Original User Reviews

Top reviews

What even is this app icon? The FCC has a logo.

Is there some obscure regulation that could be interpreted that placement of FCC logo on an app icon would be misuse? Be bold, forge your own interpretation. The current icon is store-brand; a photo of a thermoprinted shipping label with FCC in Arial would be an improvement. This is not befitting of the world’s leading communications regulator.
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18 Clicks In Order to Run Test

Would be nice if they had one page with all info you have to agree to instead of clicking thru 18 different checks and OKs before the test is actually run. Especially for the mobile tests… you would think they would make it easy 1-2 clicks and tests are running… but no 18

Also not sure if it’s doing its job correctly but half the time my mobile vehicle tests fail. Not sure if this is just bc Verizon Wireless is terribly slow or nonexistent in my rural area due to “congestion.”
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Cannot record challenges when there is no internet

The speed test part of this app works well enough. However, it is not possible to collect challenge tests (or open the app at all) when the internet connection is spotty. This defeats the main purpose of the app which is to provide feedback on areas of poor coverage.

Government got scammed again (update)

How can you run an accurate speed testing service and ignore IPv6? Sad to see how incompetent the company behind this service is.

Update: seems like they finally added v6 endpoints and cellular speeds are much more normal, crazy it was even released without that support

Unable to save/upload failed tests

The idea is great, but if I am unable to save/upload a failed test then it kind of defeats the purpose of the app itself. How can I or anyone challenge a coverage maps accuracy if I can’t run a test in an area that claims to have coverage.

Decent but needs work

While I love the ability to test and report on mobile broadband speeds, there is more work needed. it would be great to get status on reports filed. And the ability to file speed tests for home Internet broadband would be greatly appreciated. I feel like I keep filing reports, but nothing happens regarding the mobile broadband speeds.
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Yikes, started getting porn text messages

Since FCC I thought it safe to give cell phone number for testing speed. What a moron I am! Within 2 minutes I received an unsavory group text. I immediately deleted and reported as junk.

Maybe it was a coincidence????

Was good. Then update. Now worse.

You took an app that worked great, easy to use, and quick; and turned it into a personal data needing clunky dud. What the heck FTC? Why do you need me to login, provide personal info, and provide GPS location just to check the Wi-Fi speed??

Do everyone a favor and roll back to the previous version. Then take whomever designed this one and have security remove them from the building.

Pathetic.
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An obvious issue

You can’t load this apps help Contant when you don’t have a signal. That seems pretty silly.

Also, it’s not really clear if a test taken with zero signal will be submitted once you have a signal again. Actually, I don’t think it tells you which of your test results have been automatically submitted even when you do have a signal.
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Great until they insist on your personal data

This app was great until the recent update. Once they updated they require your personal data in order to save your test results. No thanks. App deleted.

Purports to test broadband speeds, but really meant for cellular

Their challenge test claims to be for broadband speeds, but requires a cellular phone number and requires you to certify that you are using that connection.

Broadband is not synonymous with mobile, so one star.

I like the notion of someone an external third-party monitoring the claims made by the broadband companies, but this app isn’t it.
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New app redesign wiped over a year of my data

The developers wiped all my data, got rid of the map feature, which I had over a year of data on, and there’s no way to revert seemingly.

Much improved UI

The latest incarnation of the app includes speedier submission time and a more attractive user interface.

Bad app

Finally after a few years of being a really good app they managed to completely ruin the app after the latest upgrade. I will be removing it asap.

Let’s see how we can make a mediocre app worse

The old app may not have been the best but it was simple to use. I didn’t mind opening it periodically and running a test, all for the greater good. Can’t say the same for this app. To make it worse, how did they figure out how not to support landscape mode. Delete!

We live in landscape

Well like other app developers, theses people broke the app. I quit, I live in landscape mode you don't.

Slow test server

The test server are so slow. None of the speed test result from this app is accurate. The FCC should not use these data to make any policy decisions.

Love it

So I just randomly wanted to test my internet speed. I don't know who is charge of that agency right now, but they get a big point for coming up with the App Developer name. SamKnows. Thats great. I wonder if the NSA use them.

Slow eats battery

Very slow to complete test or change screens. Fairly worthless. Eats battery during test. Tried to write comment but didn’t work. Another government app or website screwup.

Unknown

Internet connection says unknown… no matter if it’s mobile data or WiFi. Please fix.