Deceptive
Response from developer
Hi, thank you for your feedback. The free version includes a limit on the number of stops per route. A subscription is required once that limit is exceeded.
Great app for daily routes, but one issue needs attention
However, there is one recurring issue that makes my workflow harder than it should be. My default service time per stop is 25 minutes, but whenever I import routes using a .txt or Excel file, the app resets every stop to 1 minute. This forces me to manually fix each stop one by one, which is extremely time‑consuming.
The only workaround I’ve found is to finish the route, then copy it again from inside the app as a new route so the correct service time is preserved. It works, but it shouldn’t be necessary.
If OptiWay could keep the correct service time when importing routes, it would make the app absolutely perfect for daily professional use. I hope the team can address this soon, because everything else about the app is excellent.
Response from developer
Thank you for the detailed feedback — it is very important to us. You can set your default Time at Stop in the app’s User Settings. Once updated, this value will be automatically applied when optimizing your routes, including routes created from imported files. If you have any questions or need help adjusting the setting, please contact us at support@optiway-app.com — we will be happy to help.
More Right Turns
Response from developer
Thank you for your detailed feedback! We’re glad you find the app useful overall. We’ll review your suggestion about adding more right turns and improving routing in dead-end neighborhoods as we continue to improve Optiway. We appreciate your support!
Game changer
Response from developer
Thank you for sharing your experience! We're glad our app is helping you optimize your visits and saving you time. Your work is incredibly important, and we're happy to support you in any way we can. Thanks for choosing our app!
