O
This app is useless
Worst
Very disappointing experience with OrbitRemit. They accept payments instantly through PayID, Apple Pay, and cards, but the actual transfer can take days with little to no updates or notifications.
Do not rely on this service for urgent transactions. Customer support was unhelpful, and the overall experience was frustrating. Even with a slightly better exchange rate, I would recommend using another provider that is more reliable and transparent.
Do not rely on this service for urgent transactions. Customer support was unhelpful, and the overall experience was frustrating. Even with a slightly better exchange rate, I would recommend using another provider that is more reliable and transparent.
Show more
Response from developer
Hi Sha, thank you for bringing this to our attention. We have attempted to locate your account using the information available; however, we have been unable to identify your account in our system. To enable us to investigate your concerns and assist you further, could you please provide your customer number or contact us directly at support@orbitremit.com. We would welcome the opportunity to discuss the matter with you and work towards resolving any issues you may have experienced. Kind regards, OrbitRemit
Rate low
Even after using promo code, exchange rate are very low compared to other platforms
Robber
Thugs, never use this app never ever
Disappointing
It’s ok (WHEN IT WORKS) but it still stalls for me. Sometimes I get into it just fine, others it won’t load and I have to use it on browser so I’ve just deleted it.
Ranil
Fast transaction
Speed or the way money transferred into beneficiary’s account
The telephone staff are attentive and very helpful at Orbit
Title: Paid for "Extra Fast" Visa transfer, arrived late, AI support is useless.
I have been a loyal, long-term customer with OrbitRemit, but their service has severely dropped in quality. Recently, I paid an extra premium fee for the "Extra Fast" Visa transfer option to send money to my family. Instead of arriving fast, it was delayed until the next day. To make matters worse, you get stuck in an endless, time wasting loop with their pathetic AI customer service bot instead of getting actual help. It’s completely unacceptable to leave clients stranded in the middle of a financial transfer.
Show more
Buggy
I have sent countless of times but today when trying to complete the transfer a get a vague “client error” message. So I tried a few times and kept on getting the same error. However I saw that the transfer request was actually logged. I wont make a transfer with all these multiple requests. I could not get hold of a real person to have them cancelled. Luckily I found Remitly that has a higher rate and lower fee. The first money transfer took a few hours because of the usual checks but the second one was received within a couple of minutes. Goodbye Orbit Remit!
Show more
Buggy
I have sent countless of times but today when trying to complete the transfer a get a vague “client error” message. So I tried a few times and kept on getting the same error. However I saw that the transfer request was actually logged. I wont make a transfer with all these multiple requests. I could not get hold of a real person to have them cancelled. Luckily I found a new provider that has a higher rate and lower fee. Goodbye!
Show more
Scammer
They are scammer.
They literally took my money off my account and did not transfer. Their customer service is worst
They literally took my money off my account and did not transfer. Their customer service is worst
Fast and convenient
I am so happy using orbit for making my transfer fast and convenient.
Good service
Good service and quick response. Very satisfied and helpful.
Very bad service
slowest app i have ever seen after this transfer im deleting this app . transferwise is best within seconds money go and they dont even have fix time frame to sort problem sometime they say 24 hours sometime say 7 days to refund the money worst experience ever had
Ali
The worst service that I have used I have tried many remittance services but this is the worst remittance service trust me. They held my transfer for 3 days. Their pathetic review team held the money for 3 days without contacting me via email or phone. And after the refund request they are asking for 7 working days to deposit back the amount worst and the most pathetic service i have ever used.
Show more
Not impressed at all
I am writing to express my concern regarding the discrepancy between your Facebook advertisements and the service provided. Your social media posts promote specific transfer rates and fee-free transfers that were not honored when I attempted to use your service.
Please ensure your advertised rates and terms are reflected in your actual offerings.
Please ensure your advertised rates and terms are reflected in your actual offerings.
Show more
Very poor customer support
Dont download it
Pathetic
I use 5 money transfer apps, this is worst one ever.
Very bad service 0.2*/5*
Takes 4 days to complete transaction after several following up!! Amd cannot make live chat or contact to agents thru text , only AI !!! I dont like the system .
Transfer money
Take too long for money transfer, 2 days for money paid out, compare to other app, just under 5 minutes,
