Laura
The system is very convenient and always available‼️
App is Trash After Name Change
I have to delete and reinstall my app every single time to use it or I get stuck in an endless cycle of verifying I’m human.
Same settings, phone, and Internet as my husband but I somehow can’t login.
Same settings, phone, and Internet as my husband but I somehow can’t login.
Surprise
A change of names it’s a great name easy to remember
Login issues
Now that they have changed from ACU, I cannot login the app! What a nightmare! Says my name/password is wrong, and won’t let me register. Great job screwing this up.
Mobile
Easy to navigate, find what I need and if I need help they are a phone call away.
I love this Credit Union!
I have been a member for a little over 6 years and I have always been able to have all of my financial needs met. Ethan, Lauren, and the Staff are ultra professional and courteous.
My appreciation.
I am happy with the great customer service. especially with Mr. Jonathan Santos.
Easy
I love that I can check my balance and make payments with my debit card online. It saves me time which I love.
Irwin P
Never been happier, friendly alert, courteous staff great systems always up-to-date so far no worries
Never wants to load
Zero stars never wants to load to allow me to log in very frustrating when I’m in the store trying to unlock my card and the app will not load👎
Easy & fast
Love this app :) so quick for me to transfer money and see my balance!
Best
They great customer service.
Member
Been a member 5+ yrs NEVER a issue
Return phone call - Tried several times to speak with a loan officer no return phone call
Tried
Well Made
It’s always so easy to use, and I’m thankful for that!
Love ACU
I love that all tellers and other staff are professional and help with all areas of my banking needs!
Manager and crew
The manager and the crew that worked there are very professional. They make my day every day when I go there no matter what it is they always willing to help and they always on top of their game. No pun intended but great customer service there at your Deer Park area, my name is Robert Estrelló. I’m sure you know that and thank you and merry Christmas.
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Please do updates and improvements to app
I wish improvements could be made to the log in function authentication method. I can’t tell you how many times I try to log in only to wait a couple hours to receive a code. And it’s has nothing to do with my phone service as I’m able to receive texts and calls during this period having full service. Just frustrating when I can’t access my account
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Review comment…
I love my ACU of Texas! Shot out to the 96 League City location!
Excellent
Th The bank is great, and the people are great ! professional courtesy at all times 🙏🏾
