Optiway Multi Stop Planner User Reviews

Customer Experience

Positive experience56.6% of reviews
Neutral11.3% of reviews
Negative experience32.1% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Is Optiway Multi Stop Planner Safe?

Optiway Multi Stop Planner appears safe based on user ratings. AppsHunter Safety Score for Optiway Multi Stop Planner is 94/100.

This assessment is based on 1,031 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 1,031 App Store ratings for Optiway Multi Stop Planner.

Is Optiway Multi Stop Planner Legit?

Optiway Multi Stop Planner appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Optiway Multi Stop Planner is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Deceptive

Once you follow fill out your route and stops, They want you to pay a subscription to optimize or you can skip the optimization … but when ever you click skip it takes you to the subscription screen so you can’t actually skip it so it’s paywalled very deceptive and a waste of my time

Response from developer

Hi, thank you for your feedback. The free version includes a limit on the number of stops per route. A subscription is required once that limit is exceeded.

Great app for daily routes, but one issue needs attention

I use OptiWay every single day for my delivery routes, and overall it’s a great tool. It’s fast, reliable, and the optimization itself is solid. I really appreciate how much time it saves me on the road and how easy it is to load my stops and get moving.

However, there is one recurring issue that makes my workflow harder than it should be. My default service time per stop is 25 minutes, but whenever I import routes using a .txt or Excel file, the app resets every stop to 1 minute. This forces me to manually fix each stop one by one, which is extremely time‑consuming.

The only workaround I’ve found is to finish the route, then copy it again from inside the app as a new route so the correct service time is preserved. It works, but it shouldn’t be necessary.

If OptiWay could keep the correct service time when importing routes, it would make the app absolutely perfect for daily professional use. I hope the team can address this soon, because everything else about the app is excellent.
Show more

Response from developer

Thank you for the detailed feedback — it is very important to us. You can set your default Time at Stop in the app’s User Settings. Once updated, this value will be automatically applied when optimizing your routes, including routes created from imported files. If you have any questions or need help adjusting the setting, please contact us at support@optiway-app.com — we will be happy to help.

More Right Turns

Good app overall, but I think routes should include more right turns and keep drivers on the right side in dead-end neighborhoods. It would make deliveries smoother and more efficient.

Response from developer

Thank you for your detailed feedback! We’re glad you find the app useful overall. We’ll review your suggestion about adding more right turns and improving routing in dead-end neighborhoods as we continue to improve Optiway. We appreciate your support!

Game changer

I am a RN Case Manager for hospice and this has helped me optimize my visits and drive time I spend each day. Neat little app.

Response from developer

Thank you for sharing your experience! We're glad our app is helping you optimize your visits and saving you time. Your work is incredibly important, and we're happy to support you in any way we can. Thanks for choosing our app!

Money grab

I found this while looking for a free app to plan routes, it will allow you to input your entire route before asking for $20 a month for an app that can be replaced with a free option. Save the $20

Do not download

Not as advertised

Downloaded to Optimize more than 10 stops

U have to pay to do anything past 5 so might as well stick with google

Its okay, could be better

The UI is tedious while driving and the import route feature is fickle and doesnt always work. Often times, despite having routes well under 100 addresses, i would get their only error message implies that you have 200 addresses and thus cannot upload the file. Its frustrating on a time crunch and forces you to find other options in a pinch.
Show more

Response from developer

Hi KvngBre, thanks for the feedback and sorry for the frustration. The import error you’re seeing isn’t expected and we’ll be reviewing it to improve future updates. If you can, please email a short description of the issue (steps, file type, screenshots if possible) to support@optiway-app.com so we can look into it in more detail.

Paid

Paid

Waste of money

This doesn’t optimise it randomly puts the route in order

Track

They ask for money after you enter all the addresses. They should’ve asked for payment in the beginning

Can’t use without subscription

I would love to try this app out, but I am not going to pay for a subscription or a free trial just to use this app.

Carpool Life Saver!

As someone with zero sense of direction this app is life saving when it comes to driving carpool!

Response from developer

Thank you so much for your great review! Your feedback gives us even more motivation to keep improving the app. We really appreciate your support!

Helpful app

Great app. Very helpful. Came to Nashville to thrift store shop. Plugged in ten stores and the app created a route for us. So glad we found it!!

Response from developer

Thank you for the kind words! We’re glad Optiway helped you plan your thrift store route in Nashville. If you have any suggestions or feedback, feel free to reach out — we’d love to hear from you.

Multiple stops

I found this app not so easy at first to organize my routes. It took a bit longer to learn than other apps

Response from developer

Thanks for your feedback! We’re working to make the app easier to use. Let us know if you have suggestions — we’re here to help!

Who is walking ?

It worked great for the first two stops then all of a sudden , it got stuck on stop 2 and then decided I hadn’t been there yet , and kept rerouting me back to it . Then had me walking . Taking paths instead of roads

Response from developer

To avoid being routed back, make sure to mark each stop as “Success” or “Failed” — this tells the app to move on. If you have any questions, feel free to email us with more details at support@optiway-app.com. Thanks for your review!

Me gusta mucho esta app

Really helpful app

Paywall

They let you add all your stops but then you can’t do anything unless you pay $20 or try a “free” 7 day trial. It used to be free. Waste of time. Uninstalled

They make you pay

I had the free version which is up to four routes per plan and they are now making me pay for a premium service which I decline to do.

Saves Time & Money

My job is traveling and although there is supposed to be an on-line map, it's often not easy to navigate. I love Optiway!

Response from developer

Thanks for your review! 🚀 We’re glad Optiway helps you save time and money. We’re continuously improving navigation, and your feedback is much appreciated. Happy routing! 🚗