Horrible!!!!
I’ve had this set for 6 years. With every update it gets worse. Now I have to reset my lights every single day, they turn on how they are suppose to then within hours they just do what they want- very maddening! Overpriced for all the problems! Can’t wait for them to just break and get a new product!!!
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Should allow customization
You should either give more options or should give customization through app or a pc/Mac application. Get boring with just 6 sets of songs.
No issues this year
Update 12/29/25 so I did not have any issues this year at all. For the people who did here are some suggestions first the WiFi box needs to be as close to the outside as possible (if you need to put it outside then get a Tupperware container drill a hole for the cord and seal that hole with silicone not caulk) second every year I reset the WiFi box and have it sync back up. You never know what has changed. Third and final do not put everything on at once the first time. Do 5-10 first then add a couple each time. If you are having issues with it syncing this is how you will figure it out.
As a reminder for everyone reading this, I have had this system since it came out in 2018, every problem you have I have already solved. Is this system perfect not at all be Gemmy has read our complaints and fixed a lot. At one point they were going to get rid of this system because of the complaints. They didn’t and I am thankful.
Original 11/1/25 What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right.
As a reminder for everyone reading this, I have had this system since it came out in 2018, every problem you have I have already solved. Is this system perfect not at all be Gemmy has read our complaints and fixed a lot. At one point they were going to get rid of this system because of the complaints. They didn’t and I am thankful.
Original 11/1/25 What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right.
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Your hubs are horrible
Your first hub was horrible so I upgraded to the new hub and nothing has changed. I have fantastic Wi-Fi coverage in my front yard. Your hub refuses to see any of The candy, cane pathway lights or the lightbulbs. I have uninstalled and reinstalled this multiple times. This will be the last year I use any products from the orchestra of lights. Extremely not recommended for anyone. if I could give this zero stars I would but you will only be getting one star from me. I have tried for three years to get this to work and there is zero support from the factory and anytime you reset the hub nothing changes.
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Great Idea, Broken Timer
The concept is excellent. Multiple light strings run through a hub, and manual control of lights and music works perfectly. The problem is the timer. It’s critical for automation, and it simply doesn’t work. Lights turn on at random times, ignore the schedule, or don’t turn on or off at all. I end up doing everything manually. This would be a great multi-product system if the timer worked, but that issue is a dealbreaker.
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