Openbank | Online Banking User Reviews

Name: Openbank | Online Banking
Rating: 3.87097 (124 reviews)

Openbank | Online Banking

OPENBANK S.A.

💰 Finance

Customer Experience

Positive experience46.4% of reviews

Neutral7.9% of reviews

Negative experience45.7% of reviews

~ Based on 267 written reviews from the US App Store.

What users say

Summarized from real user reviews of Openbank | Online Banking. Based on 124 reviews and a 3.9/5 average, it highlights the 10 positives and 15 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and efficient transfers
👍User-friendly and intuitive interface
🔒Strong security features and authentication
💳Easy card management and control
🌍Available in multiple languages
📱Clean and modern design
💰Good interest rates on savings products
🎯Comprehensive banking features in one app
📞Good customer support availability
✅Reliable for basic banking operations

Negative things

🐛Frequent app crashes and freezes
⏱️Slow performance and loading times
🔌Connectivity issues despite working internet
📲Login failures and infinite loading loops
🔐Device trust verification problems
📧Unmanageable notification system
⚠️Inconsistent balance updates
🚫VPN compatibility issues
💔Account access restrictions
🔄Problems after recent UI updates
📱Incompatibility with older iOS versions
🎯Difficult to find certain features
⚙️Buggy Bizum functionality
🛑Transaction blocking issues
📞Poor technical support responsiveness

Is Openbank | Online Banking Safe?

Openbank | Online Banking appears mostly safe based on user ratings. AppsHunter Safety Score for Openbank | Online Banking is 76/100.

This assessment is based on 124 user ratings, with an App Store average of 3.9/5.

Safety Analysis

68.8% of ratings point to a safe experience

2.8% of ratings suggest some concerns

28.4% of ratings point to a risky experience

~ Based on 109 App Store ratings for Openbank | Online Banking.

Is Openbank | Online Banking Legit?

Openbank | Online Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Openbank | Online Banking is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The app is not great

The App takes too much time to load, even between operations within the app there is waiting time, it is not that intuitive for certain commands you want to carry out, I have also found that it doesn’t work in many occasions. The bank itself is not great either, international transfer take over three days.

Clairedans

2 months ago

Terrible experience

The app is so bad that even most basic banking operations cause immense pain. The worst banking experience in my life.

supreme89

2 months ago

Response from developer

In order for our technical team to assist you as quickly as possible, please email us at app@openbank.com, including the reference VOCSTR0019570 in the subject line. If you can provide us with all the relevant details about your case in advance, it will help us find a solution more quickly. Kind regards.

No se me eliminan las notificaciones

No soporto que me salgan todas las notificaciones marcadas, a pesar de que las abro todas, es algo que me molesta y por mas que las filtro elimino app todo, no se eliminan

Nadiaiadan

3 months ago

Response from developer

Para que nuestro equipo técnico pueda ayudarte lo antes posible, por favor, escríbenos a app@openbank.com incluyendo la referencia VOCSTR0019328 en el asunto. Si puedes adelantarnos todos los detalles relevantes sobre tu caso, nos ayudará a encontrar una solución más rápido. Un saludo.

Great app!

Super easy app! It’s also very safe

Martissstaa

3 months ago

Inutil

Uma porcaria, informacoes confusas e incapaz de efetuar uma transferencia simples e apesar de apresentar erro nao informa o que seria esse erro. Atendimento telefonico do banco tbm eh uma inutilidade.

dongarcez

4 months ago

Response from developer

Para que o departamento técnico possa ajudar na maior brevidade possível, escreva por favor ao endereço app@openbank.pt incluindo a referência VOCSTR0018740 no assunto. Pedimos que indique todos os detalhes relevantes sobre a situação, desta forma poderemos encontrar uma solução mais rápido. Cumprimentos.

Transferencia

Rápida

Cachikameitor

4 months ago

Valoración AP

Muy bien

Elitalico

4 months ago

El mejor invento la banca virtual.

En general funciona muy bien. Solo tengo algunos problemas con el código de verificacion que no se despliega cuando hago más de una operación. Pero ha ideo mejorando en general.

aalonsor

4 months ago

Great online banking!

Justjacqui2

5 months ago

App fácil y rápida

Fácil, clara y rápida de usar y entender

Mismísimo yo

5 months ago

Works, every time

This is about the best banking app I’ve used. Everything is easy to find, I have control, and everything just works, every time. It’s great.

medianige

5 months ago

Can’t sign out

Have been stuck in the App for ages looking for the sign out but can’t find it 😤

dancingmo

5 months ago

Terrible App

Really annoying app. Not user friendly, really makes me want to close it as soon as I open it because it’s difficult to understand and really wanna change bank only to get a better app

Kiaraapsn

6 months ago

Excelente

Me encanta la app

adcharlie

6 months ago

Pesima aplicacion y gestion

Llevo seis meses esperando para poder activar mi cuenta, pesima gestion, lentisima, estamos en la era digital y tengo que esperar casi dos semanas para obtener mi clave de firma porque la envian por correo, servicios de sguridad y verificacion muy obsoletos….

Espoñol

6 months ago

Great bank

Never had any real problems and had an account with Openbank for over 5 years. Only downside is the lack of English speaking advisors and sometimes have to wait a few days for them to call you back

delmacuk

6 months ago

EU ID is not allowed

Spain is an EU country but this bank doesn’t allow you to use EU ID card to open a bank account.

Michael.78

7 months ago

Bad experience with VPN

It’s the only banking app that does not work while I have the VPN enabled. It shows an error message and it’s impossible to do anything. The message says: “Oops, something went wrong! An error occurred while loading your details. Please try again.”

JLpzb21

7 months ago

Discrimina lingüísticament

No està en català

Carles93

8 months ago

Filtro notificaciones no leídas

Se necesita un filtro para notificaciones no leídas, si tienes muchas alguna se puede quedar en la lista sin leer y te sale el número siempre y es bastante desagradable.

Jrr.1980