Asked me to do a review as I was playing a gig
Right in the middle of starting a gig and .... "hey, review our product!" One star for such desperate attention. Just asked for another review...
Frustrating as usual
I’ve been using OnSong on and off for probably 15 years and it has NEVER been reliable. Today all my hand written charts I wrote with the apple pencil completely disappeared when I opened the app for rehearsal. It’s ALWAY glitching and messing up for as long as it’s been around. If it was reliable it would be the best in the market. Apple pencil notations are definitely unreliable in Onsong, it will just disappear.
Show more
So disappointing
Our group of about 30 users have been using this app for 3 years, it continues to get worse and worse after every update. We use to require our members to purchase, now we just recommend they use Ulti xxxx Guixxxx . Ironically, 2 of our members got grandfathered for life using version 2020, they don’t update, ever, and theirs are the only two ones that work consistently. The biggest issues are beaming, searching, random key assignments and extremely non-intuitive functioning (probably due due to the vast number of options). Compared to the other options, the price and inconsistency make this a terrible value.
Beaming.. Titles with no content, beams the previous song, changes the key when beaming, beams version that won’t save and/or can’t be modified.
Honestly we don’t need 90% of what it does, I wish they had a version that would just: Share, Save local, and allow editing/transitions . We don’t need or want all the rest!
Thanks for listening.
Beaming.. Titles with no content, beams the previous song, changes the key when beaming, beams version that won’t save and/or can’t be modified.
Honestly we don’t need 90% of what it does, I wish they had a version that would just: Share, Save local, and allow editing/transitions . We don’t need or want all the rest!
Thanks for listening.
Show more
This app sucks
This is not worth it anymore so many bugs.
Hard to get started
No way to add your own song or any song. Defeats the purpose of the app, no?
Poor Customer Service
I have been trying to sign in now for 3 days. I can not get any support! The AI responds with a re-sign in message but the problem is the re-sign does not work and it will not connect! There is no one to talk to about this problem and no way to resolve the issue! Extremely frustrating!!!
Will let you down
Definitely do not use. Songs exist in the list, no problem. But now when I create a set list the file just shows the heading but not the song itself. I’ve wasted so much time trying to get it to work. Not sure what changed but it’s not good. And I have paid for a subscription. What a sucker I am. Avoid!!!
Show more
DOES NOT WORK
I have an M3 MacBook Pro with the latest OS. The app opens with the welcome screen, but as soon as I click any button, the interface turns black and all the buttons disappear. Disappointing.
Don’t waste your time or money
What a complete joke of a program, crashes all the time, changes keys of songs randomly, doesn’t recognise titles of songs, scans really poorly.
Storing and transferring large files
Couldn’t imagine doing business with my associates without Dropbox.
Leider ist der Support eine Katastrophe
Probleme geschildert, 4 Wochen her keine Antwort. Das Problem das mein ganzer Account quasi nur noch verrückt spielt und ich beim Auftritt immer wieder Angst haben muss das er immer wieder hängt und einfach in mein Google Account immer und immer wieder sich wieder einloggen will ob ich im WLan habe oder nicht. Seit ich das Update auf OnSong 2026 spinnt alles aber du bekommst keine Hilfe also voll Katastrophe
Show more
Response from developer
Hallo! Es tut uns sehr leid, das zu hören, und wir würden Ihnen sehr gerne weiterhelfen. Wenn Sie Probleme mit OnSong haben oder auf Schwierigkeiten stoßen, ist die Kontaktaufnahme mit unserem Support-Team der beste Weg, um sicherzustellen, dass sich jemand darum kümmert. Sie können dies tun, indem Sie die OnSong 2026-App auf Ihrem Gerät öffnen und zu „Utilities“ (Zahnrad-Symbol) > „Support“ > „Contact Us“ (Kontakt) navigieren. Sollten Sie diese Schritte bereits unternommen haben, aber – wie von Ihnen erwähnt – keine Unterstützung oder Antwort erhalten haben, teilen Sie uns bitte die Ticketnummer mit, die Sie beim Absenden Ihrer Support-Anfrage erhalten haben sollten. Wir werden diese dann an unser Support-Team weiterleiten, damit Sie schnellstmöglich eine Rückmeldung bekommen. Vielen Dank – wir freuen uns darauf, von Ihnen zu hören und Ihnen zu helfen!
The best!
I have tried all of the rest and this is the best!
Buggy
There’s a lot to dislike about this app … it crashes regularly (i am on a new ipad, fully updated and so is my app version) and it does not grey-out songs already selected in other sets when you are building multiple set lists (hour 1, hour 2, hour 3 of a gig, for instance).
Crashes can happen at anytime without notice.
It’s extremely maddening to have to go back and look at other sets to make sure you’ve not already selected a song. The app used to grey out all songs you had in other active sets. Why on earth would they remove this feature?
I hate paying for this app, but I am stuck depending on it. They know so it’s mediocre at best.
Crashes can happen at anytime without notice.
It’s extremely maddening to have to go back and look at other sets to make sure you’ve not already selected a song. The app used to grey out all songs you had in other active sets. Why on earth would they remove this feature?
I hate paying for this app, but I am stuck depending on it. They know so it’s mediocre at best.
Show more
Unreliable
This app has given me more headaches on Sunday mornings than you can imagine. Zero support. Used to be able to link Dropbox easily. Not anymore!
New versions
You guys made things way too complicated over the years!
Mediocre, but could be so much better.
Still trying to get this program to work effectively. It still does not operate with proper son-by-song sync between devices.
Best app for singers
Easy to use and send lyrics to other band members. Creating setlists is a breeze and I love the scrolling feature. No need to use a Bluetooth page turner!
Application is broken on iOS 26.5.2
I rarely leave reviews on apps but I’m not sure where else to go. I recently downloaded the OnSong app with intent to purchase the premium membership. However, when I tap the “Upgrade to OnSong Premium or Essentials” CTA button in the app, there is no option to proceed with purchase. In addition, the popup modal with the “start free trial” is not live (tapping the start free trial does nothing).
I’m not sure where else to go, since their premium support is only available for paying members, and since I’m unable to upgrade, I’m stuck in an unfortunate loop.
I’m not sure where else to go, since their premium support is only available for paying members, and since I’m unable to upgrade, I’m stuck in an unfortunate loop.
Show more
frustrating
I got this app to do some simple work setting up setlists and controlling my setlist with a foot pedal. To do anything of value, you have to sign up for a subscription, which is fine, I signed for the pro version so I could do what I wanted. Even after I did that every time I went to access any function, I was blocked by a screen asking me to sign in and upgrade. No matter how many times I went through these steps, I could never get past this screen. Deleting this app and moving to an app more focused on an intuitive interface.
Show more
This app is amazing
I have never seen a better app and it’s better than bringing papers. Great job
