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Optik Melawai

Optik Melawai

by Optik Melawai

0 ratings
42 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
April 11, 2021
Updated
October 31, 2026

Features

Developer

Optik Melawai
✨Promote your app ✨
Optik Melawai screenshot #1 for iPhone
Optik Melawai screenshot #2 for iPhone
Optik Melawai screenshot #3 for iPhone
Optik Melawai screenshot #4 for iPhone
Optik Melawai screenshot #5 for iPhone
Optik Melawai screenshot #6 for iPhone
Optik Melawai screenshot #7 for iPhone
Optik Melawai screenshot #8 for iPhone
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❓8 answered
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📦~ in 2 weeks
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About

Access your membership card, track loyalty points, and browse eyewear products. View transaction history, find store locations, and access current promotions. Contact customer service for assistance.

✓Digital membership card
✓Loyalty point tracking
✓Eyewear product catalog
✓Transaction history
✓Store locator
✓Promotions
✓Customer service contact
Show original description

What users say about Optik Melawai

Reviews of Optik Melawai, a Shopping app, are mostly negative. What users like most: super app for details, helpful for frame selection. Top complaints: CS unresponsive, slow WhatsApp response. Summarized from real user reviews.

Positive things

  • 👍Super app for details
  • 👍Helpful for frame selection
  • 👍Shows frame reviews
  • 👍Easy service access
  • 👍Stores prescription details
  • 👍Fresh new look
  • 👍Cool and easy online shopping
  • 👍Modern interface
  • 👍Virtual try-on feature

Negative things

  • 😞CS unresponsive
  • 😞Slow WhatsApp response
  • 😞Cannot check purchase status
  • 😞Cannot check offline store status
  • 😞No purchase history
  • 😞Cannot fill address (kecamatan)
  • 😞Cannot accommodate receipt requests
  • 😞Incorrect lens fitting
  • 😞App is slow
  • 😞App is not functional
  • 😞App crashes during payment
  • 😞App is half-baked for profit
  • 😞Delivery issues
  • 😞Difficult checkout
  • 😞Cannot change personal data
  • 😞App is difficult to use
  • 😞Items disappear before checkout
  • 😞Inaccurate delivery estimates
  • 😞CS unhelpful
  • 😞No responsibility from CS
  • 😞App requires constant updates
  • 😞App is not useful
  • 😞No admin response
  • 😞App is slow and unresponsive
  • 😞Lenses not as expected
  • 😞Expensive frames break easily
  • 😞App is unresponsive
  • 😞Cannot register (invalid token)
  • 😞Difficult to remember prescription
  • 😞Cannot view lens prices by minus
  • 😞Bugs, cannot use voucher
  • 😞Lagging, white screen
  • 😞Store staff lack ethics
  • 😞No OTP for password reset
  • 😞No warranty card in app
  • 😞App doesn't function
  • 😞Cannot login on iPhone X
  • 😞Warranty card missing after update
  • 😞Cannot update profile (phone number conflict)
  • 😞App crashes on iPhone XR
  • 😞Error, slow loading
  • 😞Complicated navigation
  • 😞Confusing filters
+1

What's New in Optik Melawai

2.0.54

October 31, 2026

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using Optik Melawai!

User reviews

Most RecentHighest RatedLowest Rated

Jelek

CS nya ghoib, nyambung live agent tapi gada tuh balasannya padahal nungguin lama.
Ke whatsapp juga slowresponn gak responsif
Kalo di ig sih cepet responsif
DCdemi koin cu

Aplikasi Melawai

Super apps yang membantu untuk melihat detail receipt, memilih frame dari rumah, dan lihat review dari frame serta detailnya.
Aamdazallia

Tidak bisa check status pembelian

Tidak link dgn sistem melawai offline store jadi gak bosa check status barang sudah selesai atau belum, tidak bisa history pembelian juga dari aplikasi ini jd tidak guna
CCheezybites

