Cannot download documents
The app works well for checking your balance. However, there is no way to download your monthly statement or your tax documents. I have to go to the website to do that.
Antiquated
Every piece of this app feels antiquated, but the rest would be tolerable if we could just have biometric login. If my other financial apps and grocery store can allow me to use biometric login I feel like this app should be able to figure it out!
Boomer technology
Login technology is decades old on the mobile app. The Web application login isn’t as analog, thanks to Google Chrome, but still they go out of their way to make the login unintuitive. Their systems seem to be constantly unavailable because of maintenance, but they certainly are not making any improvements. The presentation of data is as interesting as oatmeal. The graphing presentation is simply embarrassing for a financial institution. The only data points are monthly data points, but it’s impossible to tell if the data points are the beginning or end of the month. Simple data integration with Credit Karma takes no less than 2 minutes to complete and always requires manual intervention. No matter how many times you update your phone number, it will reset to your old phone number the next day.
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Bad app
If there is zero stars, may represent better rating. Keep crashing
App Crash
App has been crashing on startup for months. Multiple reviews say the same. Does Osaic read these? It appears not.
