Patrick Earles
I moved from Chase Bank to Origin Bank in 2023 after a decade. I’m thrilled to be an Origin customer. Their customer service is top notch.
Info not up up date.
Hard to get in even with password. The phone numbers for verification are old ones even though we updated. Face id won’t work.
Suggestion
I kinda like this app ; I’d like you to include a time and date schedule feature to assist me in planning. It could even be made to look or function like old physical check registers. Verification could also be done online and proven by Banking Officers similar to now. Well, I tried. The thought was to make this app more user friendly. Have a great day!
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Could use improvements
I love the convenience of the app! It’s great for checking your balance and depositing checks. But I would like to be able to click on my account and get all of the information about my account, account number, routing number etc. Also, if there are certain things you want written on the check when depositing, can you put it on the instructions when the camera comes up for capture. It just feels like a basic banking app. It needs a little more to make it flow better.
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Money transfer
Once transfer was set up on my accounts it works great.
Phone app
Origin Bank does an excellent job hosting this application for phones. It is a great way to manage your personal finances that is accurate quick and easy to engage with.
I can’t access to my mobile account
I can’t access to my mobile account every time i try to log in it keeps asking for my number and send me a code is annoying
Zelle
Needs it
Bank deposit
First time doing this!
Great
I love Origin!
Review
Awesome bank
Security
Debit card was compromised and had charges from London England both for over $1500 taking $3000 out of my banking account never received one text fraud alert, never received anything. However my card was locked after the fraudulent charges. I was told by Origin Bank that nothing could be done and that I would not have my funds recovered. Joe Pease was my representative and basically did nothing about the case. All communication was cut off. The only time anything was said was whenever I called the bank or emailed. He did nothing to help me.
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Community Angels of Hope/Owner
Airline Drive Bossier City, Louisiana branch
So useful
Being able to check balances and move money from one account to another has never been so easy. Another reason I use and love banking at Origin Bank. Just wonderful !
Doc
Great customer service
Depositos
Todo funciona bien hasta el momento
Has issues so much. Needs dark mode
It’s nice to have this app but it constantly makes you sign back in instead of using Face ID or Touch ID. It also needs to have dark mode.
CEO
My favorite bank always helpful. I just wish I could Zelle from my laptop
Strong dislike
No face I.D. No way to pay anyone online. (I have been spoiled by Chime!)
Also on weekends all charges do not reflect in my balance instantly! Very annoying! I dislike Origin.
Also on weekends all charges do not reflect in my balance instantly! Very annoying! I dislike Origin.
ATM card
My ATM card should never be cancelled for non use.
