Criminal Investogator
In accurate conversions.
Response from developer
Thank you for your feedback. I’d like to clarify that the app is based on extensive research, drawing from dozens of papers, expert opinions, and various international guidelines. While I understand that locally in the United States a 4:1 hydromorphone-to-MME conversion might be common, most global guidelines, including those recommended by many experts, suggest a 5:1 ratio, which is what the app follows. It's important to note that opioid conversion is not an exact science, and each patient needs to be considered individually, with adjustments made based on clinical judgment. As for oxymorphone, you're absolutely right—it’s still in use, and we can certainly look into adding it. We genuinely appreciate feedback that helps us improve, and we encourage users to share suggestions through our in-app feedback portal so we can address concerns directly and continue making this the best resource possible. A 1-star review is disheartening, but we are committed to improving based on your insights. Thanks again for your input.
App not working
Response from developer
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with the "Get Started" animations. We recently identified a bug affecting approximately 1-2% of devices, which may be causing this issue. We're pleased to inform you that we've released an update that addresses this problem. Please install the latest version of the app, which should resolve the animation issue you're encountering. In addition to fixing this bug, our latest update also introduces support for 6 new languages, expanding the app's accessibility to more users. We appreciate your patience and would love to hear if the update resolves the issue for you. If you continue to experience any problems, please don't hesitate to contact our support team. We're committed to providing the best possible experience for all our users.
Last update
Response from developer
Thank you for your feedback and for your kind words about our app. We're thrilled to hear you find it great! We wanted to let you know that we've identified and fixed the issue that was causing problems after the recent update. The latest version of the app should now be working correctly for all users. If you haven't already, please update to the most recent version of the app. This update not only resolves the previous issue but also introduces support for 6 new languages, making the app accessible to even more users. We apologize for any inconvenience you may have experienced and appreciate your patience while we worked on the fix. If you encounter any further issues or have any questions, please don't hesitate to reach out to our support team. Thank you for being a valued user of our app. We're committed to continuously improving your experience and hope you enjoy using the latest version!
