Thankful
Dependable and reliable and trustworthy. Thank you OCCU .
My bank of choice
After experiencing Orange County’s Credit Union firsthand, I can confidently say I don’t see myself ever needing another financial institution. From the moment you walk in, you’re treated like a valued member—not just another account number.
The level of service is exceptional. The team is knowledgeable, responsive, and genuinely focused on helping members achieve their financial goals. Whether it’s everyday banking, auto loans, mortgages, or business banking, every interaction has been professional, efficient, and personalized.
Their rates are consistently competitive, the lending process is straightforward, and the technology makes managing my finances simple and convenient. It’s refreshing to work with an organization that puts members first rather than shareholders.
What stands out most is the culture. You can tell the employees truly care about delivering an outstanding experience, and that commitment is reflected in every interaction. It’s rare to find a financial institution that combines outstanding service, great products, competitive rates, and a genuine commitment to the community.
If you’re looking for a trusted financial partner, I highly recommend Orange County’s Credit Union. They’ve earned my confidence, and I genuinely feel like I have everything I need in one place. I honestly can’t imagine banking anywhere else.
The level of service is exceptional. The team is knowledgeable, responsive, and genuinely focused on helping members achieve their financial goals. Whether it’s everyday banking, auto loans, mortgages, or business banking, every interaction has been professional, efficient, and personalized.
Their rates are consistently competitive, the lending process is straightforward, and the technology makes managing my finances simple and convenient. It’s refreshing to work with an organization that puts members first rather than shareholders.
What stands out most is the culture. You can tell the employees truly care about delivering an outstanding experience, and that commitment is reflected in every interaction. It’s rare to find a financial institution that combines outstanding service, great products, competitive rates, and a genuine commitment to the community.
If you’re looking for a trusted financial partner, I highly recommend Orange County’s Credit Union. They’ve earned my confidence, and I genuinely feel like I have everything I need in one place. I honestly can’t imagine banking anywhere else.
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Michael McPhee
The app is easy to use,simple to navigate and provides all tools one needs to manage your account activity
Amabilidad y paciencia
Son tranquilos y tratan de resolver cualquier problema con la. Cuenta
Reset password issue
Here’s a clearer and more effective version for an app store review:
The app keeps asking me to use my old phone to reset my password. The problem is my old phone was completely destroyed, which is why I had to get a replacement in the first place. Now I’m trying to restore my apps, but I can’t even reset my password because it requires access to the old device. This recovery process is frustrating and completely useless for anyone whose phone is lost, stolen, or broken.
The app keeps asking me to use my old phone to reset my password. The problem is my old phone was completely destroyed, which is why I had to get a replacement in the first place. Now I’m trying to restore my apps, but I can’t even reset my password because it requires access to the old device. This recovery process is frustrating and completely useless for anyone whose phone is lost, stolen, or broken.
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Muy feliz con su servicio
Muchísimos años más con ustedes, yo vivo en otro condado pero la verdad no cambio mi banco por nada 😉
New app
I don’t like the new app format because it is difficult to find things that were easy before
New app sucks!!!!
The new app doesn’t show available balance when there are pending transactions. it also always asks for a text verification when logging in. The transactions are all cramped up unlike the older version was very easy, and self explanatory.
Impressive
Thank you for making this app so much better . Zelle actually works it also gives me a summary pie of where my money goes every month . Love it !
Doesn’t match online instructions
The app is terrible. The online site says I can use the app to activate a new card and to sign up for Zelle. Neither option is available on my iPad. Also, the new app makes it more difficult to track and search for older transactions. I’ve consider switching to a different bank but I’ve been with the credit union since 1991. This app is definitely a downgrade from previous apps.
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Application
I liked the old one better, thus i have to scroll more to get to what I’m looking for and hard to see what new charges are on the MC.
Natasha
I miss NatSha Mohamed….if you had more prople like her you would be on every corner💲
very good
the bank very safe and protect for customer ,i am very happy for the all the service
New App makes this more easier to use!
Even an older customer like me makes the use of our banking so much more enjoyable.
Keep using the app and it’s gets more enjoyable to use!
Keep using the app and it’s gets more enjoyable to use!
Mortgage link through the website doesn’t work
Crashes out. Doesn’t load mortgage info
OCCU trust me and gives me credit
OCCU I owed you a lot of money and I am paying you back little by little thanks for your huge credit given to me
App Update Limits Connectivity
The updated app limits account connectivity to Plaid which every other bank, credit union, financial institution use to connect accounts through the Plaid portal. First it took years for OCCU to join the 21st century and offer Zelle, now connectivity to Plaid is not supported. Great place to bank if you’re looking for a pre internet era type of bank. If you’re looking for a competitive product that offers connectivity available in 2026, look elsewhere. Other credit unions and even the big banks offer a better banking experience than OCCU.
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Join Now
What can I say? They are very supportive very friendly. Very customer oriented, respectful kind, loving, welcoming. Care about the customer support us in whatever we need. Do their best to accommodate us. Easy access easy to navigate. Information majority of time accurate.
Web portal
Too confusing loved the old version
Excellence
Thank you for simplifying the banking process.
