One Request
Response from developer
Thank you for letting us know Ohioian. We will let the relevant team know about the need for iPad. Currently the app is intended for iPhone use only thank you for your understanding.
Very raw - needs work
Response from developer
Sorry to hear that b_g_g. Apologies for the inconvenience. We'd like to follow up to resolve these concerns. Could you send us an email at ibdoptions@investors.com so that we can get in touch and fix these issues for you? In the meantime, could you also try to upgrade your iOS version to 16.3.1? We noticed that helped with the missing graphs in some instances. But please reach out so that we could fix these issues for you.
Issues that need fixed asap
First, the app itself has no way to contact IBD for issues/glitches related to the app nor is the link in the App Store a functional link.
Second, the apps “strategies” that are given, are often given at random during the day if not after close of the market; nor a notification given that a new Strega has dropped. For those that want to use the strategy or follow along it can be difficult to get in at the given information.
Thirdly, the app is riddled with mistakes. Constantly on the “learning” section when a “call” is meant a “put” is stated or vice versa. This is also, and more dangerously carried out, in the “strategy” section. If you look at the recent XOM call debit spread strategy you will notice the strategy says to purchase 2 separate calls; this is not a call debit spread. To some this mistake is not so obvious and can lead to a misunderstanding in how certain strategies work or personal losses.
I know IBD strives to provide top quality education and services and I realize these are errors abnormal for the quality of IBDs typical output, and given the young age of the app I am sure will be promptly fixed.
Response from developer
Hi Sailornot, thank you for providing the comments. We have shared with the relevant team and we will make sure those are handled. Apologies for the inconvenience. In the future, you can also contact us in the app via >> Click "Me" >> Click "Help" >> Click "Need more help? Contact us" to report problems to us directly. Again we apologize for the errors and we will make sure those are corrected ASAP. Thank you for your understanding. In regarding your comments on learning, could you reach out to us directly: ibdoptions@investors.com?
