Great cabs great app
Easy to book a cab and I really like the ability to see the Cab’s location on its way to me.
Useless
Tried to enter a pick-up address, got an error message. No matter how I formatted the address, same error: “Too many queries have been made for this API key.” Which is a fantastic customer-facing error message. You guys need to fix your app—if taxi companies want insight into why Uber is eating their lunch, this is exhibit A.
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Doesn't Work - Do Not Use this App
I tried to reserve a morning pick up with this app. The night before it appeared to successfully take my reservation for a 6 am pick up. The next morning I'm waiting for my taxi and nothing. The app would tell me that I had a reservation but would provide no details on when I would get picked up. When 6 am, the time for my pick up, came around, the app still showed that I had a reservation pending but no status. I attempted to call Orange Cab but after OVER 10 MINUTES of being on hold and no one ever picking up I hung up. I ended up cancelling my "reservation" and drove to the airport. I will not be using this app or Orange cab again. On a related note the app is sophomorish at best. It looks like a couple of college interns put it together. The design is very poor and usability is marginal at best.
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Can't log in to app?
This app used to be great but lately it's totally unusable because every time I try to use it it says it failed to log in. Please fix this!! This app is the main reason I use orange cab because I can track where my cab is but if I can't use this app I'm a lot more likely to switch to a different company.
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Usually doesn't work? Should be 0 stars...FIX PLEASE
This is usually useless. I would like to use it but it has too many flaws. I don't know why someone made this app if it doesn't work 100% or at least fix issues as they arise and improve this app so it useful..
• Canceling
• Drivers accepting and then it says completed when they never pick you up
• And other issues (tracking...)
• Canceling
• Drivers accepting and then it says completed when they never pick you up
• And other issues (tracking...)
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Decent
Ok this isn't Lyft or Uber, but this is way more efficient than calling a dispatcher. You also don't have to enter a card number up front. You say where you are and where you are going, and the app notifies you when a driver accepts your trip. Then you can see exactly where the driver is on the map. You still have to deal with cabbies who are often rude and lack niceties, but you have nothing to loose. Give it a try. I don't know how well it works during a time when there is a lot more demand. I used it in the middle of the day.
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Half-baked and basically lame
While you can book a cab with this app, the implementation is only partly done. It claims to be able to show you where your cab is on a map - but in reality it can only confirm that you've booked a cab - but can't show you where it is or tell you when it will arrive.
The app is buggy - obviously rushed to market in a half-assed attempt to compete with Uber and Lyft.
Since the app can't do it, I had to call the dispatcher to find out when my cab would come - oh, yes I did get a notification - but it disappeared in seconds before I could read it - and since it didn't use iPhone notifications or SMS, it was gone for good.
Clearly this app isn't ready for prime time.
BTW, the this is the same app in a different skin as the Yellow Cab Seattle app - and changing the graphics doesn’t improve anything.
The app is buggy - obviously rushed to market in a half-assed attempt to compete with Uber and Lyft.
Since the app can't do it, I had to call the dispatcher to find out when my cab would come - oh, yes I did get a notification - but it disappeared in seconds before I could read it - and since it didn't use iPhone notifications or SMS, it was gone for good.
Clearly this app isn't ready for prime time.
BTW, the this is the same app in a different skin as the Yellow Cab Seattle app - and changing the graphics doesn’t improve anything.
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Worked the first time
This worked the first time I used it, but complained that I already had a booking when I tried to use it again a few weeks later. I had to uninstall and reinstall to get it going. Overall, the UI is fairly terrible and the app doesn't give you much confidence that it will actually work. But it did, so points for that. That's a fairly low bar, though
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