Origin Bank Reviews: Is It Legit?

Customer Experience

Positive experience74.2% of reviews
Neutral5.5% of reviews
Negative experience20.3% of reviews

~ Based on 128 written reviews from the US App Store.

What users say about Origin Bank

Is Origin Bank Safe?

Origin Bank appears safe based on user ratings. AppsHunter Safety Score for Origin Bank is 97/100.

This assessment is based on 13,293 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 12,488 App Store ratings for Origin Bank.

Is Origin Bank Legit?

Origin Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Origin Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App unusable. Agree terms button not active

Agree terms modal shows up but can’t accept it and continue. Only cancel is enabled. Did try scrolling all the way, but no luck.
Can’t use app anymore. Please fix ASAP

Agree Button

App is fantastic! Always reliable and is perfect for what I need! Recently, the app has asked me to agree to terms but the Agree button is disabled! Once that is fixed, this app will be perfect again! Keep up the good work team!

App unusable. Agree terms button not active

Agree terms modal shows up but can’t accept it and continue. Only cancel is enabled. Did try scrolling all the way, but no luck.
Can’t use app anymore.

App is bad

This app trash

Worse bank ever

Worse bank ever they dont help you at all blocking my thing taken weeks to figure it out calling all the time and not helping at all don’t come to this bank

Needs Improvement

This app needs lots of improvements. Open the BofA app and you’ll understand how inferior this is.

Patrick Earles

I moved from Chase Bank to Origin Bank in 2023 after a decade. I’m thrilled to be an Origin customer. Their customer service is top notch.

Info not up up date.

Hard to get in even with password. The phone numbers for verification are old ones even though we updated. Face id won’t work.

Suggestion

I kinda like this app ; I’d like you to include a time and date schedule feature to assist me in planning. It could even be made to look or function like old physical check registers. Verification could also be done online and proven by Banking Officers similar to now. Well, I tried. The thought was to make this app more user friendly. Have a great day!
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Could use improvements

I love the convenience of the app! It’s great for checking your balance and depositing checks. But I would like to be able to click on my account and get all of the information about my account, account number, routing number etc. Also, if there are certain things you want written on the check when depositing, can you put it on the instructions when the camera comes up for capture. It just feels like a basic banking app. It needs a little more to make it flow better.
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Money transfer

Once transfer was set up on my accounts it works great.

Phone app

Origin Bank does an excellent job hosting this application for phones. It is a great way to manage your personal finances that is accurate quick and easy to engage with.

I can’t access to my mobile account

I can’t access to my mobile account every time i try to log in it keeps asking for my number and send me a code is annoying

Zelle

Needs it

Bank deposit

First time doing this!

Great

I love Origin!

Review

Awesome bank

Security

Debit card was compromised and had charges from London England both for over $1500 taking $3000 out of my banking account never received one text fraud alert, never received anything. However my card was locked after the fraudulent charges. I was told by Origin Bank that nothing could be done and that I would not have my funds recovered. Joe Pease was my representative and basically did nothing about the case. All communication was cut off. The only time anything was said was whenever I called the bank or emailed. He did nothing to help me.
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Community Angels of Hope/Owner

Airline Drive Bossier City, Louisiana branch

So useful

Being able to check balances and move money from one account to another has never been so easy. Another reason I use and love banking at Origin Bank. Just wonderful !