Tidak bisa alamat

Tidak bisa isi alamat pada kecamatan
TSTedi SM

Kwitansi

Permintaan kwitansi untuk reimburse saja tidak bisa diakomodir. Payah. tidak akan beli lagi disini utk seluruh keluargaku
AAyyubRH
See 37 more reviews

User experience

🐞

Reported Bugs

43 issues

CS is ghost

Bug

Live agent unresponsive

Bug

Slow response on WhatsApp

Bug

Cannot check purchase status

Bug

Cannot link with offline store system

Bug

Cannot check offline store status

Bug

No purchase history

Bug

Cannot fill address (kecamatan)

Bug

Cannot accommodate receipt requests

Bug

Incorrect lens fitting

Bug

App is slow

Bug

App is not functional

Bug

App crashes during payment

Bug

Delivery issues

Bug

Difficult checkout

Bug

Cannot change personal data (title, DOB, gender)

Bug

App is difficult to use

Bug

Items disappear before checkout

Bug

Inaccurate delivery estimates

Bug

CS unhelpful and deflects responsibility

Bug

App requires constant updates

Bug

App is not useful

Bug

No admin response

Bug

App is slow and unresponsive

Bug

Lenses not as expected

Bug

Expensive frames break easily

Bug

App is unresponsive

Bug

Cannot register (invalid token)

Bug

Difficult to remember prescription

Bug

Cannot view lens prices by minus

Bug

Bugs, cannot use voucher

Bug

Lagging, white screen

Bug

Store staff lack ethics

Bug

No OTP for password reset

Bug

No warranty card in app

Bug

App doesn't function

Bug

Cannot login on iPhone X

Bug

Warranty card missing after update

Bug

Cannot update profile (phone number conflict)

Bug

App crashes on iPhone XR

Bug

Error, slow loading

Bug

Complicated navigation

Bug

Confusing filters

Bug
✨

Requested Features

11 requests

Link with offline store system

Feature

Display purchase history

Feature

Ability to fill address (kecamatan)

Feature

Accommodate receipt requests

Feature

Display lens prices based on minus

Feature

Improve voucher functionality

Feature

Fix OTP for password reset

Feature

Display warranty information

Feature

Improve profile update functionality

Feature

Simplify navigation menu

Feature

Improve filter menu functionality

Feature

FAQ

Does Optik Melawai have ads?

Optik Melawai does not contain advertisements, allowing for an uninterrupted user experience focused on managing your membership and browsing products.

What is the overall user sentiment for Optik Melawai?

The overall user sentiment for Optik Melawai is negative, with common complaints including unresponsive customer service, slow performance, and functional issues like app crashes during payment and delivery problems.

How often is Optik Melawai updated?

The latest version of Optik Melawai is 2.0.54, which was last updated on October 31, 2026. Users have noted that the app requires constant updates, indicating a potentially frequent release cycle.

What devices does Optik Melawai support?

Optik Melawai is available for iPhone and iPod devices. It is rated for ages 4 and up.

Can I check my purchase status with Optik Melawai?

Based on user feedback, it appears that users cannot check their purchase status or offline store status through the app. There are also reports of delivery issues and inaccurate delivery estimates.

What are some common issues users experience with Optik Melawai?

Users frequently report issues such as the app being slow, unresponsive, crashing during payment, and difficulty using features like checking purchase status or filling in address details. Some users also mention problems with lens fitting and frame quality.

Is it easy to manage personal data in Optik Melawai?

Users have reported difficulties in changing personal data, such as phone numbers, and issues with registration, including invalid tokens. There are also mentions of complicated navigation and confusing filters within the app.

What are the benefits of using the Optik Melawai app?

The app serves as a digital membership card, allowing users to collect points for purchases. It also provides information on products, store locations, promotions, and a way to contact customer service, with some users appreciating the virtual try-on feature and modern interface.