Optii

Optii

Optimized Hotel Operations

2 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • November 17, 2020
  • July 29, 2026

Features

Optii screenshot #1 for iPhone
Optii screenshot #2 for iPhone
Optii screenshot #3 for iPhone
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About

Streamline hotel operations and enhance team communication with this intuitive mobile solution. Automate job assignments, track tasks in real-time, and facilitate seamless messaging between departments for improved efficiency and guest satisfaction.

Automated job assignment
Real-time team management
Job activity monitoring
Push notification reminders
Departmental chat channels
One-on-one direct messaging
Digital transformation of communication
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What's New in Optii

3.28.10

July 29, 2026

Release Notes 3.28.10 Week of July 28, 2026 Version 3.28.10 delivers a mix of new functionality and targeted fixes across Housekeeping, Jobs, Activity Log, and Settings. New — Reservation Status Filter
The Housekeeping List View now includes a Reservation Status filter, allowing coordinators to quickly narrow the job list by Arrival, In-House, or Due Out. Multiple statuses can be selected simultaneously, and the filter works across all pages and combines with existing filters for precise results. Housekeeping List View • Reservation Status Filter Not Working – Fixed an issue where applying the Reservation Status filter returned the same unfiltered results, making the filter non-functional. • Rooms Disappearing from Timeline – Resolved a bug where rooms were vanishing from the Housekeeping Timeline view and only reappearing after a manual page refresh, disrupting real-time assignment visibility. • Room Missing from Rooms Drawer – Fixed an issue where an active room with a live reservation was not appearing in the Rooms Drawer and displaying no occupancy or housekeeping data despite being correctly configured in Settings. • Supervisor View Missing Room Numbers – Resolved a display issue where room numbers were not rendering in the Supervisor View, leaving only the room status visible. Jobs • Stayover Job Not Created After Back-to-Back Check-In – Fixed an issue where a back-to-back reservation correctly cancelled the departure job but failed to automatically generate the stayover job, leaving the room unassigned. • Concurrent Stayover and Departure Jobs on Same Room – Resolved a bug where a room could have both a stayover and departure job active simultaneously, causing two attendants to be dispatched to the same room. • Confirmation Messages Missing on Jobs Board – Fixed an issue where completing, cancelling, or editing a job no longer showed a confirmation message. Take & Start now correctly displays the job number in the success message. • Completed Checklist Tasks Not Visible in Job View – Resolved an issue where completed tasks were no longer visible directly under the assigned job on both mobile and desktop. • Checklists Not Showing in Project Dropdown – Fixed a bug where the checklist dropdown in Projects was displaying raw identifiers instead of checklist names, with no data available on click. Activity Log • Activity Log Not Loading – Resolved a high-priority issue where the Activity Log was not populating at all for Job Detail and Room Drawer views across all properties. • Events Out of Chronological Order – Fixed an issue where Activity Log entries sharing the same minute-level timestamp were displayed out of causal sequence, making it difficult to follow what triggered what. • Job ID and Action Text Colliding – Resolved a layout issue where the Job ID ran directly into the action label with no spacing, and wrapped lines misaligned on multi-line entries. • Activity Log Showing Inconsistent Data for Same Room – Fixed an issue where the same room could display two different activity logs, with one not matching the underlying Activity Log Report. Settings • Inspection Setting Using Wrong Label – Fixed the VIP and Special Codes inspection setting displaying an incorrect label in Job Settings. It now correctly reads "Set Inspection Job creation by VIP and Special Codes for Arrivals." • Inspection Setting Missing Required Note – Resolved an issue where the expanded inspection setting section was not displaying the required note about self-inspector roles. Timeline • Extra Scrollbar in Detailed View – Fixed a UI issue where an extraneous scrollbar appeared when opening the detailed Timeline view. Have Questions?
Your Optii Success Manager is here to help!
Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166
Email us at: help@optiisolutions.com

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User reviews

FIX IT OR ROLL BACK

drains battery too fast and heats up the phone
!!!FIX IT ASAP!!!
or get a QA team
or release the previous build

Bad and backward system

If your company uses this program, it means you have been scammed. I have worked in hospitality for years across various hotels, and so far, this app is the worst experience I have ever had. Here is the summary:

1. **Job Requests:** Yes, you can give a request to each department, but all jobs are integrated into one and shown in one place, which is "Job." You have to look through each one from all departments.
2. **Editing and Deleting Jobs:** Everyone can edit and delete the job, even if the job is not theirs.
3. **Typing Delay:** There is a massive delay when you type. Imagine you want to type a long, clear request, but only one letter appears every three seconds.
4. **Uploading Pictures:** Uploading pictures is a pain. You have to exit the app, open your phone's camera app to take a picture, go back to the app, select upload, pick the picture, and then wait another five minutes for it to load. Most of the time, it fails.
5. **App Functionality:** This app is not an app at all; it is just a hyperlink to their website, which crashes most of the time due to high traffic.
6. **Missing Requests:** Most of the requests do not show up, and if they do, only one or two people from different departments can see them, even though you specifically assigned them to a department. They do not appear in the "done," "not started," or "on hold" sections—they just don't show up, as if no request was made.
7. **Scam Warning:** If your company uses this app, it means the app is cheap and you got scammed.

Oh extra the interface of this app is from 1996 at best.
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FAQ

What is Optii?

Optii is a business application designed to optimize hotel operations by improving staff communication and task management. It offers features like automated job assignments and real-time messaging to enhance team productivity and guest service.

How does Optii improve hotel efficiency?

Optii automates job assignments to the most appropriate staff members, provides real-time job tracking, and facilitates instant communication through chat channels. This reduces miscommunications and streamlines workflows, allowing staff to do more with less.

Can Optii be used on multiple devices?

Yes, Optii is available for iPhone and iPad, making it accessible for staff to use on their personal devices to manage their tasks and communicate with the team.

Is Optii free to use?

Yes, the Optii app is free for all Optii customers across all license types. This means there are no additional costs to download or use the application itself.

How often is Optii updated?

The latest version of Optii is 3.26.10, last updated on May 1, 2026. While this indicates a recent update, the frequency of future updates will depend on the developer's release schedule.

What is the age rating for Optii?

Optii has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content is generally appropriate for young children and above.

Does Optii have ads?

No, Optii does not contain advertisements. The application is free to use and does not display any ads to its users.

What kind of communication features does Optii offer?

Optii offers both departmental channels for group communication and one-on-one direct messaging for private conversations. It supports tagging, alerts, and push notifications to ensure messages are never missed.