O’Reilly First Call VIN Scan User Reviews

Top reviews

Garbage

App is complete garbage every time I scan a car it says vehicle not found and when it scans most of time time it gets the vin messed up and it’s not even right just trash and a waste of time

Great app, works exactly the way it’s supposed to

Been seeing a lot of reviews complaining that you need a log in to use the app. This app is for professional installers only, used to input vehicle information and send it to a website, where parts can be ordered from a computer. Use this every day and it works perfectly.

Bad app design!

I just downloaded this app and it’s asking for me to log in. I havnt created an acct yet how could I log in? Then I pressed the help button and they are asking for my customer acct number??? What??? I just wanted to shop for parts for my car!!! Very bad app don’t waste ur time

A disappointment.

All I need is an App to search for parts for various cars. Very disappointing to have to jump through hoops just to find a store in your neighborhood to get what you need. Having to go to other parts store App to find what you need or just to browse.

App

You don’t want us to look up or parts then that’s fine Auto Zone will Napa will Advanced auto will so there are plenty of other auto parts places to buy auto parts at!!!!!

Device usage

Only allows me to use from desktop or laptop. Will not go past vehicle information. Will not allow me to look up parts on phone or iPad.

SUCKY APP

I like Oreilly’s Auto Parts but the App doesn’t allow me to look up parts, AutoZone app does & very user friendly

Whats the Purpose of these App?

I have a commercial account , and you can’t even order parts through this app. Please fix and make a useful.

Bob

What a crap App

Confused

I have an business account and everything yet all I can do is scan a vehicle 🧐 please update and fix you app to best suit our needs thanx.

Why bother?

Why have a app that does nothing? Most do not need info on cars, they need parts for the cars that info is supplied.

For pro customers only

App is for professional customers who have a shop account not for regular customers if you need something just stop by or call your local store will be more than happy to assist you with your automotive needs

Need to be rethink

What is the point in the app if you can’t use the app it just waste of time you need to make one more consumer friendly that we can link our in store account to our mobile account so we can see what part/part number we need / already purchase with your company.

Just food for thought!!!!

Come on now

This app stinks. Not for non-professional mechanics. Come on now, even auto zone has a better app for your shade tree mechanic to use and shop.

Camera doesn’t work

Before the update, the vin scan on this app was better than Napa and advance/Carquest. Now it’s almost pointless to try to use it. Fix the camera!

O Reilly log in

Will be deleting this App. As trying to Log on is not worth the trouble. Even worse with first call. Heading to Advance and Auto Zone. BYE

VIN Scanner doesn’t work.

I try to scan vehicles everyday. The scanner has never worked.

Don't waste your time

Don't waste your time with them. This app is not for the every day customer. You have to have a professional account. O'Reilly doesn't even provide an app for regular people like most of us. Nobody visits websites anymore. Do yourself a favor and use a store that cares about customers like Autozone or Advanced. They both provide excellent apps to make things easier.
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Ohhh this bihh trash my guy!!!

Im not even trying to be funny; this is the most useless app available for auto Parts or references NOT EVEN WORTH ONE STAR

not functional

it is very different from the website, very bad app