1. Home
  2. 🏥 Medical
  3. Heidi
Heidi — AI Care Partner

Heidi — AI Care Partner

AI for the full clinical day

2.6K ratings
257 reviews
🏥 Medical
Free

Details

Released
September 18, 2024
Updated
November 2, 2026

Features

Developer

Heidi Health Trading Pty Ltd
✨Promote your app ✨
Heidi — AI Care Partner screenshot #1 for iPhone
Heidi — AI Care Partner screenshot #2 for iPhone
Heidi — AI Care Partner screenshot #3 for iPhone
Heidi — AI Care Partner screenshot #4 for iPhone
Heidi — AI Care Partner screenshot #5 for iPhone
Heidi — AI Care Partner screenshot #6 for iPhone
Heidi — AI Care Partner screenshot #7 for iPhone
Heidi — AI Care Partner screenshot #8 for iPhone
Heidi — AI Care Partner screenshot #9 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐257
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 3 days
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This AI-powered tool assists clinicians by transcribing patient conversations into structured notes and providing access to citation-backed medical evidence. It aims to reduce administrative burden, allowing healthcare professionals to focus more on patient care and less on documentation.

✓AI-powered clinical note transcription
✓Real-time transcription with offline sync
✓Access to citation-backed medical evidence
✓Region-aware evidence results
✓HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 compliant
✓Supports over 200 specialties
Show original description

What users say about Heidi

Reviews of Heidi are mostly negative: the Medical app is rated 4.7/5 from 2.6K App Store ratings. What users like most: must have for clinicians, efficient. Top complaints: not saving memos, app keeps changing, app keeps crashing. Summarized from real user reviews.

Positive things

  • 🚀Must have for clinicians
  • 👍Efficient
  • 👍Best of it all
  • 👍Great help for the doctors
  • 👍Amazing time saver
  • 👍Life changing

Negative things

  • 🐛Not saving memos, app keeps changing
  • 🐛App keeps crashing
  • 🐛App desperately needs an update
  • 🐛Hard to recommend
  • 🐛The Update is Terrible
  • 🐛New app is terrible!
  • 🐛Less helpful than before
  • 🐛Was great until the new update
  • 🐛New iOS app update
  • 🐛Use to be great
  • 🐛App stopped working after latest update
  • 🐛Simplified App Terrible
  • 🐛Update is garbage
  • 🐛Junk
  • 🐛Great when it works ...
  • 🐛It's good when it works but randomly stops
  • 🐛App is garbage, desktop program is functional
  • 🐛Great online but app is terrible
  • 🐛Cannot trust their confidentiality
  • 🐛Unable to login
  • 🐛Stick to the Website version for now
  • 🐛Non functional since newest update
  • 🐛The update made this app and platform useless
  • 🐛New version
  • 🐛Test your updates!!!!!
  • 🐛Constant Interruptions
  • 🐛Doesn't ever process my recording
  • 🐛Buggy ++
  • 🐛Poor output
  • 🐛App fail
  • 🐛Does not record while on the phone
  • 🐛Can't get past page 1
See all reviews
+1

What's New in Heidi

3.15.2

November 2, 2026

We've polished up a few things, squashed some bugs, and made some behind-the-scenes improvements to keep things running smoothly.

Subscriptions & In-App Purchases

$69.99

Monthly

Removed from the App Store on October 30, 2026. Monthly

User reviews

Most RecentHighest RatedLowest Rated

A productivity tool for clinicians

I have found the Heidi tool very helpful, and it has increased my productivity three to four times. Proud to use AI. I tried different AI software. AD has been the best so far. Wix has a very easy-to-use interface on both my iPhone and my desktop, with a microphone in my consulting room. Plus, I have evidence-based answers at my fingertips within minutes. Haydio also allows me to create referrals. I plan my PMPs, or Patient Professional Development Plans, and Learning Plans. I can do so much, drawing on the wealth of knowledge from users worldwide for templates and treatment plans, and I recommend it. The price I pay is good value for money, considering the clinical work, time, and stress it has saved me in my practice.
Show more
TMThe investing mindset

Web browser version unreliable

I used to love working with Heidi, but for the past few weeks, the web browser has hardly worked. The app still does most things right, but for copy and paste, you need the web browser. Once this is fixed, it'll be 5 stars again.
LLetzter_Versuch

Response from developer

Hi there! Thanks for your feedback. We'd love to know why the web browser hasn't been meeting your expectations. If you can tell us what you've been running into, email ios@heidihealth.com. You can copy and paste in the app as well. Open the note and tap the copy icon at the bottom (two overlapping squares) to copy the whole note. For just a section, tap the note, select the text you want, then tap Copy. Syd from Heidi

Frustrating desktop experience and serious login issues

I really wanted to like Heidi, but my experience with the Mac desktop app has been extremely disappointing.

