onTime User Reviews

Customer Experience

Positive experience46.1% of reviews
Neutral12.4% of reviews
Negative experience41.6% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is onTime Safe?

onTime : MNR - MetroNorth Rail appears mostly safe based on user ratings. AppsHunter Safety Score for onTime is 78/100.

This assessment is based on 756 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.2% of ratings point to a safe experience
6.0% of ratings suggest some concerns
21.8% of ratings point to a risky experience

~ Based on 756 App Store ratings for onTime.

Is onTime Legit?

onTime : MNR - MetroNorth Rail appears to be a legitimate app. AppsHunter Legitimacy Score for onTime is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wrong

The times are always off there is a notice from August still running. My train is 45 minutes late and showing on time. Worthless.

OK App in Need of Update

This app is not bad if you can find your way around. The big flaw though, is navigating from the Home Screen to Tickets that you have purchased. There isn’t a single clue that you have tickets waiting to use or how to get to them — real basic stuff. Hopefully, in the next 20 years, big government-like company that they are, we’ll get an upgrade.
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Something is wrong!

I have used this app successfully for years. But suddenly it's not working properly, despite my uninstalling and reinstalling multiple times.

App doesn’t work!

Terrible App! It only gives the train schedule up to 8:44 AM. and that’s all folks. It just stops. It has been doing this for months and there does not appear to be a fix that corrects it. Can’t believe MNR can’t take care of what appears to be a very fixable problem.
It’s also shameful for a RR not to have a functioning train schedule.
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Brain dead

App has very long response time. Almost unusable

Non-functional Implementation

Total garbage app. Tried to install it 3 times but never let me setup account and App crashed each time. Very, very disappointing for such a simple function.

Used to be good

For some reason it freezes when you want to change the time and day.. The LIR app is smooth. Fix this please

Good but having problem w date scroll

Can’t scroll dates easily.. it is lagging horribly and can’t select dates in the future or times without severe lag. Otherwise, great app. Running iPhone 13 Pro, latest updates and latest iOS.

Great app

Just started using this app for train times and it included which train track at Grand Central but I just noticed that feature is gone. Which is why I gave this only four stars rather than 5. I hope they bring it back as I see it’s going to merge with the e-tix app.

Schedule is still wrong

Why does the app say it’s a 530 train to north white plains when it’s now a 529 train? Please fix this app!

Paid subscription app - now showing ads

I’ve been using this app for years ad-free. My assumption was that my subscription for onTime MNR (Premium) was to avoid ads.

As of today the bottom art of app is serving Google Ads. And they’re integrated so poorly that I’m unable to change my departure time, because clicking on the time triggers the ad click.

Way to go guys. Way to go.
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Useless now

Why would they remove the platform number
information? How am I supposed to know what train I’m getting on without the platform
number? This app is useless now

I would give 0 stars

It used to be a good app but with carpool or whatever that thing is , the app became useless . Now I have 3 apps to be able to do what this only app used to do

Nearest station never detected

Train schedules are pretty accurate. My only concern is that it never detects my nearest station when I attempt to put my destination. Instead it always has my home location, which I can even remove to see if it’ll atleast work.

Thank You

Thank you, Developers, for your kind reply and for updating the App.

Disappointing

Stop spamming me with notifications about the carpool feature. There’s no way to turn them off or hide it.

Why no track number?

The app could be great …. But it has no track number listed.

Too cluttered!!

It was so much easier to read and follow before the update. Now it’s so incredibly cluttered. It looked more direct and to the point before.

Broken Update

Just updated and ZERO schedules are loading

Horrible after update in Feb/Mar 2022

The functionality on the app is terrible now. Cannot save favorites. Must reenter routes every time. Used to love it; no more