Horrible experience
Tried to get verified but verification did not go through. Called customer service the next day and was confirmed a time, but never received the code. If you call after 4:30, you just get an AI Bot. Do they not want to sell homes?
Could not get in
The process to get verified was too complicated, so we could not get in to view home.
No thanks
Not buying anything from anyone who uses this app to try to sell.
Wouldn’t verify two forms of my government ID, the “helpline” is AI that doesn’t help at all, and the listing agent sent us straight to voicemail cause they don’t wanna do their job if an app will do it for them. Total garbage lazy app
Wouldn’t verify two forms of my government ID, the “helpline” is AI that doesn’t help at all, and the listing agent sent us straight to voicemail cause they don’t wanna do their job if an app will do it for them. Total garbage lazy app
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Deceptive 16.8% Fees, Broken Pricing Algorithm, and Total Bait-and-Switch on Timelines
If you are looking for transparency, speed, or a fair market assessment, do not use Opendoor.
They rely on completely inaccurate property data to lowball sellers, and then they secretly inflate their corporate fees to astronomical levels to force you into paying for unneeded repairs.
I requested an all-cash offer on my home. Opendoor proudly plasters on their website and dashboard that you will receive your final offer within 2–4 business days.
Instead, they unapologetically stretched their timeline out to 5–7 business days without explanation. When the offer finally arrived, it was an absolute insult based on broken data.
Their automated pricing algorithm generated "comparable recent sales" that were a complete apples-to-oranges mismatch. They valued my home against 2.5-bathroom siding homes that were significantly smaller in square footage. My home is a premium, all-brick 5-bedroom, 3.5-bathroom property with 2,721 square feet—making it nearly 175 sq ft larger than the lower-tier comps they forced onto my property profile to artificially drag down its market value.
Worst of all is their deceptive fee structure. While their marketing suggests a transparent, standard service fee (around 5%), they hit me with an egregious $41,847 "Opendoor service fee" on a $249,000 offer. That is a hidden 16.8% corporate penalty.
When their home sales advisor explicitly admitted in writing that my HVAC, appliances, and roof were fully functional, in great shape, and well within their life expectancy, their underwriting team still used the "service fee" bucket to secretly bake in massive, double-dipping deductions.
When formally confronted with these blatant data errors (wrong bathroom count, wrong square footage, and predatory fees), their customer support completely dodged the property errors, claimed the numbers were "set in stone," and immediately tried to push me into another one of their risky alternative programs.
They rely on your need for convenience to strip you of your hard-earned equity. Do your homework, get independent contractor inspections, and avoid this corporate scam.
You are far better off listing traditionally where real buyers actually pay for a home's true square footage and structural layout.💖
They rely on completely inaccurate property data to lowball sellers, and then they secretly inflate their corporate fees to astronomical levels to force you into paying for unneeded repairs.
I requested an all-cash offer on my home. Opendoor proudly plasters on their website and dashboard that you will receive your final offer within 2–4 business days.
Instead, they unapologetically stretched their timeline out to 5–7 business days without explanation. When the offer finally arrived, it was an absolute insult based on broken data.
Their automated pricing algorithm generated "comparable recent sales" that were a complete apples-to-oranges mismatch. They valued my home against 2.5-bathroom siding homes that were significantly smaller in square footage. My home is a premium, all-brick 5-bedroom, 3.5-bathroom property with 2,721 square feet—making it nearly 175 sq ft larger than the lower-tier comps they forced onto my property profile to artificially drag down its market value.
Worst of all is their deceptive fee structure. While their marketing suggests a transparent, standard service fee (around 5%), they hit me with an egregious $41,847 "Opendoor service fee" on a $249,000 offer. That is a hidden 16.8% corporate penalty.
When their home sales advisor explicitly admitted in writing that my HVAC, appliances, and roof were fully functional, in great shape, and well within their life expectancy, their underwriting team still used the "service fee" bucket to secretly bake in massive, double-dipping deductions.
When formally confronted with these blatant data errors (wrong bathroom count, wrong square footage, and predatory fees), their customer support completely dodged the property errors, claimed the numbers were "set in stone," and immediately tried to push me into another one of their risky alternative programs.
They rely on your need for convenience to strip you of your hard-earned equity. Do your homework, get independent contractor inspections, and avoid this corporate scam.
You are far better off listing traditionally where real buyers actually pay for a home's true square footage and structural layout.💖
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Pointless exercise in downloading an app
Pretty sure most of these reviews are fake. The app works, but the data must be sourced for very few locations. Chicago had three listings…basically like searching for a car in a graveyard. Not worth wasting the time to download for what effectively is Google Maps.
