number” on their website. I call it, the call hangs up on me lol. I finally find this app and say “thank goodness! I can freeze my card!” Nope! It takes me right back to the OnPoint app. If I try to type in my login info, that gets rejected. I will never understand why something as sensitive as financial information can wait until after the weekend/holiday is over. I’m so disappointed, I just want to switch back to a big corporate bank, at least their apps work.
Show more