Orlando Sentinel User Reviews
Customer Experience
~ Based on 114 written reviews from the US App Store.
What users say
Summarized from real user reviews of Orlando Sentinel. Based on 4.5K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this News app.
Positive things
- 🚀Fast and precise weather information
- 👍Excellent accessibility for visually impaired
- 💡Support for local journalism and democracy
Negative things
- 🐛Frequent login issues and app crashes
- 🔍Difficult to find past issues
- 💸Excessive ads and pop-ups even for subscribers
- 🤖Poor customer service and lack of responsiveness
- 🔒Inability to easily cancel subscription
Is Orlando Sentinel Safe?
Orlando Sentinel appears safe based on user ratings. AppsHunter Safety Score for Orlando Sentinel is 90/100.
This assessment is based on 4,501 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 4,501 App Store ratings for Orlando Sentinel.
Is Orlando Sentinel Legit?
Orlando Sentinel appears to be a legitimate app. AppsHunter Legitimacy Score for Orlando Sentinel is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I have received 54 OS notifications in 2.5 days, despite allowing only news notifications in the settings. I’m still notified of everything. It’s annoying to the point where I’m seriously considering deleted the thing. Developers?
I appreciate the local news coverage, but this app needs improvements
The recent update to version 10.0.51 has resulted in all my photos in the digital edition of the newspaper to be low resolution including the drawings on the comics page. This also seems to affect the evening edition as well. Very disappointed about this latest update. I hope someone can look into this without me having to pay an app technician 5 bucks to submit the problem.
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Once again the app all of a sudden has a new glitch. It’s quite impressive how many different glitches the creators of this app create seemingly at random. The latest is now I randomly cannot go back to the full page after reading an article. When I click the back arrow it closes me out of the edition. When I open the edition again it takes me to the same article. Yes I’ve deleted and downloaded the edition. Yes I’ve reinstalled the app. I look forward to this randomly working in a couple months followed by the next ridiculous glitch a couple months later. My unwavering support for local journalism is the only reason I put up with this. But for how much longer? It’s anyone guess.
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After wasting 10 minutes trying to figure out how to cancel, turns out you can only do so by calling some foreign call center. In 2025 it’s obviously a trap to keep people subscribed if you force them to call in and surf your site for the number to dial. Have never seen another company that does this, as it’s so easy to put that option in the “Manage your subscription” section. This clearly intentional and deceptive and therefore will never subscribe now
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Local news sources are an essential part of a healthy democracy. Without local journalism with reporters who are keeping watch over the actions of elected leaders and of area corporations, studies show that voter participation declines and corruption increases. Many readers now rely on online sources rather than subscribing to traditional newspapers. But the Orlando Sentinel is available online and should be one of the sources folks support financially so there will be trained journalists covering the issues that affect all of our lives. The hedge fund that now owns the Sentinel has shown that it is more interested in taking profits from its purchase of newspapers all over the country rather than ensuring a well staffed newsroom. Our first amendment guarantee of freedom of the press is rendered meaningless if there is no reliable source of news that is researched, fact checked, and reliable. Our democracy is being challenged from every direction right now and many of us wonder what we can do to guarantee the survival of the freedoms our constitution was designed to protect. To do your part to help preserve our democracy, subscribe to the Orlando Sentinel.
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The recent update to version 10.0.42 has resulted in all my photos in the digital edition of the newspaper to be low resolution including the drawings on the comics page. This also seems to affect the evening edition as well. Very disappointed about this latest update. I hope someone can look into this without me having to pay an app technician 5 bucks to submit the problem.
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The layouts of pages and articles facilitates. The use of swipe and speak page by the visually impaired
The app uses a huge amount of space on device. Mine was using 40 GB. Is it saving every issue ever opened? If so, this needs an option to delete older issues. I’ve deleted the app and reinstalled and the storage is much better.
If it were not for the Orlando Sentinel C. Florida would be in total darkness with regard to all the corruption in Tallahassee. We are screwed by this group of politicians, on a regular basis, but at least thanks to writers like the amazing Scott Maxwell we receive explanations as to what is happening.
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I have been asked to sign in 3 times. However, after my username and password are accepted, I almost immediately lose access and am asked to sign in again. Do I essentially cannot read any news!
Scott Maxwell is the main reason I read the Sentinel. His common sense columns are brilliantly written. Please keep doing what you are so good at Scott!
Can’t open articles. An error code saying failed to parse article pops up. This has been going on for MONTHS!
This new version of the app makes reading the e-paper not as easy. You select an article on the e newspaper and nothing happens other than a statement that it failed to load. Only way to read is to zoom into each article on the page
In the e-edition, if you click on an article, it should take you to a full screen version of the article, but instead you get an error message. Fix this!
It’s always there, on my drive or on line. Well worth the money. A democracy depends on its newspapers. I pay for the Sentinel, NYT, Washington Post, and WSJournal. OK, I’m a retired news junkie. But I want news from professional, trained journalists. I want to know what our local, state, and national representatives are doing. I almost always, including this year vote a split ticket. Those who get “free” news from cable or internet get a lot of untruths, lies, that may have been planted by Russia, China, or Iran. Our newspapers make mistakes, but most separate editorial from news, and correct when they make mistakes. The Sentinel tries to do that. And they support Scot Maxwell, who is one of the best there is. I always read him first. I have had a Sentinel subscription since I moved to Florida in 1963. Have never been sorry.
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Excellent and precise
The app appears to open a browser window when I try to read certain articles, which logs me out and therefore shows me half-page ads. As a premium subscriber, I should not be seeing ads at all. Very disappointed. As a new subscriber, I want to support great, local, unionized journalism, but this app is not making things easy.
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Cannot read any articles in the eNewspaper. I get “Failed to parse article” with any article I click on.
The new update doesn’t help. I have a subscription but can’t access the paper.
