New app
I don’t like the new app format because it is difficult to find things that were easy before
New app sucks!!!!
The new app doesn’t show available balance when there are pending transactions. it also always asks for a text verification when logging in. The transactions are all cramped up unlike the older version was very easy, and self explanatory.
Impressive
Thank you for making this app so much better . Zelle actually works it also gives me a summary pie of where my money goes every month . Love it !
Doesn’t match online instructions
The app is terrible. The online site says I can use the app to activate a new card and to sign up for Zelle. Neither option is available on my iPad. Also, the new app makes it more difficult to track and search for older transactions. I’ve consider switching to a different bank but I’ve been with the credit union since 1991. This app is definitely a downgrade from previous apps.
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Application
I liked the old one better, thus i have to scroll more to get to what I’m looking for and hard to see what new charges are on the MC.
Natasha
I miss NatSha Mohamed….if you had more prople like her you would be on every corner💲
very good
the bank very safe and protect for customer ,i am very happy for the all the service
New App makes this more easier to use!
Even an older customer like me makes the use of our banking so much more enjoyable.
Keep using the app and it’s gets more enjoyable to use!
Keep using the app and it’s gets more enjoyable to use!
Mortgage link through the website doesn’t work
Crashes out. Doesn’t load mortgage info
OCCU trust me and gives me credit
OCCU I owed you a lot of money and I am paying you back little by little thanks for your huge credit given to me
App Update Limits Connectivity
The updated app limits account connectivity to Plaid which every other bank, credit union, financial institution use to connect accounts through the Plaid portal. First it took years for OCCU to join the 21st century and offer Zelle, now connectivity to Plaid is not supported. Great place to bank if you’re looking for a pre internet era type of bank. If you’re looking for a competitive product that offers connectivity available in 2026, look elsewhere. Other credit unions and even the big banks offer a better banking experience than OCCU.
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Join Now
What can I say? They are very supportive very friendly. Very customer oriented, respectful kind, loving, welcoming. Care about the customer support us in whatever we need. Do their best to accommodate us. Easy access easy to navigate. Information majority of time accurate.
Web portal
Too confusing loved the old version
Excellence
Thank you for simplifying the banking process.
OCCU
I have been a member at this credit union for over 20 years and have always been so happy and satisfied with their services and would highly recommend them to anyone that’s looking for great service and a pleasant banking experiences.
Practical and effective
The app is easy to use and reliable
Review of new app
There was truly nothing wrong with the other app. My personal opinion
All update
Since they updated the app it has been a much better experience then the old app
Great Credit Union
I love the new app ♥️
Catching charges
Great job credit union