The application repeatedly asks me to sign in using my Apple account, even after successfully logging in. Today, I wasted a considerable amount of time dealing with these issues, and the repeated authentication attempts eventually resulted in my Apple account being temporarily locked.

For an application designed to save healthcare professionals time, this is particularly frustrating. I’m paying $396 annually for the service, and I expect much better reliability.

What makes this even more disappointing is the apparent lack of flexibility regarding refunds or compensation when the software itself isn’t functioning properly.

I genuinely think Heidi has potential, but the Mac desktop app feels buggy and unreliable. I simply don’t have the time to spend hours troubleshooting basic functionality, especially when it affects something as important as access to my Apple account.

I hope the developers take these issues seriously and improve the application’s stability and customer support. Until then, I find it difficult to recommend.
Show more
RORodrigo in Oz

Beware

Beware! This app zombified my phone, didn’t allow incoming calls and changed all the sounds and haptics on my phone. This happened during a shift and was pretty difficult to get timely support. I would go a different route.
1157sophie

Response from developer

Hi 157sophie - My name is Cara and I manage the Heidi mobile app. I'm sorry to hear about the experience you had with our mobile app and want to make sure we fix it for all users. Would you be up for a quick chat so I can learn more? Thanks. https://calendly.com/cara-heidihealth/30min

Worse than free Doximity AI

Heidi always starts off by completely ignoring my templates and preferences. It just gives generic slop unless I repeatedly prompt it to make corrections; it is so bad at making corrections and requires so many rounds of prompting that it is honestly faster to just type my notes the old-fashioned way. Unfortunately it made me sign up for a 1 year contract but there is no way I’m going to renew. Free Doximity AI works just as well if not better. I suspect the people who give it good ratings don’t actually review the slop content it puts out. Save your money and use Doximity!
Show more
JJojoSlothLight

Response from developer

Hi JojoSlothLight - My name is Cara and I manage the Heidi mobile apps. I'm sorry to hear about your experience using Heidi and would like to learn more about your experience. Would you be up for quick chat? Thanks. https://calendly.com/cara-heidihealth/30min

See 252 more reviews

User experience

🐞

Reported Bugs

12 issues

Not saving all the information

Bug

App crashing every time I attempt to start a new note

Bug

Slow to load, often crashes or fails to record a session

Bug

Crashes very frequently, doesn't record unless you have the physical app open and doesn't save recordings

Bug

The pre-recording button and the recording button are almost identical

Bug

Rarely works, have to voice record my sessions and upload the recording for it to work

Bug

Routinely unstable and most of my session recordings have irretrievably failed

Bug

The app only recognises one delivery email address

Bug

Randomly stops recording and gives an error message

Bug

Stops recording if you get a call or any disruption in connection

Bug

Cursor disappears when editing

Bug

Recording consistently

Bug
✨

Requested Features

4 requests

Apple Watch version to record and transcribe audio

Feature

Remember last used email address or have a default email

Feature

Ability to change the plan

Feature

Watch integration

Feature

FAQ

What is Heidi's primary function?

Heidi's primary function is to assist clinicians by transcribing patient conversations into structured notes and providing access to citation-backed medical evidence. It aims to save clinicians time on administrative tasks.

How does Heidi handle transcription if the internet connection drops?

Heidi's transcription continues even if your connection drops. The captured audio and transcription will sync automatically once you are back online, ensuring no data is lost.

Is Heidi's medical evidence reliable?

Yes, Heidi Evidence provides access to citation-backed clinical information grounded in original literature. It includes inline citations linked to trusted sources and offers region-aware results for relevance.

What compliance standards does Heidi adhere to?

Heidi is compliant with major data privacy and security standards including HIPAA, GDPR, PIPEDA, NHS, APP, and ISO 27001, ensuring patient data is handled securely.

How many clinicians use Heidi weekly?

Heidi supports approximately 2.4 million patient visits every week, demonstrating its widespread adoption and utility among clinicians worldwide across over 200 specialties.

Does Heidi have ads?

No, Heidi is completely ad-free. The app is designed to support clinical thinking without the distraction of advertisements.

What devices does Heidi support?

Heidi is available on iPhone and iPad, allowing clinicians to document and access information on their preferred Apple mobile devices.

What is the user sentiment for Heidi?

User reviews indicate a mixed sentiment. While many praise Heidi as an 'amazing time saver' and 'life changing,' a significant number of recent reviews mention issues with app stability, updates, and functionality, leading to an overall negative sentiment.