Optii

Optii

Optimized Hotel Operations

3 ratings
2 reviews
Free

Details

Released
November 17, 2020
Updated
October 8, 2026

Features

Optii screenshot #1 for iPhone
Optii screenshot #2 for iPhone
Optii screenshot #3 for iPhone
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About

Streamline hotel operations and enhance team communication with this intuitive mobile solution. Automate job assignments, track tasks in real-time, and facilitate seamless messaging between departments for improved efficiency and guest satisfaction.

✓Automated job assignment
✓Real-time team management
✓Job activity monitoring
✓Push notification reminders
✓Departmental chat channels
✓One-on-one direct messaging
✓Digital transformation of communication
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What's New in Optii

3.30.0

October 8, 2026

Optii 3.30.0 — week of October 7, 2026 WHAT’S NEW Stay Notes — Add notes to a guest’s current stay from the job details. Notes are tied to the reservation, so they follow the guest on a room move and clear once the stay ends. Every note shows who wrote it and when, and only the author can edit or delete it. Available to anyone with access to job details. Breaks on the Timeline — When a team member starts a break, it now appears on their Timeline row and grows until the break ends. Completed breaks stay on the Timeline with the break name and duration. Notification Sound Preferences — Back under My Profile > Settings. Fixes and Improvements - Job lists now show only jobs from the departments you have access to. - Skip is only offered on inspections that haven’t started, and only to users with permission to skip. - The “Job Already In Progress” message now names the job you need to finish first. - Stay notes, guest names, and reservation details no longer go blank after your device reconnects. - Changes saved while offline are no longer lost when the app reloads. - Chat now notifies you when you’re tagged and shows when someone is typing. - Layout fixes on smaller screens. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

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User reviews

FIX IT OR ROLL BACK

drains battery too fast and heats up the phone
!!!FIX IT ASAP!!!
or get a QA team
or release the previous build

Bad and backward system

If your company uses this program, it means you have been scammed. I have worked in hospitality for years across various hotels, and so far, this app is the worst experience I have ever had. Here is the summary:

1. **Job Requests:** Yes, you can give a request to each department, but all jobs are integrated into one and shown in one place, which is "Job." You have to look through each one from all departments.
2. **Editing and Deleting Jobs:** Everyone can edit and delete the job, even if the job is not theirs.
3. **Typing Delay:** There is a massive delay when you type. Imagine you want to type a long, clear request, but only one letter appears every three seconds.
4. **Uploading Pictures:** Uploading pictures is a pain. You have to exit the app, open your phone's camera app to take a picture, go back to the app, select upload, pick the picture, and then wait another five minutes for it to load. Most of the time, it fails.
5. **App Functionality:** This app is not an app at all; it is just a hyperlink to their website, which crashes most of the time due to high traffic.
6. **Missing Requests:** Most of the requests do not show up, and if they do, only one or two people from different departments can see them, even though you specifically assigned them to a department. They do not appear in the "done," "not started," or "on hold" sections—they just don't show up, as if no request was made.
7. **Scam Warning:** If your company uses this app, it means the app is cheap and you got scammed.

Oh extra the interface of this app is from 1996 at best.
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FAQ

What is Optii?

Optii is a business application designed to optimize hotel operations by improving staff communication and task management. It offers features like automated job assignments and real-time messaging to enhance team productivity and guest service.

How does Optii improve hotel efficiency?

Optii automates job assignments to the most appropriate staff members, provides real-time job tracking, and facilitates instant communication through chat channels. This reduces miscommunications and streamlines workflows, allowing staff to do more with less.

Can Optii be used on multiple devices?

Yes, Optii is available for iPhone and iPad, making it accessible for staff to use on their personal devices to manage their tasks and communicate with the team.

Is Optii free to use?

Yes, the Optii app is free for all Optii customers across all license types. This means there are no additional costs to download or use the application itself.

How often is Optii updated?

The latest version of Optii is 3.26.10, last updated on May 1, 2026. While this indicates a recent update, the frequency of future updates will depend on the developer's release schedule.

What is the age rating for Optii?

Optii has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content is generally appropriate for young children and above.

Does Optii have ads?

No, Optii does not contain advertisements. The application is free to use and does not display any ads to its users.

What kind of communication features does Optii offer?

Optii offers both departmental channels for group communication and one-on-one direct messaging for private conversations. It supports tagging, alerts, and push notifications to ensure messages are never missed.