Oracle Mobile Field Service User Reviews

Top reviews

Trash

This app is absolute trash. I can't believe the company actually pays money for this.

Trash

This app is absolute trash. I can't believe the company actually pays money for this.

Garbage

Garbage app

Garbage

I would give it a zero if I had the option to do so.

If your company uses this software run

Using this software is liking teaching dinosaurs how to use cryptocurrency. In the words of the late great Artie S, NOTHING WORKS

As bad as everyone says.

Buggy, glitchy, requires frequent removal, reinstallation, and resyncing. Paper reports might be an improvement. Or stone tablets.

Piece of junk!!!

Oracle should be ashamed to have such a unstable horrible product.

Junk

Constantly crashing garbage

Get Face ID

For the love of god please add sign in with Face ID Not having this is inexcusable. Especially when you need to log in 10 times a day

Horrible app for work

App is full of bugs, slow workarounds by lazy developers, and a poor UI that has you running in circles through their many menus. Pray your place of employment doesn’t use this company/app.

Bad

Yes, it’s just as bad if not worse than the reviews and low stars indicate. Just crap in a handbag. 0 stars if I could.

Crashes constantly. Requires a very strong cell signal to synch or accept tasks. Difficult to navigate. If you can think of a bad scenario don’t worry it does them all.

Latest update

The slider feature on the travel and labor time fields is far from user friendly. More of my calls have time issues then any time before.

Worst app in the Land!!!

Very slow to sync. Keeps doing this wheel thing for 30mins and still doesn’t do what I need for it to do.
It keeps kicking me out the program and I can’t complete my calls because this app keeps malfunctioning.

Techster

Blocks you from reviewing it.

iOS 14 broke the app

iPhone 6s. App no longer works after upgrade to ios14. I have to use this app for work and had to move it to my personal Android phone to get it to work for now. Works on Android 10 but not ios14...

Makes me want to quit my job

I hate this app. As a long time tech I have used many horrible apps for my job. This one is easily the worst. In 2020 this runs like crap on very modern hardware iOS and Android using iPhone 11 and a note10. The best thing about this app is every week it seems to introduce crippling new bugs and you get to figure out which calls it lost which ones it never really closed and then the fun fun random call from a year ago just repopulates. Sometimes the app gives me nonproductive unscheduled work days where I cannot do my job because the app is down typically a server side problem. If you are a service company looking to switch just look at any of the reviews here or on the Google play store.
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Terrible

Constantly syncing. All the time. It will literally sync for 5 mins, work for 30 seconds and start syncing again. And the main point of the app is to close out calls. You can’t close them out while its syncing. It’s always syncing.

Worst app ever

Literally worst app ever.
After over 20 weeks of tweaking the program, it is still the bane of my working day.
Constantly trying to sync and getting the little wait circles. Program unusable while in the wait circles.
This means you have to wait for it to finally sync or stop the program and start over.

Then if your lucky it will actually finish sync on restart. Then you may even have to restart the program in the middle of clearing your call. Sometimes even 2 or 3 times to complete filling out you call information.

It’s SUPPOSE to work with no cell signal. Good luck.
Any cell signal less than 3 bars means you have lots of waiting not knowing if the last inputs you made actually “took”.

Then there is the instances where it seemed to work but a day or two later you finished tasks will show back up as accepted or working with all the info you had put in all missing.

I recommend if you see this program in your future ........RUN!!!!!!!
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Horrible APP

Wow.... This APP is horrendous... it is SLOW, causes errors when you try to SYNC, info provided is limited and is definitely not user friendly. I do not understand how this company is still in business. I know of several industries that use ORACLE and I have yet to hear anything positive from any of them. If you can, AVOID this APP, do so at all cost.
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WORST SYSTEM EVER!!

I work for a major tech company, and we “upgraded” from a system that worked 99% of the time(and gave us the info we needed) to a system that hasn’t worked right yet, and doesn’t give us much info. And is MUCH more difficult to navigate through. This is like going WAY back in time