Frankly insulted
The offer was frankly insulting. I’m in a hot market still. Our realtor listed the house for $215k initially. We dropped it to $199k to sell quickly as we had an offer accepted on another house so are looking to sell quickly. Open door initially gave us an “estimate” of $225k. Their “final offer” was $110 with $20k more when it resells. Hard no - I’ve already had far far better offers. Unless you’re super desperate don’t bother.
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App for beginner sales of home
This was the most comprehensive yet straightforward app I have seen for full visual description of my mom’s home. I did not have a clue where to start and the step by step directions made it easy.
Review
I wish I could add or just one video of everything technology. These pictures is a bit much.
Overheated My Phone
They need lots of photos and they must be taken using their app on your phone. Not only that but the phone must be held vertically the entire time because it is recording your walk-through. You cannot take a break.. Because video recording generates a lot of heat, my phone shut down three times while trying to take the exterior photos on a hot day. Not only that but, it’s practically impossible to see the phone in the bright sun and having selected “exterior” to take photos of before stepping out into the sun, I did not realize they had separate exterior categories that it wanted me to do. So once I had photographed the entire exterior, I went into the shade where I could see my phone again I learned that I had to do them all again because of the sub categories. Voice prompts would have been nice.
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Better editing options
Townhome doesn’t necessarily include everything that is wanting for this assessment should be able to edit so it has the proper layout
Useless
First they hire you and ask to download the app. Once you download it, then they cancel the task!! They are trying to increase the number of app downloads??? Waste of time!!!
Open door key
Awesome app
Ease of use
Easy to use and straightforward.
Rooms not there
I need to out a picture for rooms that are not there like a garage, basement in order to submit.
Pretty Cool Process So Far…
So far pretty neat being able walk through and take photos.
Awesome app
Great walk through app
Experience
Drove for 40 min. $10 gas. Ones there the listing agent couldn’t verify that he was me the selected agent for the job. They had someone else’s name. Took almost an hour to get the job done. Plus first time doing it I have to learn the app requirements. At the is $41 for the assignment I did other as easier assignments smaller homes for $200. So $41 - 10 for the gas $31 for me 2hrs assignment. Little too cheap. And is 110 degrees outside.
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Backing out right before
I submitted everything, they started title and had already the inspection and before closing I get a call that the withdraw due to me doing cunstruction on the house which was false
Terrible
I rarely leave negative reviews, but this experience was incredibly frustrating.
I had an appointment scheduled for 11:15 AM and received a confirmation, so my family and I made sure we were home and ready. We waited, and no one ever showed up. No phone call, no text, no email—nothing.
After waiting, I had to call customer support myself. I was placed on hold, and when someone finally answered, the representative came across as dismissive and made me feel like I was inconveniencing them by asking what happened to my appointment.
The most frustrating part is that I don’t need to sell my house through Opendoor. I was simply exploring an easier option to make moving less stressful for my family. Instead, the process wasted our time and added unnecessary frustration.
If this is how prospective customers are treated before they’ve even started the process, it’s hard to have any confidence in the company. I expected basic communication and professionalism, and Opendoor failed on both.
I had an appointment scheduled for 11:15 AM and received a confirmation, so my family and I made sure we were home and ready. We waited, and no one ever showed up. No phone call, no text, no email—nothing.
After waiting, I had to call customer support myself. I was placed on hold, and when someone finally answered, the representative came across as dismissive and made me feel like I was inconveniencing them by asking what happened to my appointment.
The most frustrating part is that I don’t need to sell my house through Opendoor. I was simply exploring an easier option to make moving less stressful for my family. Instead, the process wasted our time and added unnecessary frustration.
If this is how prospective customers are treated before they’ve even started the process, it’s hard to have any confidence in the company. I expected basic communication and professionalism, and Opendoor failed on both.
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Great Algorithm
I liked the way it checkpoints everything and the navigation in general for such a complex and subjective experience.. reasonably complete in fairly small amount of time
Easy to use
I had trouble checking in at first but then realized I was on the Web version and not the actual app. Great app overall and easy to use walk you right through everything you need to do.
Doesn’t work
Doesn’t work when using Zillow, just loops you over and over again to putting in your address and reviewing your options. Never allows you to get to the part where you take photos
Easy
This app was very user friendly!!!
App never synced … kept recycling for the same photos for hours!!!
One star
Excellent service!
The promptness is undeniably satisfying. And the ease of use is wonderful.
