Love this app
Response from developer
Thank you so much! Hearing that Optiway makes your multi-route days less stressful is exactly why we built it. If there's anything that would make it even better for merchandising work, let us know anytime — we read every suggestion. Thanks for being with us!
Too pricey
Buena
Great app for daily routes, but one issue needs attention
However, there is one recurring issue that makes my workflow harder than it should be. My default service time per stop is 25 minutes, but whenever I import routes using a .txt or Excel file, the app resets every stop to 1 minute. This forces me to manually fix each stop one by one, which is extremely time‑consuming.
The only workaround I’ve found is to finish the route, then copy it again from inside the app as a new route so the correct service time is preserved. It works, but it shouldn’t be necessary.
If OptiWay could keep the correct service time when importing routes, it would make the app absolutely perfect for daily professional use. I hope the team can address this soon, because everything else about the app is excellent.
Update
I’m being told to do what you telling me , but I already emphasize that . So still don’t work the way you want me to do .
May be a glitch or something
And also before writing my review I contacted you by email , but not response.
Response from developer
Thank you for the detailed feedback — it is very important to us. You can set your default Time at Stop in the app’s User Settings. Once updated, this value will be automatically applied when optimizing your routes, including routes created from imported files. If you have any questions or need help adjusting the setting, please contact us at support@optiway-app.com — we will be happy to help.
Love
Deceptive
Response from developer
Hi, thank you for your feedback. The free version includes a limit on the number of stops per route. A subscription is required once that limit is exceeded.
Es buena
Great app for daily routes, but one issue needs attention
However, there is one recurring issue that makes my workflow harder than it should be. My default service time per stop is 25 minutes, but whenever I import routes using a .txt or Excel file, the app resets every stop to 1 minute. This forces me to manually fix each stop one by one, which is extremely time‑consuming.
The only workaround I’ve found is to finish the route, then copy it again from inside the app as a new route so the correct service time is preserved. It works, but it shouldn’t be necessary.
If OptiWay could keep the correct service time when importing routes, it would make the app absolutely perfect for daily professional use. I hope the team can address this soon, because everything else about the app is excellent.
Response from developer
Thank you for the detailed feedback — it is very important to us. You can set your default Time at Stop in the app’s User Settings. Once updated, this value will be automatically applied when optimizing your routes, including routes created from imported files. If you have any questions or need help adjusting the setting, please contact us at support@optiway-app.com — we will be happy to help.
Great app
Omar L McCrorey for the South Carolina House of Representatives for District 46
More Right Turns
Response from developer
Thank you for your detailed feedback! We’re glad you find the app useful overall. We’ll review your suggestion about adding more right turns and improving routing in dead-end neighborhoods as we continue to improve Optiway. We appreciate your support!
Great app
Game changer
Awesome
Money grab
Do not download
Downloaded to Optimize more than 10 stops
Its okay, could be better
Response from developer
Hi KvngBre, thanks for the feedback and sorry for the frustration. The import error you’re seeing isn’t expected and we’ll be reviewing it to improve future updates. If you can, please email a short description of the issue (steps, file type, screenshots if possible) to support@optiway-app.com so we can look into it in more detail.