Use the App for self Home assessment
Or your going to be scheduling for someone else to come over and just use the same open door App it’s something you can easily do on your own time.
I felt silly having someone come assess our home when I could have done it, its just the bad reviews made me think it wasn’t functioning properly to do it myself over the app.
I felt silly having someone come assess our home when I could have done it, its just the bad reviews made me think it wasn’t functioning properly to do it myself over the app.
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Great app, easy to use
Love the company, easy to use.
Horrible company and poor customer service
Terrible ,they locked my account and once I told them about it they told me that since there other location was in Arizona it would take 3 HOURS
Much better!
Excellent update - much easier to browse and find homes
Awesome Experience
We love the new the map; makes it so easy to browse homes!!
Thanks OD
Thanks OD
Amazing app but needs an HOA filter
Please add an HOA filter button.
Great app!
So easy to use. Definitely buying from open door. Loving their low rates
Best way to sell a home!
No more staging and living in boxes. Love this.b
Excellent Apps
Navigation of apps just show smooth …really great for just research of house nearby …
Conditions applied
I don’t know why this app has 4.8 review but looks like most of them are fake.
App is flawed - I searched for the home I visited in my community and it doesn’t show in map view. Have to fill complete address to find the property. Secondly, I submitted an offer directly without an agent and it doesn’t show up. Customer care is a pin in the neck. Long wait times, they call you back but after a day or two and same with the email support. Finally, I have to put a real estate agent and submit an offer. And then I get rejected for 1 week prior move in and 100 day appliance warranty. Still waiting for the customer support representative to respond to my emails.
App is flawed - I searched for the home I visited in my community and it doesn’t show in map view. Have to fill complete address to find the property. Secondly, I submitted an offer directly without an agent and it doesn’t show up. Customer care is a pin in the neck. Long wait times, they call you back but after a day or two and same with the email support. Finally, I have to put a real estate agent and submit an offer. And then I get rejected for 1 week prior move in and 100 day appliance warranty. Still waiting for the customer support representative to respond to my emails.
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App update - May 2026
Nice update. Easier to navigate and use. Pictures are in HD and a lot more clear.
Scammers
Can scammers get hold or hack into another Opendoor account?
I was forced to download the app.
I am a realtor and I had to schedule an appointment. I tried via showing time and I did not allow me.
I had to download the app and created a Realtor profile. When I tried scheduling the appointment I got a notice saying: “you need to go with your realtor” come back with a realtor.
Since the app didn’t work I gad to call and wait for a call back. A nice lady called me and helped me make the appointment. I told her that it should not take 30 mins to schedule an appointment. She said: “I agree”
Who is giving you good reviews open door?
I had to download the app and created a Realtor profile. When I tried scheduling the appointment I got a notice saying: “you need to go with your realtor” come back with a realtor.
Since the app didn’t work I gad to call and wait for a call back. A nice lady called me and helped me make the appointment. I told her that it should not take 30 mins to schedule an appointment. She said: “I agree”
Who is giving you good reviews open door?
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Too easy for SCAMMERS
I’ve been desperately searching for a home for my family (especially to relocate my mother from 2000 milles away) and recently a man asked if I was interested in touring HIS property. I saw photos and loved it. He selected a time for my tour and I agreed. He asked me to inform him when I was on my way and then again when I arrived AT the property. When I did he informed me that I needed to download this app onto my phone in order to tour the property. I was mind blown that I was being expected to tour ALONE. I’ve never heard of such a thing. I did enjoy the flexibility of. It having to do it with someone (an owner or realtor) but it felt odd. Also, I told him I was interested in RENTING a property and he claimed that although he wanted to SELL his property he had having difficulty with that so CHANGED his mind and was offering me the opportunity to RENT. Only upon arriving at the property I noticed several stickers stating “THIS PROPERTY IS NOT FOR RENT! Beware of scams” I asked him about this (now aware of what was happening) and he again tells me that the stickers were old (because remember, he never INTENDED to “rent” HIS property and he hadn’t yet removed the stickers). He asked me to call / text him AFTER I finished my tour. I feel that although OPEN DOOR allows tour flexibility which is great, it ALSO allows for scammers to pull this sort of thing and it’s really upsetting.
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Shady Company!
Just looked at an Open Door house. Brand new wooden porch put in and looks like it was built by a $20 crackhead. Hard to work with. Basically they are house flippers. Maximum profit with minimum work.
