No idea how to use it.
Response from developer
For anyone having this same experience, please contact us at support@customerconnect.biz. When there are no points being earned, it's possible the merchant has a loyalty program that does not use points but rather uses other incentives such as coupons or promotions. When the merchant uses a program with points, they may have forgotten to associate you to the transaction and so you won't have points. The QR code can be setup for the merchant account to 1) claim points, 2) allow for customer to make payment on the current transaction before it is finalized, or 3) neither of these. When getting the transaction finalized message, this means the merchant is setup for 2) above, and the transaction has already been paid and closed on the merchant's PoS. To AppReviewPhD, sorry for not responding earlier. We searched for any email messages from the time of your review but it doesn't appear that you reached out to us that way. In Jan 2022 there was a new backend portal deployed so there may have been some issues with that at that time. We've had many new releases (both mobile and backend) since then that may have solved your issues. In any case, if you are still needing assistance, please reach out to us at support@customerconnect.biz.
