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Openbay

Openbay

Auto Repair Service Simplified

421 ratings
50 reviews
🔧 Utilities
🛍️ Shopping

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 25, 2013
  • March 10, 2023

Developer

Openbay, Inc.
✨Promote your app ✨
Openbay screenshot #1 for iPhone
Openbay screenshot #2 for iPhone
Openbay screenshot #3 for iPhone
Openbay screenshot #4 for iPhone
Openbay screenshot #5 for iPhone
📌Ready
Reviews summary↘︎
⭐50
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Find and book automotive services from a nationwide network of trusted professionals. Get multiple competitive estimates, compare options, and manage your vehicle's service history all in one place. Earn rewards on every service booked and paid through the app.

✓Nationwide network of automotive professionals
✓Multiple competitive service estimates
✓Compare services by price, location, and reviews
✓Secure booking and contactless payment
✓Earn rewards on services
✓Detailed vehicle service history
Show original description

What users say

Summarized from real user reviews of Openbay. Based on 421 reviews and a 4.3/5 average, it highlights the 8 positives and 10 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy and convenient booking process
  • 💰Competitive pricing and cost savings
  • 🔍Quick quote generation from multiple shops
  • 👍User-friendly interface and app design
  • ⭐Quality service from partner mechanics
  • 🛠️Comparison shopping capabilities
  • 📱Mobile convenience for busy users
  • 🚗Helpful for rideshare drivers

Negative things

  • 🐛Frequent app crashes and errors
  • 💸Misleading or incorrect pricing displayed
  • ❌Poor communication between app and shops
  • ⏱️Slow response times from mechanics
  • 🚫Limited shop availability in some areas
  • 🔐Payment issues and fund holding problems
  • 📍Limited vehicle year/model support
  • 😤Inconsistent service quality
  • 💔Services not provided after payment
  • 🤝Lack of accountability and follow-up
See all reviews

What's New in Openbay

5.2.3

March 10, 2023

There's a significant discrepancy between the service offered on our website and this application, while we catch up the app we are redirecting our users to the website.

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User reviews

Most RecentHighest RatedLowest Rated

Total waste of time

Useless app for making appointments.

Booked an oil change via the app for 9am. Showed up 10 minutes early. Was told the shop was totally swamped and that it could take them up to 6 hours to get to it!

What's the point of making an appointment via an app if there's no communication between the shop and the app? Completely useless and an annoying waste of my time.
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MicmacnewtMicmacnewt

Great discount

Yes
demar17demar17

Lyft Driver

Openbay has been the best thing ever for me as a lyft driver. I think its challenging finding great mechanics who aren’t there to rip you off. Openbay allows you to comparison shop amongst the top mechanics in your area in minutes. I am super grateful that I found Openbay through lyft.
ThauxuxjdjnzBzhxThauxuxjdjnzBzhx

great company

great service

great attention to detail
athletics39667athletics39667

Incorrect price for oil change

My first time using OpenBay and was a bit disappointed. I was looking for an affordable price for an oil change for my Honda Odyssey. I found one at an affordable price of $60 at Uptown Automotive in San Bruno, CA. So I made the appointment. Next morning I drove to Uptown Automotive to get the oil change. The mechanic/owner I spoke with said the the oil change is actually $120. Twice the price from what was on OpenBay. Fortunately I was able to make a deal with the owner Dave. Openbay should have the correct prices so customer aren’t surprised when they get to the shop.
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SgtSean8*SgtSean8*
See 45 more reviews

Developer apps

OpenbayASP for Automotive Pros
OpenbayASP for Automotive Pros

by Openbay, Inc.

💼 Business

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

7 issues

App crashes when messaging mechanics

Bug

App crashes when sending messages

Bug

Cannot submit service requests

Bug

Login issues for Lyft drivers

Bug

App freezes on Notes to Technician section

Bug

Camera functionality not working

Bug

Persistent login prompts after permissions granted

Bug
✨

Requested Features

7 requests

Partnership with major chains like Jiffy Lube and Firestone

Feature

Support for older vehicles (pre-1990)

Feature

Photo upload capability in messaging

Feature

Better integration with shop management systems

Feature

More location coverage

Feature

Ability to modify prepaid service without fund holding issues

Feature

Optional car registration for browsing services

Feature

FAQ

What does Openbay do?

Openbay simplifies automotive service by connecting you with a nationwide network of vetted mechanics. You can get multiple competitive estimates for various services, compare options, book appointments, and pay securely through the app. It also helps you track your vehicle's service history.

What kind of automotive services can I find on Openbay?

Openbay offers a wide range of services, including routine maintenance like oil changes and brake services, as well as diagnostic and major repair work for suspension, electrical systems, and engines. If you're unsure about your vehicle's needs, you can describe the problem, and technicians will provide recommendations.

Is Openbay free to use?

Yes, the Openbay app is free to download and use. You can browse services, get estimates, and book appointments without any upfront cost. The app earns revenue through its network of service providers.

How does payment work with Openbay?

Once your service is complete, you can authorize Openbay to make a contactless payment on your behalf using a payment code. The app supports Apple Pay and standard payment methods, ensuring a secure and convenient transaction.

What are the benefits of using Openbay for car service?

Openbay provides convenience by offering a wide selection of services and thousands of automotive professionals. You can compare detailed estimates, read reviews, and book appointments that fit your schedule. Additionally, you earn rewards on every dollar spent, which can be applied to future bookings.