OS Maps User Reviews

Customer Experience

Positive experience43.5% of reviews
Neutral12.1% of reviews
Negative experience44.4% of reviews

~ Based on 554 written reviews from the US App Store.

What users say

Is OS Maps Safe?

OS Maps: Walk, Hike, Run, Bike appears safe based on user ratings. AppsHunter Safety Score for OS Maps is 93/100.

This assessment is based on 443 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 443 App Store ratings for OS Maps.

Is OS Maps Legit?

OS Maps: Walk, Hike, Run, Bike appears to be a legitimate app. AppsHunter Legitimacy Score for OS Maps is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not intuitive at all!

I have been a member for six years and there is amazing mapping data available on the OS website and on this app. I love the 3D fly through. However OS does not make it easy to use. For example, where is the map legend? This is such a basic piece of information that should be readily to hand when using a map. I recently found myself on private land because I did not have a key to the map symbols. The landing page on both the website and the mobile app are not very helpful, at least to me. I don’t really know what they are capable of and it would be helpful to have much better sign posting on the landing page. On the mobile app the thing I usually want to do is to record an activity, but this doesn’t seem to automatically appear as an option. There are instructions on how to do things such as upload a GPX file, but nothing which tells me why I might want to do that. OS Maps needs to be more helpful to someone who is not familiar with digital mapping in order for me to really get good value from it. It could be SO much better than it is. I’m thinking of reverting to paper maps and using another way of recording my walks. The downside, of course, would be that I wouldn’t know whether the Maps I am using are up-to-date.
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Special offer not working

I wanted to re subscribe when I got a special offer at £25. However when I click the offer in Apple Store it takes me into app where I only have option for £35… not impressed

Great for adventures!

I like to see all the features nearby which provide interesting distractions on my trips.

Glitchy

Me and partner are finding the app to be very buggy, dont think it deserves its current star rating and thinking of unsubscribing

Rip off

Took my money for a premium subscription , have an email receipt. Open the app, first thing they want is more money for premium? I’ll be contacting apple for a refund!

Contact me

Even the ‘report an app issue’ link takes you to a 404 error!

Trying to subscribe but the handoff between auth in my banking app and going back to the OS app to progress is broken. The screen disappears so the purchase can never be confirmed! Common error with iOs I think. So, how do I subscribe using annual discounted fee?
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No longer works on iPad

For some reason i can no longer open the app on my iPad - it just refuses to open at all!

Northumberland Coast

As a OS user for some 16 years it is an excellent tool. I produced a 5 mile walk for friends in half an hour. Excellent .

It’s brilliant

I think it’s like magic. You’ll never feel lost again.

Useful app - just be careful, can be very unsafe

Recently I have found that the routes given by the app are steering me to walk down fairly busy roads with no pavements
It is a great app but I would recommend throughly going through suggested routes on google maps first to check it is actually safe first

Very useful

I’m a scout leader and find this app brilliant for checking route distance and suitability for hikes. I also use it with my family for holidays and with friends for weekend hikes etc. I pay for the premium subscription which allows me to download routes if I want to give others a paper copy to follow.
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Can’t upgrade. No support available

Can’t upgrade to premium as keep getting an error message to say “subscription linked to another account” even though I don’t have another account. Tried to contact support and it takes you to a broken webpage with a 404 error message

Latest release

Great app…but search option is just not working properly. Offers street names when searching for towns/villages!!

Is this just a scam?

Bizarre — it doesn’t seem to do anything at all. Can’t find trails whose names are right on the map on the screen. The support button goes to a dead page. All the reviews are from years ago. They say they do the US but it doesn’t seem so. The App Store page says it’s $5/mo and $25/year but it’s $50/year.
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Useful App

On the whole, it’s a useful app. I like that you can download routes to use offline, that you can record your hikes. But it would be better if it automatically showed where you actually are when you open the app, rather than having to scroll across the whole English map to find your position.

Payment Requirement

You have to pay a subscription to use the offline maps. I’ve deleted the app as I’m not paying £35.99 per year.

Keeps PAUSING

This app keeps PAUSING so all your data gets skewed. You have to keep RESUMING. Surely, it’s an easy fix? But OS won’t sort it.

Really useless for planning a route

I can't understand why this app gets so much support. I'm a bright guy and you would think that a map navigation tool would require a FROM and a TO. Not this app!

Shocking

Constantly crashes on my iPad

Great app.

Top draw, great features, use it all the time cycling, walking, in cities.