Horrible!!!!
I’ve had this set for 6 years. With every update it gets worse. Now I have to reset my lights every single day, they turn on how they are suppose to then within hours they just do what they want- very maddening! Overpriced for all the problems! Can’t wait for them to just break and get a new product!!!
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Should allow customization
You should either give more options or should give customization through app or a pc/Mac application. Get boring with just 6 sets of songs.
No issues this year
Update 12/29/25 so I did not have any issues this year at all. For the people who did here are some suggestions first the WiFi box needs to be as close to the outside as possible (if you need to put it outside then get a Tupperware container drill a hole for the cord and seal that hole with silicone not caulk) second every year I reset the WiFi box and have it sync back up. You never know what has changed. Third and final do not put everything on at once the first time. Do 5-10 first then add a couple each time. If you are having issues with it syncing this is how you will figure it out.
As a reminder for everyone reading this, I have had this system since it came out in 2018, every problem you have I have already solved. Is this system perfect not at all be Gemmy has read our complaints and fixed a lot. At one point they were going to get rid of this system because of the complaints. They didn’t and I am thankful.
Original 11/1/25 What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right.
As a reminder for everyone reading this, I have had this system since it came out in 2018, every problem you have I have already solved. Is this system perfect not at all be Gemmy has read our complaints and fixed a lot. At one point they were going to get rid of this system because of the complaints. They didn’t and I am thankful.
Original 11/1/25 What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right.
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Your hubs are horrible
Your first hub was horrible so I upgraded to the new hub and nothing has changed. I have fantastic Wi-Fi coverage in my front yard. Your hub refuses to see any of The candy, cane pathway lights or the lightbulbs. I have uninstalled and reinstalled this multiple times. This will be the last year I use any products from the orchestra of lights. Extremely not recommended for anyone. if I could give this zero stars I would but you will only be getting one star from me. I have tried for three years to get this to work and there is zero support from the factory and anytime you reset the hub nothing changes.
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Great Idea, Broken Timer
The concept is excellent. Multiple light strings run through a hub, and manual control of lights and music works perfectly. The problem is the timer. It’s critical for automation, and it simply doesn’t work. Lights turn on at random times, ignore the schedule, or don’t turn on or off at all. I end up doing everything manually. This would be a great multi-product system if the timer worked, but that issue is a dealbreaker.
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It’s trash in a pretty package
This app is super limited for what you expect. It’s great all your lights are linked but it offers no ability to control individual sections like net lights and the tree or standing lights they all have to be controlled at the exact same time. With pre programmed light shows it’s limited. The ability to select a custom color is nice and the preselected light combinations are more than I expected. But the fact the product is overall garbage can’t save the app. If you bought it. Take it all back before it’s too late like me.
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great christmas lights control app
awesome program & lights- love the custom programs and abilities. only issue is that the OOL virtuoso speaker cannot be started again from the app timer if the power is shut off to it. i have to walk out in the yard and start it manually every night as keeping it continuously powered and using the OOL app timer was flaky (probably due to iOS) and sometimes needed to be reset. Otherwise this app & lights are awesome!
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Working Great
Working great so far. Bought everything new this year with the hub. It all hooked up and worked without issue. The app leaves a bit to be desired. A few more native songs would be nice. It desperately needs the ability to schedule lights separate from the music. I’d like my lights to stay on for a while after I shut off the music for my neighbors’ sanity. It also needs the ability to play songs with a delay between songs.
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Light Themes
What kind of Programmed Lights app developer thinks they don’t need a Christmas Holiday theme in the US. Really? Mardi Gras but no Christmas? Pretty sad.
Limited options
I wouldn’t purchase again. The six songs it comes with are fine but I consistently have to troubleshoot when I try to play my own music. This season is barely works with the programmed songs. Also it isn’t the traditional idea of “dancing” lights. Basically it pushes power on and off to different outlets.
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Does not connect
All of the lights will not connect to hub or my phone. This is the last year these lights will go out. I am going to cut my loses and purchase something different next year!
All kinds of issues
Having all kinds of issues this year. They need to fix all of the connection issues. They’re having with the app this year.
No issues this year
What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right.
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Garbage
DO NOT BUY THESE LIGHTS. I have been using these lights for 5 years. I want them to work as good as they are supposed to but they don’t. Every year, 1 of my $50 strands of lights will break and I’ll have to replace them. The app has 1 Halloween pattern and hasn’t bothered updating AT ALL. The colors screw up constantly and the lights will randomly pick their own color or style every few times they turn on.
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Hub can be glitchy and have to redo timer settings every now and then
As other have mentioned the hub can be glitchy and have to go in and redo the timer settings every now and then. What would be nice if they added in more holiday light themes in the app for other holidays of the year like Halloween, 4th of July etc etc. other than that I like the lights and whole setup
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Good Lights Garbage Hub
The light products themselves are very good quality. Have had them for years. But they all run off the app and hub. So it pretty makes the lights useless. I had the original hub and garbage. Always issues. I’m pretty tech savvy so I can’t blame me and I would, if it was me. Got excited for the new hub with a better antenna and range. Nope. Garbage. Don’t waste your time and just get a quality product like Govee. I switched to them. Zero issues. Love it. Learning their app takes a bit but once you practice is awesome. All Gemmy (orchestra company) had to do was just make a good quality hub. If it was good quality and worked, I’d pay $100 no problem. But they cheap out on the brains of the system and that’s why they have a 1.7 star. Seems like they don’t care.
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Waste of time and money
The app is junk which makes the lights worthless.
Bad
Never would hook up to my WiFi.
Doesn’t save color selections.
I purchased these lights from Lowe’s. When you select a lighting color such as “Antique white,” it will stay for approximately 3 minutes and then randomly change to whatever it wants. The app doesn’t have a SAVE icon!!! The directions are not thorough! I will not be recommending this app and its products.
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DO NOT BUY
This app is hard to navigate through and doesn’t work 90% of the time!
