OPSYNEX
Business phone & team comms
About
Manage your business phone system from your mobile device. Make and receive calls, send texts, check voicemails, and view team status all from one app, synced with the web platform.
What's New in OPSYNEX
1.4
October 15, 2026
Calls - Incoming calls now show the caller's name, not just the number, on the lock screen and call screen. - More reliable calling: the app recovers on its own if a call gets stuck, with no restart needed. Contacts - Contacts can have multiple phone numbers and email addresses, each with a label. Choose which number to call, message or block. Messaging - Pick the exact number to text from a contact's list of numbers. - Search finds contacts by any of their numbers or emails. Recents - Calls are titled "Caller to Callee", and Recents can be filtered by scope.
MoreFAQ
What is OPSYNEX?
OPSYNEX is a mobile application that brings your company's phone system to your pocket. It allows you to make and receive calls, send texts, check voicemails, and monitor your team's status, all synchronized with the Opsynex web platform.
How does OPSYNEX handle incoming calls?
Incoming calls ring natively on your iPhone, including lock screen notifications and full-screen UI, with Bluetooth support. You can answer, hold, mute, use the keypad, or transfer calls directly within the app, even when it's in the background.
Can I send business texts with OPSYNEX?
Yes, OPSYNEX supports sending and receiving SMS and picture messages using your business numbers. You can also schedule messages and pick up conversations where your team left off.
Does OPSYNEX show team availability?
Yes, OPSYNEX provides a real-time view of your team's online status, active departments, and the status of SIP desk phones. You can set your availability schedule to control when calls are routed to you.
Is OPSYNEX suitable for field teams?
OPSYNEX includes a live map feature that shows your team's whereabouts during work hours, which can significantly speed up dispatching the right person for a task.
Can I use OPSYNEX for multiple business accounts?
Yes, if you belong to more than one Opsynex workspace, you can switch between them instantly within the application.
What devices does OPSYNEX support?
OPSYNEX is available on Mac, iPhone, and iPod devices, allowing for flexible use across different Apple ecosystems.
How often is OPSYNEX updated?
The latest version of OPSYNEX is 1.3, and it was last updated on October 5, 2026. This indicates a recent update and ongoing development.
